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Airport Ground Access Planning Guide



                                 PREFACE

                              TO THE READER

This report presents the results of the first phase of a project
jointly sponsored by the Federal Highway Administration and the
Federal Aviation Administration.  It outlines the process for planning
ground access to airports within the context of current laws,
regulations, and procedures.  This report identifies the key
components of an airport access work program, discusses performance
measures, and provides extensive information on alternative strategies
for improving airport access conditions.

Phase II of this project will complete the sections listed in the
table of contents, including data collection and surveys, forecasting
patterns and demand, evaluation, and implementation.

Comments regarding the content of this report, or any recommendations
for additional guidance or available information/data that might
appropriately be included in this report should be forwarded to:

                    Mr. Lee Chimini
                    Federal Highway Administration
                    Intermodal Division, HEP-50
                    400 7th Street, S.W.
                    Washington, D.C. 20590


CHAPTER ONE     INTRODUCTION . . . . . . . . . . . . . . . . . . . . 1

                       TO BE SUPPLIED IN FY 1996

CHAPTER TWO. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

OVERVIEW OF AIRPORT GROUND ACCESS PLANNING PROCESS . . . . . . . . . 3
     2.1  OVERVIEW OF THE AIRPORT GROUND ACCESS PLANNING
PROCESS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
     2.2  PROBLEM DEFINITION AND POLICY CONTEXT. . . . . . . . . . . 5
          Defining the Issues -- Examples from American
               Airports. . . . . . . . . . . . . . . . . . . . . . . 5
               Poor Accessibility and Economic Consequences. . . . . 5
               Accommodation of Economic Growth. . . . . . . . . . . 8
               Localized Air Quality Problems. . . . . . . . . . . . 8
               Guaranteed Service Availability for Airport
                    Passengers . . . . . . . . . . . . . . . . . . . 8
               Environmental Mitigation for Surrounding
                    Communities. . . . . . . . . . . . . . . . . . . 9
               Problem Definition -- A Summary of Experience . . . . 9
     2.3  AGENCIES, ROLES AND REGULATIONS. . . . . . . . . . . . .  10
          FAA Planning . . . . . . . . . . . . . . . . . . . . . .  10
               The Master Planning Process . . . . . . . . . . . .  10
               FAA s Planning and Design Guidelines for
                    Airport Terminal Facilities. . . . . . . . . .  11
          State and MPO Planning . . . . . . . . . . . . . . . . .  11
               The Transportation Planning and Programming
                    Process. . . . . . . . . . . . . . . . . . . .  11
               The Management Systems. . . . . . . . . . . . . . .  13
                    The Congestion Management System (CMS) . . . .  14
                    The Intermodal Management System (IMS) . . . .  15
               Role of The Major Investment Study (MIS). . . . . .  16
          Relationship Between Airport Access and the Clean
Air Act Conformity Regulations . . . . . . . . . . . . . . . . . .  18
               Programming Highway and Transit Projects for
Airport Access . . . . . . . . . . . . . . . . . . . . . . . . . .  18
               Determining Conformity under the General
                    Conformity Regulations . . . . . . . . . . . .  20
               FAA Funding under the General Conformity
                    Regulations. . . . . . . . . . . . . . . . . .  21
     2.4  PREPARING THE WORK PROGRAM . . . . . . . . . . . . . . .  22


CHAPTER THREE. . . . . . . . . . . . . . . . . . . . . . . . . . .  25

PERFORMANCE MEASURES . . . . . . . . . . . . . . . . . . . . . . .  25
     3.1  THE LOGIC OF PERFORMANCE MEASUREMENT . . . . . . . . . .  25
     3.2  EXAMPLES OF PERFORMANCE EVALUATION MEASURES FROM TWO
STATES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  26
          Oregon Intermodal Management Systems Work Program  . . .  26
          The Development of a New Performance Measure at
               Boston Logan International Airport. . . . . . . . .  32
     3.3  AIRPORT GROUND ACCESS PERFORMANCE MEASURES -- AT THE
FACILITY LEVEL . . . . . . . . . . . . . . . . . . . . . . . . . .  34

CHAPTER FOUR     DATA COLLECTION AND SURVEYS . . . . . . . . . . .  39

                       TO BE SUPPLIED IN FY 1996

CHAPTER FIVE     PATTERNS AND DEMANDS. . . . . . . . . . . . . . .  41

                       TO BE SUPPLIED IN FY 1996

CHAPTER SIX. . . . . . . . . . . . . . . . . . . . . . . . . . . .  43

ALTERNATIVES FOR IMPROVING AIRPORT ACCESS. . . . . . . . . . . . .  43
     6.1  ACCESS ROADS . . . . . . . . . . . . . . . . . . . . . .  44
          Considerations Related to Access Roads Off Airport . . .  44
               Geometric Design Alternatives . . . . . . . . . . .  46
               Traffic Operations Alternatives . . . . . . . . . .  47
          Considerations Related to Access Roads Near Airports . .  47
               Geometric Design Alternatives . . . . . . . . . . .  48
               Traffic Operations Alternatives . . . . . . . . . .  49
          Considerations Related to On-Airport Roads
               (Excluding Terminal Curbside Areas) . . . . . . . .  50
               Airport Circulation . . . . . . . . . . . . . . . .  51
               Principles for Design and Operation of Airport
Roads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  55
               Roadway Design to Accommodate Airport Taxi Cabs . .  57
               Geometric Design Alternatives . . . . . . . . . . .  57
               Traffic Operations Alternatives . . . . . . . . . .  59
               Transportation Enhancement Alternatives . . . . . .  61
               Management of Traffic During Construction . . . . .  62
     6.2  Parking Alternatives . . . . . . . . . . . . . . . . . .  63
          Reallocation of spaces . . . . . . . . . . . . . . . . .  63
               Methods Of Operation. . . . . . . . . . . . . . . .  65
               Parking Rates and Pricing . . . . . . . . . . . . .  69
          Alternative Types of Parking Facilities. . . . . . . . .  69
               Structured Parking. . . . . . . . . . . . . . . . .  69
               Off-Airport Facilities. . . . . . . . . . . . . . .  69
          Remote Employee Parking. . . . . . . . . . . . . . . . .  70
     6.3  Curbside Capacity Improvements . . . . . . . . . . . . .  71
          Curbside Operations. . . . . . . . . . . . . . . . . . .  71
               Private Vehicle Operations. . . . . . . . . . . . .  72
               Taxicab Operations. . . . . . . . . . . . . . . . .  72
               Scheduled Services. . . . . . . . . . . . . . . . .  73
               Nonscheduled Limousine and Charter Bus
                    Operations . . . . . . . . . . . . . . . . . .  73
               Courtesy Vehicle Operations . . . . . . . . . . . .  73
          Curbside Management Measures . . . . . . . . . . . . . .  73
               Objectives of Curbside Management . . . . . . . . .  74
               Curbside Enforcement and Traffic Control. . . . . .  75
          Curbside Construction. . . . . . . . . . . . . . . . . .  77
               Horizontal Curbside Separation. . . . . . . . . . .  78
               Vertical Curbside Separation. . . . . . . . . . . .  80
               Supplemental Curbside Areas . . . . . . . . . . . .  81
     6.4  HIGH OCCUPANCY (HOV) MODES OF GROUND ACCESS. . . . . . .  83
          General Planning and Design Considerations . . . . . . .  83
               Market Segmentation . . . . . . . . . . . . . . . .  83
               Characteristics of Successful Airport Access
Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  85
          Rubber-Tired Transit Service Options . . . . . . . . . .  87
               Publicly Sponsored and Airport Sponsored
                    Services . . . . . . . . . . . . . . . . . . .  87
                    Traditional Public Bus Services. . . . . . . .  87
                    On-Airport Shuttle Services. . . . . . . . . .  88
                    Shuttles to Other Locations. . . . . . . . . .  88
               Privately Sponsored Services. . . . . . . . . . . .  91
                    Taxicabs (includes medallion taxicabs,
                         radio cabs, or metro cars). . . . . . . .  91
                    Door-to-door, shared-ride vans . . . . . . . .  93
                    Fixed-Route, Scheduled Services. . . . . . . .  93
               Prearranged Services. . . . . . . . . . . . . . . .  93
                    Chauffeured Limousine Services . . . . . . . .  93
                    Charter Vans and Buses . . . . . . . . . . . .  93
                    Courtesy Vehicles. . . . . . . . . . . . . . .  95
          Airport Rail Services. . . . . . . . . . . . . . . . . .  95
               Desirable Characteristics of Rail Service . . . . .  95
               Desirable Characteristics of Airport Rail
                    Stations . . . . . . . . . . . . . . . . . . .  96
          Access Characteristics of US Airports. . . . . . . . . .  98
               Forecasting Use of New Access Modes . . . . . . . .  99
               Access to Airports Served by Rubber Tired
                    Transit. . . . . . . . . . . . . . . . . . . . 100
               Airports With Rail Service. . . . . . . . . . . . . 107
     6.5  Intermodal Transportation Facilities . . . . . . . . . . 111
          On-airport Intermodal Facilities . . . . . . . . . . . . 112
               Mini-Terminals. . . . . . . . . . . . . . . . . . . 114
               Mega-Terminals/Ground Transportation Centers
(GTCS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
               Intermodal Terminal Facility. . . . . . . . . . . . 114
               Planning Issues to be Considered in Designing
On-Airport Intermodal Facilities . . . . . . . . . . . . . . . . . 114
          Off-airport Intermodal Facilities. . . . . . . . . . . . 115
               Limited Service Terminals . . . . . . . . . . . . . 116
               Full Service Terminals. . . . . . . . . . . . . . . 116
               Planning Issues to be Considered in Designing
Off-Airport Intermodal Facilities. . . . . . . . . . . . . . . . . 116
     6.6  Transportation Demand Management . . . . . . . . . . . . 118
          Management of  Employee Trips. . . . . . . . . . . . . . 118
          Management of Passenger Trips. . . . . . . . . . . . . . 118
          Management of Commercial Vehicles. . . . . . . . . . . . 120
          TDM Measures . . . . . . . . . . . . . . . . . . . . . . 121
               High Occupancy Vehicles . . . . . . . . . . . . . . 121
               Financial Incentives. . . . . . . . . . . . . . . . 121
               Information and Marketing . . . . . . . . . . . . . 124
               Parking Management  . . . . . . . . . . . . . . . . 124

                               CHAPTER ONE

                              INTRODUCTION






                        TO BE SUPPLIED IN FY 1996




                    THIS PAGE INTENTIONALLY LEFT BLANK
                               CHAPTER TWO

           OVERVIEW OF AIRPORT GROUND ACCESS PLANNING PROCESS

In this chapter several major planning issues related to
airport ground access improvements will be examined. Some of
these concerns are driven by issues central to airport
managers and operators themselves.  Examples of these concerns
are the need to plan for expansion of airport capacity, need
to provide accessibility and support economic development in
key areas, and need to minimize environmental damage to
neighboring communities. Other issues are primarily of concern
to those with responsibility for transportation planning at
both the state and metropolitan level. Still other issues are
driven by the existence of various federal laws and
regulations. This chapter will review these key considerations
that evolve from the facility level, the metropolitan level,
the state level and the federal level.

This chapter is presented in two sections. First, a quick
overview of the proposed Airport Ground Access Planning
Process is presented. This overview establishes a seven step
planning process, each step related to succeeding chapters in
this Guide. Next, a summary of factors and concerns critical
in the undertaking of the first of these seven steps,  Problem
Definition and Policy Context  is presented. This section of
Chapter Two includes a review of various legal, regulatory and
institutional considerations that are necessary to understand
in the initial development of a work plan for an airport
ground access planning process.

2.1 OVERVIEW OF THE AIRPORT GROUND ACCESS PLANNING PROCESS

The planning process presented in this Guide has been designed
to encourage development of site specific analyses to be
carried out by regional and local planners in a manner
consistent with the planning process required for statewide
and system wide management systems. The planning process
described in this Guide has been designed to maximize
cooperation and collaboration between the airport-based
planning process and the state and metropolitan area
responsibilities for the preparation of the Congestion
Management System and the Intermodal Management System. The
chapters of this Guide have been organized to reflect the
steps of the Intermodal Surface Transportation Efficiency Act
of 1991 (ISTEA) planning process, as applied to the
development of airport ground access strategies and projects. 

The seven steps of the process can be summarized as:

  1.     Define the problem: what is the policy issue being
           addressed?
  2.     Given the understanding of the policy issue, establish
         performance measures to be used in the program of monitoring
         and evaluation.

  3.     Collect data needed to support the application of the
         performance measures.

  4.     Understand existing and future conditions and 
         performance of the system.

  5.     Develop candidate strategies and actions.

  6.     Assess effectiveness of alternative strategies and
         actions, and select cost-effective actions.

  7.     Implement, monitor and feedback using the established
         performance measures.

The re-iterative nature of this program is illustrated in
Figure 2.1-1, which shows how program monitoring and feedback
is used throughout the process. Table 2.1-1 presents a brief
summary of each of the seven steps. The table provides a
description of the key aspects of each step, its basis in
federal regulations, and a list of examples of airport access
planning that illustrate the key issues in each phase.  This
tabular summary gives particular attention to those steps in
the process that have been given new or heightened roles by
the ISTEA planning process, such as the importance of
performance measurement.

Click HERE for graphic.

Figure 2.1-1 - The Seven Steps of the Ground Access Planning
Process

2.2 PROBLEM DEFINITION AND POLICY CONTEXT

The earliest steps in the airport ground access planning
process must be based on an understanding of existing
requirements concerning the planning of airports and the
regional transportation system, coupled with a sensitivity to
the policy issues of local importance. Each of the following
chapters of this Guide is designed to help the transportation
planning practitioner understand a specific step in the
airport ground transportation planning process. In the first
step, an understanding is developed of the purpose and need
for improvements in airport ground access.  This key step of
problem definition must be undertaken in the context of, and
with the understanding of, a wide variety of legislative,
regulatory and institutional concerns.   Some of these
concerns are airport driven, -- driven by the needs of the
airport itself, while others are based in the need to deal
with factors that exist off the airport, including the need to
participate in the region s comprehensive transportation
planning and programming process.

Defining the Issues -- Examples from American Airports

One key to a successful airport ground access program is the
need to understand from the beginning the policy issues being
addressed in the development of the program. The ISTEA
planning process places a great emphasis on the early
development of performance measures, which aid in monitoring
of existing conditions, and in the prediction of changes in
performance as a result of the policy interventions under
examination.  The derivation of these performance measures,
and examples of their use is discussed in Chapter Three of
this Guide.  The key to successful selection of performance
measures is the clear understanding of the public policy
issues that are to be observed through the mechanisms of those
performance measures.  

Separate American airports have developed ground access
strategies in response to highly differing policy concerns.
Those policy concerns range from a perception that lack of
access is constraining economic growth, in one case, to
concerns that too much traffic stemming from rapid growth is
causing environmental damage in another case. The breadth of
policy issues that lead to the adoption of an airport ground
access strategy can be seen in the following examples from
American airports.

Poor Accessibility and Economic Consequences

Perceived lack of accessibility is a key policy issue driving
many efforts to improve ground access conditions. One example
is the Port Authority of New York and New Jersey which has
calculated that more than $20 million per year are lost to
congestion induced delays for JFK alone, a calculation that
includes lost income to air travelers, automobile, limousine
and taxi drivers and airport employees. This kind of
inaccessibility has direct spin off implications for the
region s economy: the Authority reports that for firms leaving
the greater New York City area, poor access to the airports is
the second most mentioned reason for dissatisfaction with the
area.  The Authority notes that growth at the New York
airports has 

TABLE 2.1-1 SEVEN-STEP AIRPORT PLANNING PROCESS
Step Basis in Regulations Purpose Examples in Airport Access
One:

Definition Problem and Policy context
"The IMS shall identify intermodal facilities and intermodal transportation systems and establish the demands placed upon them to accommodate intrastate, interstate, and/or international movements of people and goods." Careful determination of central policy issues faced by the airport, its unique characteristic and setting defines what kinds of "performance" it is important to monitor. An airport in a non-attainment area must lower total VMT associated with airport access. Isolation of a rural airport without adequate connection to the regions controlled access highway system.
Two:

Define Performance Measures
"Parameters shall be identified that are suitable to measure and evaluate the efficiency of intermodal facilities and systems in moving people and goods from origin to destination. Parameters may include total travel time, cost and volumes for moving cargo and passengers, origins and destinations, capacity, accidents, ease of access, perceived quality and the average time to transfer people or freight from one mode to another." Early establishment of "the rules of the game", (i.e., the measures which will be used in the determination of the success or failure of the system performance). However, the selection of measures is undertaken only after agreement on the nature of challenge faced in and around the subject airport. Quality of traffic flow on the access roads near and on the airport. Amount of choice offered to arriving passenger. Is there adequate taxi, shared ride van, and scheduled bus service? Percentage of region served by shared ride services? Percent of passengers that arrive by other than private vehicle or single ride taxi? Percent of passengers that arrive in vehicle with low emissions propulsion?
Three:

Collect the Data Needed to Apply Performance Measures.
"The IMS shall include a continuing data collection and system monitoring program. It shall include a base year inventory consisting of physical and operational characteristics of intermodal facilities and systems, and surveys of the operational and physical characteristics of intermodal facilities and systems based on performance measures established by State and local transportation agencies." Data collection efforts should document both asset condition and level of performance. Airport access patterns are usually understood by examining a variety of data sources including: periodic ground access surveys, ridership and revenue data, and regional trip tables based on a simulated process. Operational characteristics may include time, cost capacity and usage. Port Authority of New York and New Jersey program monitoring ground access patterns to JFK, LaGuardia and Newark airports in continuous operation for several decades. Highly valuable time series data in a consistent format is available for a wide variety of data categories. Changes in ground access market share by geographic area and travel market segment can be traced over several decades.
Four:

Understand Patterns and Demands
"Data collection and system monitoring shall be used by the States and local agencies to evaluate the performance of intermodal facilities and systems to determine the efficiency of the movement of people and goods." Ground access problem can be identified, based on an understanding of existing and projected conditions and existing performance. Is demand skewed toward CBD, or focussed on some other concentrated district? Is congestion better or worse than it was five years ago? At times of greatest congestion, is the airport serving primarily resident non-business travelers, or nonresident business travelers? What will conditions be like 5, 10 or 20 years from now? Pathbreaking work has been undertaken at the San Francisco airport to understand, and to model, existing conditions and patterns in ground access (e.g.,nature of elasticities with relation to price of parking, evaluation of policy options for managing and regulating shared ride van operators) for application to near and long term policy issues. The Washington, D.C. MPO has prepared an Airport Ground Access Element of their Airport System Plan.
Five:

Develop Alternative Strategies and Actions
"Statewide and local strategies and actions that improve the intermodal efficiency for the movement of people and goods shall be developed and evaluated. Methods for increasing productivity and the use of advanced technologies . . . shall be evaluated where appropriate. The evaluation program shall determine what project or combination of projects and actions would most effectively improve the intermodal productivity of transportation systems, in terms of the established performance measures, for both the short and long term." Deficiencies of system have been established at a detail that should help to define a reasonable range of alternatives for testing and evaluation. It is critical that the options considered include a full range of possible solutions, beyond the initial concepts of highway and rail. In San Francisco the private sector has developed an elaborate shared ride van system, with the public sector examining major options to provide the appropriate level of regulation to those services. Water transportation services are a part of overall strategies in Boston and New York, and are under discussion in San Francisco. Policies range from striping at curb that encourages non-SOV airport access to the creation of exclusive right-of-way service, such as at Cleveland, Chicago, and Atlanta. Physical examples include careful placement of public mode services at closer curb of main baggage claim area In New Orleans. Institutional examples include design of the franchise for ground access services at Charlotte or New Orleans, or the creation of new taxi cab system at Dulles. The creation of a two-tiered service level concept at Toronto Pearson airport responds to sudden growth of unregulated limo and black car services around the world.
Six:

Analyze and Evaluate Alternative Strategies and Actions
"The evaluation program shall determine what project or combination of projects and actions would most effectively improve the intermodal productivity of transportation systems, in terms of the established performance measures, for both the short and long term."

Performance measures established early in the process are used to evaluate alternative actions and policies. Chapter Seven of this Guide examines a cross section of evaluation tools. The evaluation of alternative strategies can be based on indices that go beyond the analysis of vehicle flows, and include such concepts as the mobility of people and goods, and accessibility to various activities and land uses. In New York Area, the airport access project is the subject of full major investment analysis, including preparation of a final environmental impact statement. In Salt Lake City analysis of alternatives focussed on near term options to deal with serious air quality non-attainment situation. In Boston, evaluation of alternatives shifted from an initial focus on availability of modes to an analysis of the total vehicle miles of travel implications of all modal options.
Seven:

Implement and Monitor Selected Policy Interventions
"A process for periodic assessment of the effectiveness of implemented strategies, in terms of the area's established performance measures, shall be implemented. The results of this evaluation shall be provided to decision makers to provide guidance on selection of effective strategies for future implementation." Strategies implemented are influenced by goals, objectives and performance measures of specific cases under consideration. In Salt Lake, the dominant policy issue was air quality, not service quality; thus selected strategy changed the level of pollution from shuttle vans, rather than changing travel time. Salt Lake and Washington National provide space for all on-airport rental car operations in garage near terminal eliminating VMT caused by multiple courtesy vehicles by separate rental car companies. Massachusetts Port Authority is monitoring and periodically reassessing its overall ground access strategy. The agency has monitored the air quality implications of its actions ranging from parking pricing policies to the monthly variations in ridership on its express bus services. A series of comprehensive ground access surveys are taken every five years, which make it possible to observe change in the travel behavior of different market segments of users.
been stagnant recently. In a recent newsletter, they compare this lack of growth with the experience of Zurich, Frankfurt, and Washington, which have had continued air traffic growth in spite of poor economic conditions for the host economies. In fact, much of the growth in international travel has shifted across the Hudson River to Newark, which has better travel times to the traditional financial districts and other adjacent markets. Accommodation of Economic Growth A desire to accommodate growth, with better service to the airport user, is a common motivation for investment in airport access. The total reconfiguration of the Pittsburgh airport from a multi-finger-pier airport to a modern mid-field airside terminal configuration caused the need for new state highway investment to the new landside terminal area, much the same as Atlanta had done a decade before. A major partnership was born between the airport agency and the state highway agency to reconfigure the airport, and prepare for its growth as a hub. Similarly, to provide infrastructure for continued growth, Las Vegas has now assembled an innovative financial proposal that calls for aviation funds to be used within the airport boundaries, and for National Highway System funding outside of the airport boundaries. Other airports facing rapid growth, such as Manchester New Hampshire, are working with state highway departments to plan and implement totally new access routes. Localized Air Quality Problems The desire to contribute to regional air quality concerns has motivated the Salt Lake City airport to undertake a program to minimize particulate pollutants both on and off of the airport. Meteorologically, the Salt Lake City airport is located in a different air basin from the downtown area of the city, and the airport is the chief activity center for this area. Thus, for given policy intervention under consideration in Salt Lake, the policy issue at hand is not the improvement of travel times to the airport, (as is the case in the New York City project), but rather the particulates being created due to airport related activities. Thus, while developing a program to replace all diesel equipment on the airside with electric or compressed natural gas, the airport began a program to purchase natural gas vans for private operators of ground access services. By a creative use of on-airport user fee structures, the expense borne by the operator is returned by a lower fee structure. Note that this policy intervention neither increases the number of persons using the high occupancy vans, decreases travel time nor changes roadway congestion levels. Rather, it deals with the issue of particulate pollution, which is the specific environmental problem being faced. Guaranteed Service Availability for Airport Passengers Dealing with the ground transportation needs of the air passenger is a continuing reason to develop innovative programs in airport ground access. In Charlotte, North Carolina an exclusive franchise to sell tickets for shared ride services has been granted to one company. In turn, this company must agree to provide at least two vans waiting at the baggage pick up curb at all times from 6:00 a.m. to midnight - -whether or not there is any demand for the services. As part of the contract with the city, no one will wait for an on- demand service for more than 15 minutes. Similar institutional arrangements were established in 1991 in New Orleans, when one shuttle van firm was given exclusive rights to sell tickets at the airport. As a result of this regulatory structure, the operators of this service have attained a load factor of 7.5 passengers per trip, which is exceptional for a small van operation. These two cities experience follows the development of a similar franchise concept at Washington s Dulles International airport, which applies to all outgoing taxis as well as shared ride services. At Dulles a holding company has been granted an exclusive right to pick up taxi patrons at the airport. That company, in turn, provides services through 285 owner-operated cabs. Each of these cabs can be no more than four years old, and must meet strict standards of performance. Environmental Mitigation for Surrounding Communities The aggressive program to improve ground access services at Boston s Logan International Airport was developed based on a concern to lower the environmental damage being experienced by adjacent communities, most noticeably East Boston. For this reason, the alternative policies and scenarios examined for Massport have focussed on the minimization of vehicle trips through the impacted neighborhoods as the prime concern. This concern has led to a focusing on the number of ground transportation trips caused by a given number of air traveler trips. In this evaluative system, a wide variety of strategies are examined for their impact on vehicle mile traveled (VMT) generation: Massport planners have focused on strategies that can lower VMT experienced in the adjacent neighborhoods. Using a performance measure described in Chapter Three of this Guide, Massport planners looked at public policy interventions in terms of their ability to effectively minimize VMT. In a given case, that policy might seek to encourage the pick- up/drop-off trip to become a drive alone/park trip. These concept challenges some of the most fundamental performance measures used in areas other than airport ground access planning. A vehicle with two persons -- one of whom will then return home after dropping off the air passenger-- is not considered to be more efficient that a vehicle with one passenger going directly to the parking garage. This performance measure was developed in response to an understanding of the policy issue defined for this particular airport-- that of environmental disruption of adjacent communities. Problem Definition -- A Summary of Experience For a rural airport experiencing sudden growth and severe isolation, the principal problem of airport ground access can often be quickly defined as a lack of high quality roadway capacity. For an airport in an older metropolitan area suffering from non-attainment of air quality standards, such as Boston s Logan airport, the problem of airport ground access is one of lowering VMT-- even to the point of subsidizing services to accomplish this. For Charlotte North Carolina, the ground access problem was concerned with the lack of available services for air passengers. For Salt Lake City, the ground access problem was not travel time, but rather the emissions of particulates. In each of these examples from American airports, the nature of the problem being addressed is first carefully defined. Based on this understanding of the unique circumstances of the individual airport, a program of ground access improvements can be developed. This review of experience in problem definition among American airports suggests that there are essentially two major categories of concerns leading to improvements in airport ground transportation: those for airports that have air quality attainment and congestion issues, and those that do not. For the airport manager in a region that has attained the national air quality standards, and that does not suffer from significant levels of congestion, the ground access issue turns to the standards of accessibility experienced by the user. For the airport manager in a region that must alter the emissions generation of all mobile sources, the issue of airport ground access quickly turns to the task of becoming part of a larger region-wide strategy to deal with mobile source emissions. This will affect the formulations of goals and objective for the program, and will affect the nature of the implementation strategies that must precede funding for a successful program. In the following sections of this Chapter of the Guide, the roles of various agencies having a role in the definition of relevant policy considerations will be reviewed. 2.3 AGENCIES, ROLES AND REGULATIONS FAA Planning The Master Planning Process The establishment of basic policy direction concerning airport planning comes from the several phases of the existing planning process; for the metropolitan area, establishment of basic goals and objectives occurs in the Metropolitan Transportation Plan. The airport, too, should have its basic program for growth and development established in its own airport master planning process. The concept of including ground access consideration into that master planning process is not new, and is well established in existing Federal Aviation Administration guidance for the airport planning process. Concerning the preparation of Airport Master Plans, Advisory Circular 150/5050-6a says this about Airport Access Plans: This element of the airport master plan should indicate proposed or existing routes from the airport to central business districts and to points of connection with existing or planned ground transportation arteries and beltways. All modes of access should be considered including highways, rapid transit, and access by helicopters. The airport access plan should be of a general nature since detailed plans of access outside the boundaries of the airport will be developed by the highway departments, transit authorities, and comprehensive planning bodies. Special studies of access systems beyond the airport boundary will normally not be included in a master plan effort. FAA s Planning and Design Guidelines for Airport Terminal Facilities The concept that the details of the airport access plan must be developed with agencies outside of the airport boundaries is further developed in Advisory Circular 150/5360-13: Planning and Design Guidelines for Airport Terminal Facilities, which states: Circulation systems within the airport boundaries should minimize congestion and support efficient access to the passenger terminal. Ground access systems extend beyond the airport boundaries and a thorough analysis of motor vehicle traffic flows associated with current and projected future air passenger demand is essential to assure that ground congestion does not become an unanticipated constraint on a passenger terminal s performance. Given that this thorough analysis of motor vehicle traffic flows should occur, and that these flows will happen primarily on facilities outside of the airport boundaries, the Circular emphasizes that local and regional transportation authorities as well as public operators of ground transport services, should be included in the planning and design process. The Planning and Design circular also emphasizes that the ground access system should include more than highway access, and incorporate public modes where appropriate: Public transit system service ground access to the airport, preferably the airport terminal area, should be considered. High quality public transit service, as provided by rail systems or express bus operations can attract significant ridership and help alleviate vehicular congestion in the terminal area. Easy direct access to terminal buildings, as well as baggage transport and security, are essential to encourage substantial passenger use. The FAA documents make clear that airport ground access is at once an essential part of the airport s master planning and design responsibilities, and, at the same time must function within the context of regional transportation systems and the policies of government agencies typically unrelated to the airports operation. A main purpose of this Guide is to document the nature of the planning process, and to aid practitioners in building partnerships between on-airport planning and activities and those managed off of the airport. State and MPO Planning The Transportation Planning and Programming Process Both states and the Metropolitan Planning Organizations (MPOs) are involved in airport ground access issues at two levels, planning and programming. When an airport access project has been defined and its costs have become understood, the proponent must be skilled at the task of obtaining funding through the programming process. But, long before the stage of clear project definition, the subject of airport ground access is developed and analyzed in the planning process undertaken at both the state and MPO level. The proponent of airport access improvements needs to develop an understanding of both these critical areas. The major steps of the planning and programming processes are summarized in Figure 2.3-1. The key steps in that process are summarized in this section of Chapter Two. Click HERE for graphic. Figure 2.301 The (FHWA) Planning and Programming Process Source 6 The Transportation Planning Process is represented in Figure 2.3-1 as a multi-layered process, expressed in the diagram in three dimensions. The time orientation in this planning process is long term, at twenty years or longer. This time frame allows the thoughtful analysis of such issues as land use change and land use policy, that require the longer time orientation. In the words of the Joint Planning Regulations, addressing at least a twenty year planning horizon, the plan shall include both long-range and short range strategies/actions that lead to the development of an integrated transportation system that facilitates the efficient movement of people and goods. The plan must be updated at least every three years in air quality non- attainment areas, and every five years in attainment areas. Included within this transportation planning process are dimensions such as energy policy, freight planning, and system preservation. One of the key layers in this transportation planning process is the management systems. As described later, management systems represent a major tool for the analysis of the success or failure of access to intermodal facilities, such as airports. Within this multifaceted planning process revealed needs are analyzed and from this analysis stems the development of proposed projects for implementation. During the planning phase, the process is not driven by the image of the desired facility, but rather by the analysis of need. In the planning process, solutions that are based on policies -- such as change in pricing, change in regulation, or change in management strategy-- are given equal level of attention with solutions that involve traditional capital investment concepts. These projects and policies are assembled into the long range Transportation Plan, as illustrated by the arrow feeding from the planning process to the Transportation Plan. From the longer list of projects in the Transportation Plan, a shorter range Transportation Improvement Program (TIP) is created. The TIP shall cover a period of not less than 3 years, but may cover a longer period . . . the priority list shall group the projects that are to be undertaken in each of the years . . . Beyond the three years, the priorities can be more loosely defined. A project that appears on the first years priority list (often referred to as the annual element of the TIP) is eligible for federal funding in that year. ======================================== Section 1024 of ISTEA requires that metropolitan planning incorporate 15 factors, one that covers: International border crossings and access to ports, airports, intermodal transportation facilities, major freight distribution routes, national parks, recreation areas, monuments, historic sites and military installations. ======================================== The ISTEA process of planning and evaluation continues with the monitoring and feedback of the actual performance resulting from the projects and strategies implemented. This performance information serves as input to the continuing transportation planning process. It should be noted that this process applies to both metropolitan based, and state based planning and programming. For most issues of airport access, the primary location for programming activities will lie with the MPO. For that reason, the discussion that follows focuses on the planning and programming activities at the MPO level. In most cases, as projects are developed at the regional level, the statewide programming functions incorporate the results of regional decisions with a process the parallels that of regional approvals. The Management Systems As illustrated in Figure 2.3-1, within the layers of tools and considerations contained within the Transportation Planning Process, the management systems are a key element in the development of the understanding of transportation needs, and the analysis of potential strategies to deal with those needs. For the proponent of airport ground access improvements, two of the six management systems noted on Figure 2.3-1 are the most important: the Congestion Management System, (CMS), and the Intermodal Management System, (IMS). The passage of ISTEA has mandated certain major shifts of emphasis in the transportation planning process. Some of these changes are designed to better support the relationship between planning and the implementation of the Clean Air Act as amended. Others are related to a major theme of the ISTEA legislation, that of accountability, which brings about a new emphasis on the monitoring and continued evaluation of the implications, strategies and actions undertaken. Both the CMS and IMS have been developed to both monitor the status of the system, and to allow for the quick evaluation of conceptual level plans and strategies to deal with the problems of the system revealed through the program of monitoring and feedback. The Congestion Management System (CMS) ======================================== The CMS is a systematic process of: identifying and implementing strategies that provide the most efficient use of existing and future transportation facilities in all areas of a State.. . where congestion is occurring or expected to occur; Considering strategies that reduce single occupant vehicle travel and improve existing transportation system efficiency ======================================== The planner of airport access improvement has to be aware of the importance of incorporating non-Single Occupant Vehicle (SOV) elements into the access program whenever possible. This will maximize the chances of funding proposed improvements that may increase general purpose travel capacity. Importantly, strategies to deal with the increased highway capacity are not limited to the actual roadways under consideration for funding. Once a decision has been made to include a highway that expands capacity, the CMS program is expected to provide for programs throughout the corridor in which the new facility is located: "The CMS shall provide an appropriate analysis of all reasonable (including multimodal) travel demand reduction and operational management strategies for the corridor in which a project that will result in a significant increase in capacity for SOVs (adding general purpose lanes to an existing highway or constructing a new highway) is proposed." The legislation is specific concerning the range of strategies to be considered within a CMS. The regulations call for "considering strategies that reduce single occupant vehicle travel and improve existing transportation system efficiency." The CMS plays a major role in determining the eligibility of major improvements, such as the creation of a new highway to serve an airport. Of particular importance to the development of airport access plans and strategies is the policy mandate established by ISTEA concerning the construction of general purpose roadways, or roadway facilities without provisions for priority to high occupancy vehicles. Section 450.320 (b) of the State and Metropolitan planning regulations state that in areas "...designated as non-attainment for ozone or carbon dioxide. Federal funds may not be programmed for any project that will result in a significant increase in carrying capacity for single occupant vehicle (a new general purpose highway on a new location, or adding general purpose lanes, with the exception of safety improvements or the elimination of bottlenecks) unless the project results from congestion management system (CMS)... ======================================== Strategies That must Be Considered for Congestion Management System o Transportation Demand Management o Traffic operation improvement o High occupancy vehicles o Public transit capital and operation improvements o Nontraditional modes (e.g., bicycles and pedestrian facilities) o Congestion pricing o Growth management and activity center strategies o Access management techniques o Incident management o Intelligent Transportation system technologies, and, (lastly,) o Addition of general purpose lanes. ======================================== The Intermodal Management System (IMS) The purpose of the IMS is summarized in the ISTEA planning regulations that call for the state to develop an IMS that provides efficient, safe and convenient movement of people and goods through integration of transportation facilities and systems and that improves the coordination in planning and implementation of facilities for air, water, and the various land-based systems. The IMS was developed to help focus policy attention on issues such as airport ground access, where the planning of one mode should become better integrated with the planning of other modes. Airports are clearly one of the intermodal facilities for which the system is designed. An intermodal facility is defined in the regulations as highway elements providing terminal access, coastal, inland and Great Lake ports, canals, pipeline farms, airports, marine and/or rail terminals, major truck terminals, transit terminals including park and ride facilities, and intercity bus terminals." ======================================== The Intermodal Management System is a "systematic process which: identifies key linkages between one or more modes of transportation where the performance of use of one mode will affect another, defines strategies for improving the effectiveness of these modal interactions, and evaluates and implements these strategies." ======================================== For many airport access issues, the IMS can be seen as a highly specialized subset of the CMS, which calls for policy attention at specific sub elements of the system. While the CMS examines the quality of mobility of people and goods for large scale systems (in all areas where congestion exists or can reasonably be expected) the IMS focuses on the relatively smaller set of facilities and services, generally referred to as intermodal facilities. Once the problems of this subset of the transportation system are defined, the intended goals of the policy interventions are essentially the same as those goals defined by the CMS: to improve the mobility of people and goods, and to make most efficient use of the existing system. The CMS plays a major role in determining the eligibility of major improvements, such as the creation of a new highway to serve an airport. Of particular importance to the development of airport access plans and strategies is the policy mandate established by ISTEA concerning the construction of general purpose roadways, or roadway facilities without provisions for priority to high occupancy vehicles. Section 450.320 (b) of the State and Metropolitan planning regulations state that in areas "...designated as non-attainment for ozone or carbon dioxide, Federal funds may not be programmed for any project that will result in a significant increase in carrying capacity for single occupant vehicle (a new general purpose highway on a new location, or adding general purpose lanes, with the exception of safety improvements or the elimination of bottlenecks) unless the project results from congestion management system (CMS) . . . " The IMS process is inherently different from the CMS process in several ways. First, while the CMS process will often be developed and managed at a metropolitan level, under the general supervision of the state, the IMS is clearly a statewide function. Second, the IMS process is less closely linked to sanctions than the CMS. Failure to include a proposed airport access road in the CMS process could make federal funding impossible. The IMS, by contrast, is an opportunity for the airport ground access planner to bring the problem of inadequate access to the state programming process, where it must be at least addressed at the level of detail appropriate for the management systems. In many ways the IMS process serves as something of a warning flag that signals the existence of a problem in the overall performance of the system. Role of The Major Investment Study (MIS) A key element in the transportation planning process for airport ground access solutions is the development of specific projects that require significant capital investment. Within the derivation of the Metropolitan Transportation Plan, planning is first undertaken at a regional systems level that involves analysis of the entire geographic area, and the understanding of the full system. Corridors and subareas are then defined for more detailed development of projects and policies. The process by which the data describing need for transportation improvements is transformed into specific projects, policies and actions for corridors and subareas is called the Major Investment Study. To define a corridor or subarea the MIS planning regulations refer to a set of travel markets affected by mobility problems/needs and possible transportation improvements, based on the understanding of specific set of origins and destinations. The travel market affected by mobility problems for a MIS could be defined as all trips to and from the airport. The MIS must be undertaken in a metropolitan area when the need to consider a major transportation investment has been identified by the planning process, and where federal funds might become involved, even at a later date. Figure 2.3-2 shows the five steps in the conduct of a Major Investment Study, which include: o Initiation; o Development of Initial Set of Alternatives; o Screening and Decisions on Detailed Set of Alternatives; o Analysis, Refinement and Evaluation of the Alternatives; and o Selection of the Preferred Investment Strategy. At the end of the MIS, the project as been defined in terms of mode, and in terms of scope (e.g. number of through lanes.) The project development phase then follows, in which design options within the established concept and scope then are examined. The purpose of project development is to examine alternatives within that established design concept and scope. This can only happen to a project which has been accepted on the TIP ( and on the revised plan if needed). From this point serious design options like the location of stations, and specific right of way can be analyzed. Click HERE for graphic. Figure 2.3-2, Major Investment Study Process Source 8 For some projects, the filing of the Draft Environmental Impact Statement (EIS) will come at the completion of the MIS, while, for others, the draft EIS will wait until the development of design alternatives, and will array the possible design alternatives. The Final EIS then documents the design alternative proposed for implementation. As always, the National Environmental Protection Act (NEPA) process is not completed until the acceptance of the Final EIS, through the record of decision. Relationship Between Airport Access and the Clean Air Act Conformity Regulations With the completion of the MIS phase, the proposed airport ground access project has been defined in terms of Design Concept and Scope (e.g., the project has been determined to be a freeway of six lanes.) With this new level of detail, the relationship of the proposed project to regional air quality attainment can be calculated. For a project seeking highway or transit funding (as opposed to FAA funding) the project must be reviewed for its conformity with the State Implementation Plan (SIP) for attainment of clean air standards under the transportation conformity rules. With the new information about the design concept and scope of the project emerging from the MIS process, the project must be added to the existing Metropolitan Transportation Plan to ensure that the Plan still conforms to the SIP. For areas that are suffering from non-attainment of certain air quality standards, the state is required to prepare a State Implementation Plan that commits to a plan that brings the region s air quality in compliance with national standards. According to the regulations, the Metropolitan Transportation Plan can only be approved if it is consistent with the SIP. As new projects are developed, they must first be added to the Transportation Plan, the plan is then checked for conformity with the SIP, and projects from the plan added to the TIP. The TIP is then reexamined for its conformity with the SIP. In making this determination, the managers of the SIP must determine that these projects will not cause or contribute to new violations of air quality standards, exacerbate existing violations, or interfere with timely attainment or required interim emission reductions towards attainment. Programming Highway and Transit Projects for Airport Access For airport access projects that require either highway or transit funding, and are located in a region with non- attainment status there are three separate steps in which the candidate project will be reviewed for conformity with air quality requirements. The upper third of Figure 2.3-3 shows that the entire Metropolitan Plan is tested against the no- build base case to determine whether the implementation of the entire plan would bring about conformity with the air quality improvements required in the SIP. If it does not bring about the desired improvements, then either (a) the plan has to be revised or (b) the SIP has to be revised. If it does attain conformity, the projects contained therein can be inserted into the three-year program of priority projects known as the Transportation Improvement Program (TIP). No project outside of the Plan can be added to the TIP. Even if an access project is not expected to use federal highway or transit funds, certain provisions of the transportation conformity rule may apply to the project. All regionally significant nonfederal projects (any facility serving major activity centers and other regional needs), must be included in the regional emissions analysis for a transportation plan or TIP (40 CFR 93.103/40 CFR 51.452). In addition, no agency that receives Federal highway or transit funds may approve a regionally significant highway or transit project, regardless of the funding source, unless it comes from a conforming plan and TIP, or it is in the regional emissions analysis supporting the currently conforming TIP, or it meets other tests (40 CFR 93.129/40 CFR 51.450). It is important to note that at this early stage of project definition and development, the candidate project may not be defined to the level of Design Concept and Scope necessary to understand its particular impact on regional emissions. (Design Concept refers to the nature of the facility, such as freeway, or rail line, while Scope refers to the number of lanes or tracks.) If the required MIS for the candidate project is not completed, the Metropolitan Transportation Plan can proceed with a place keeper element that can take two forms. The Plan can contain a best guess of the outcome of the MIS, or the plan can contain the no-build case for the candidate project. At such time as the MIS has defined the design concept and scope for the project, the Plan must again be examined for conformity with the project included in order for the candidate project to be carried into the TIP. Click HERE for graphic. Figure 2.3-3 Transportation Conformity Process Source 10 Assuming that the plan achieved conformity status with the SIP, the selected projects of the TIP are now examined for their collective impact on conformity with the requirements of the SIP. As shown in the of Figure 2.3-3, if the TIP is found not to conform, changes must be made in either the TIP, the Plan, or the SIP to achieve conformity. As the TIP-approved project continues its project-based EIS, the third check for conformity occurs, as shown on the bottom third of Figure 2.3-3. By this time, the proposed alternative within the established Design Concept and Scope have been selected, and the project has sufficient detail to forecast its impacts on relevant intersections and Hot Spots for Carbon Monoxide. Armed with this data, the project itself is tested for its conformity with the requirements of the SIP. Determining Conformity under the General Conformity Regulations The process summarized in Figure 2.3-3 is required for those projects funded through the various sources available to fund highway and transit improvements. Funds from the FAA, on the other hand, are covered under the general conformity regulations that cover most other Federal expenditures. As the final rulemaking notes, the general conformity rule covers all other Federal actions, including those associated with railroads, airports, and ports." In overall intent, the process is similar. In order to be found in conformity with the SIP, a given project, such as a new airport parking garage for example, has to be found not to cause a new violation, worsen existing violations, or slow down the schedule for attainment established in the SIP. ======================================== To fully understand the implications of the general conformity regulations for airport ground access, it is important to examine the kind of air quality impacts for which the airport must develop a mitigation program. The Environmental Protection Agency has made it clear that the general conformity rule will cover the indirect emissions caused by vehicles coming to and going from the new facility. ======================================== It is important to understand the type of air quality impacts that an airport must examine. The Environmental Protection Agency (EPA) has made it clear that the general conformity rule will cover new emissions, both direct and indirect, which the airport agency can practicably control, and which it will maintain control over due to a continuing operational responsibility. Therefore airports should check with the appropriate FAA Airports District Office to determine the need for determining air quality impacts under the general conformity rule. This clarification has considerable impact on the study of access to intermodal facilities, and to airports in specific. The regulation establishes that when an airport operator intends to spend federal funds on a project within the boundaries of the airport, the air pollution emissions impacts experienced off the facility must be documented to the standards required by the SIP. In short, this means that airport operators must become involved in the development of mitigation measures that minimize the growth of SOV travel, (i.e., that list of policy options which is the focus of the Congestion Management System). For the airport operator the general conformity determination will require the examination of the air quality implications of the proposed investment in two situations: first, general conformity determination will be necessary for investments affecting patterns of ground access directly, such as the investment in a new or widened airport access road on airport property. Second, conformity determination will be necessary when seeking federal funds for airport improvements not primarily associated with access, but which for one reason or another increase the number of vehicles coming to the airport. In both situations, the airport operator must become a partner in the development of the region s CMS, and other actions to bring the region into attainment status for air quality. FAA Funding under the General Conformity Regulations An airport operator who intends to spend FAA funds on a project to improve airport ground access within the borders of the airport must follow the procedures defined for general conformity determination. However, the general regulations allow for the transportation investment to use procedures established under the transportation regulations if the proponent succeeds in having the MPO place the project on the Metropolitan Transportation Plan. If included in the plan, the project can attain approvals under the process described in Figure 2.3-3 above. At local discretion, the airport operator can proceed under the provisions of the general conformity regulations, which require that more work is done by the proponent and less by the MPO process. The advantages of this option stem from the fact that the proponent can proceed independently of the MPO, and its cycle of SIP approvals and revisions. However, the subject of airport ground access usually involves considerable intervention off of the airport property, and will, by its nature, require assertive cooperation with the state and MPO planners. Given these considerations, the adoption of the transportation conformity regulations for programs of airport access improvements often represents the most prudent and cautious approach to conformity determination. Further, since an airport access improvement is likely to be subject to the nonfederal project requirements of the transportation rule, it must be included in a regional transportation emissions analysis. This also argues for utilizing the MPO process for completing conformity. 2.4 PREPARING THE WORK PROGRAM After the successful completion of the process of examining both the policy context and problem definition, a technical work program needs to be established to guide the following six steps in the Airport Ground Access Planning Process. As an example, Figure 2-4 shows the structure of a technical work program, the Key components of each step, and the chapters of this Guide that discuss them. Click HERE for graphic. Figure 2.4-1 Technical Approach to Airport Access Planning Click HERE for graphic. Figure 2.4(cont.) Technical Approach to Airport Access Planning THIS PAGE INTENTIONALLY LEFT BLANK CHAPTER THREE PERFORMANCE MEASURES 3.1 THE LOGIC OF PERFORMANCE MEASUREMENT It is a characteristic of the planning process mandated by ISTEA that the rules for program monitoring and evaluation be established early in the cycle. The planner is asked to determine at an early juncture what measures of performance and effectiveness will be utilized in the program of monitoring and evaluation. It is particularly important that the key issues for monitoring be well established and agreed upon before commencement of major, and possibly expensive, data collection efforts are begun. This Chapter of the Guide has been prepared to help local planners and administrators develop goals, objectives, and performance measurements that are relevant to the needs of the local community. Efforts at developing performance measures in Oregon and Boston are summarized in this section. Finally, Chapter Three ends with a proposed basic list of areas for performance evaluation by those just starting the process of ISTEA-based planning for airport access improvements. In this Guide , the concept of performance measurement is presented for application in two different contexts. First, performance measurement at the systems level is a key concept in two of the ISTEA mandated procedures, the Congestion Management System (CMS) and the Intermodal Management System (IMS) discussed in Chapter two. In these two important procedures, the effectiveness of strategies to improve airport ground access is examined at a systems level. In any given state, the statewide IMS might make observations concerning the characteristics of ground access for ten separate airports. Thus, the performance measures used in statewide planning will focus on the overall adequacy of the system, rather than on the details of any given airport. Often, this regionally oriented, or statewide oriented, process serves as an early warning alarm that access problems exist, particularly when compared with the same aggregate level observations for other facilities. The detailed programs to deal with deficiencies observed using the two management systems (IMS and CMS) are often developed at the facility level, which is managed in most cases by the airport owner/operator. In many cases, the goals, objectives and measures developed and applied at a region wide, or statewide scale will differ qualitatively from the goals, objectives and measures developed and applied on a site specific basis. This is because their functions are somewhat different. In a hypothetical example, back up queues extending into the arterial road system might be documented in a statewide or region wide management system. In the statewide analysis, the measures might focus on the impacts experienced on the state highway. The measures established would be appropriate for this scale of observation. The facility manager, on the other hand, looking at the same problem, might want to study curb dwell times, or alternative curb management strategies. This Guide has been designed to be of value to both those charged with observing the performance of the system at the statewide or region wide level, and those charged with dealing with performance at the facility level. 3.2 EXAMPLES OF PERFORMANCE EVALUATION MEASURES FROM TWO STATES Oregon Intermodal Management Systems Work Program An excellent example of the kinds of considerations appropriate at the statewide level is provided in the Oregon Intermodal Management System, one of the most respected management system efforts in the county. The list of goals and objectives and performance measures summarized in Table 3.1-1 shows a classic formulation of a system level observation. Goal: Accessibility/Availability. Within the general policy goal of improving accessibility and availability, the Oregon work program defined three specific objectives: 1. Minimize travel time to service. To measure performance relative to this objective, base case travel times are collected to major activity centers, or to the major connecting highway. With the creation of alternative strategies and actions for testing, various strategies are then evaluated in terms of their effects on travel time. In theory, this performance measure should be modally unbiased, and can be used to measure the impacts of a wide variety of strategies, from changes in regulation of taxicabs to the creation of new transportation facility capacity. The use of this measure requires the existence of some method of calculating change in door to door times. A fully operational network simulation can be used for developing this measure. 2. Optimize access for disabled for connecting services. The issue of ADA compliance within the IMS is a sensitive one. In general, the IMS is considered to be a relatively ineffective mechanism for the enforcement of the provisions of the ADA. However, the field surveys associated with the IMS represent an opportunity for recording and assessing the quality of access for all persons, including those with disabilities. In the examination of the quality of airport ground access, the focus of the analysis would be more toward the ability to make connections at the terminal facility, rather than with the architectural details within the facility. However important these may be, they have more effective mechanisms of enforcement that through the systems- oriented vantage point of the IMS. 3. Provide capacity for peak hour loads. It is under the objectives of Accessibility /Availability that the Oregon system places the observation of level of service, and the queuing of vehicles -- perhaps the most common of the measures of the quality of airport access. In terms of monitoring, the expedient of observing the characteristics of back up queues can be used, providing it is done in a systematic manner. Level of service observations at the terminal area are discussed in Chapter Five of this Guide. This measure is oriented to capacity observations, such as V/C -LOS, rather than user-based travel times. Goal: Affordability/Cost Minimization. To carry out the general goal of improving affordability in airport ground access, the Oregon program called for two specific objectives: 1. Minimize external and direct social costs. The external costs of airport ground access should be carefully broken out from the external costs of the airport operation itself. Thus, the burden of noise from airplanes experienced by a neighboring community would not be included in an IMS, while the burden of increased noise and pollution stemming from airport-generated traffic in a community would be appropriate for inclusion in the IMS. Measurements here include the classic issues for roadway external impacts, air, noise, community disruption, impact on historic sites etc. Under this objective, the Oregon work program also makes reference to subsidization -- are the cost of airport ground services being borne by groups other than the airport users? 2. Minimize capital costs. Under this potential performance measure, the capital cost implications of candidate strategies and actions must be noted and evaluated. The extent to which this is measure of the performance of a system can be debated; alternatively cost can be seen as a constraint within which various levels of performance are examined. However, if a policy goal minimize cost is established, then saving expenses can be seen as measurable level of performance. Goal: Connectivity Between Modes. To carry out the general policy goal of improving connectivity between modes, the Oregon program established three specific objectives: 1. Connect major routes to local modes. The quality of connection between modes is the major focus of attention of the IMS. In order to measure this aspect of quality, a useful surrogate is the wait time (or layover time) between modes. The schedules of the connecting carriers can be used to build the base case data description. Thus, service to a given town center by limousine might be every two hours in the base case, and every 70 minutes in the proposed candidate strategy. A logical composite would look at service intervals for all modes combined. Thus, combining scheduled bus and airport limos, the town received service every 90 minutes.
Table 3.1-1 An Example of Goals, Objectives and Measures at the Systems Planning Level: From Oregon Intermodal Management System
Goals Objectives Performance Measures Data Needed Source of Data
Accessibility Availability Minimize Travel Time Travel Time to Major Destinations Airport and State Transportation Facility Information, Population and Employment data. Regional Transportation Simulations. Should be available.
Optimize ADA Access Extent of Attainment of ADA Compliance Airport Compliance Schedules On Site Inventory of Compliance
Provide Peak Capacity Extent of Vehicle Queuing, and Overall Delay Quantification of Observed Delay and Back up Review Carrier Logs for On-time Performance
Affordability/ Cost Minimization Minimize Social Costs Subsidies and Environmental Costs Revenue Recovery, Quantified Pollution Costs FAA Summaries, Including Subsidies, Environmental Models
Minimize Capital Costs Maximized Use of Existing Capacity Cost Models, Condition Ratings Master Plans, Construction Cost Data; Inventory
Connectivity Between Modes Connect to Major Routes Service Availability Layover Times Between Modes. Travel Times. Schedules, Limo/bus Timetables Review Plans, Conduct On-site Inventory
Provide Access Between Modes Parking Space per Passenger; Limo Space per Passenger; Loading Area per Passenger Passenger Counts Parking/loading Areas Review Plans, Conduct On-site Inventory
Promote Easy Transfer Between Modes Time and Distance of Transfer Between Modes less than N Minutes and N Feet Facility Plans and Specifications, surveys, field Inventory; Survey Customers On Quality of Transfer
Convenience/ Benefit Maximization Make Transit as Convenient as Possible Availability of Remote Intermodal Ticketing and Luggage Support Existing Ticketing Choices Inventory Existing Services and Timetables
Promote Info on Intermodal Service Available Level of Dissemination of Information on Options Existing Information/Knowledge of Intermodal services. Inventory Existing Information Strategies; Consumer Surveys
Flexibility Have Options Available for Bus, Limo and Shared Rider Services Availability of Ground Access Options Inventory of Services Available Conduct Inventory of Existing Choices
Maximize Schedules Three Round Trips/day between Commercial Airports Schedules Review timetables
Provide Frequent HOV Service to Airports Set Classification System by Market Density Schedules Review timetables
Mobility Make Airport Limo/bus Competitive with Autos Ratio of Travel Times Travel Times and Speeds Travel time studies, schedules
Reliability Improve on Time Performance at Terminals Percent of Aircraft and Surface Transport Departures Outside of 15 Minute Schedule On-time performance Internal Logs of Carries
Safety Improve Safety in Motion Both Air and Connecting Modes Accidents per Passenger Mile Accident Frequency and Severity Data Collect Data from Police and FAA
Legal/ Regulatory Reduce Obstacles to Service Provision Minimized Limitations to Use of Facilities by HOV Modes Synopsis of Current Regulations Survey Users and Service Providers
Encourage Innovative Service Extent of Innovative Management Synopsis of Current Regulations Survey Users and Providers
2. Provide access between modes. This is a capacity measure, looking at facility capacity, including such observations as number of spaces per bus, spaces per limousine, and parking spaces per user. This could be a very important measure during periods of transition, such as that currently experienced by many airports that do not have facilities to deal with the sudden growth of prearranged private limousines, also known as black cars. This data would provide a quantitative base to deal with the difficult issue of allocating curb space between vehicle categories. For areas with no air pollution issue, more parking spaces per user would be considered desirable; for areas facing travel demand management strategies, maximization of available parking spaces may or not be considered a good policy goal. 3. Promote easy transfer between modes. This measure would observe both the time and distance of transfer perhaps expressed as percent of transfers which take place under x minutes, or y feet. Unlike many operations oriented measures, this largely aids in the critique of design of existing facilities, and the development of designs for new or altered facilities. It could also be seen as a design standard, which is somewhat different from a performance measure. Goal: Convenience/Benefit Maximization: To carry out the policy goal of improving convenience and maximizing benefit to the users, the Oregon work program defined two objectives: 1. Make public modes convenient. Under this category, a review would be undertaken of strategies available to the user to encourage the use of higher occupancy vehicle modes. Included in such possible strategies are the use of off site check in facilities, and various schemes to aid with baggage. When seen as a performance measure, a simple check off of the existence or nonexistence of such strategies would serve as the tool of measurement. In the base case condition, for example, none of the possible strategies would be recorded as in place; in the candidate strategy, one airport might offer free sky cap service to the bus plaza, or ensure no-cost baggage carts between drop off points and the interior check- in area. The description of this review as a performance measure could be debated. 2. Promote information on service availability. An important measure of the quality of airport access is the availability of information to the public concerning airport access options, particularly those which utilize higher occupancy vehicle services. Thus, one measure of the performance of the system is the review of existing strategies and their effectiveness. The most desirable tool for this measurement would be a home interview survey, which gauges the extent of knowledge of access options for the frequent users and seldom users alike. Lesser cost data collection would be a subjective review of the available public information mechanisms, including the extent of distribution of schedules. Goal: Flexibility: To implement the policy goal of maximizing flexibility for the users of airports in Oregon the work program defined two objectives: 1. Have modal choices to/from airport. One of the most basic categories of data to collect in the study of airport access is the existence, or lack of existence, of alternatives to the private automobile. Thus, upon commencing an examination of ground access conditions, the very first piece of data would be the simple presence of various modes, while the attributes of the modes, and the quality of their services would be analyzed at a later step. In addition to observing the attributes, the program must also record the performance of the system, often measured in terms of the number of riders choosing higher occupancy vehicle modes. The performance of these various modes is analyzed most directly by examining their mode share. Mode share to non-single occupant modes is one of the most effective measures of the performance of the system, in terms of its contribution to CMS and IMS strategies of the region. 2. Maximize schedules. In the Oregon Transportation Plan, specific service standards are established for air service within the state. This measure is more appropriate for the discussion of a statewide systems plan than for a discussion of ground access. 3. Provide frequent HOV services to airport. This measure would document frequency of service, and is largely overlapped with earlier measures which observed waiting time (or layover time) between services. Concerning the policy goals of increasing mobility, reliability and safety for users of ground access systems, the Oregon work program defined these objectives: Goal: Mobility. Make HOV modes competitive with auto. Mobility for non-SOV mode options is best documented by overall travel times experienced by the user. Surveys of the actual experiences of the user, (including delays associated with the shared ride concept) should be undertaken. Other measures of comparative mobility include comparative speeds; this same data can be expressed as comparative average speeds, or comparative average travel times over a specified distance. In California, a mobility index has been created that calculates (in effect) vehicle speed times vehicle occupancy to create an index of the mobility provided by a given facility. Goal: Reliability. Improve on time performance for connecting mode. The extent to which service providers actually produce services on time is important to document, particularly when the user may be waiting outside at the curb area. Collecting this data will require some level of self reporting form the service providers. Percentage of service which leaves more than 15 minutes behind schedule is recommended as a performance measure in the Oregon work program. Goal: Safety. Improve safety on modes and in terminals. Accidents per 1000 passenger miles can be obtained from police or public utility commissions. Crime reports and accidents in the parking lots can be recorded. In the Minnesota IMS work program, for example, the first performance measure established concerned the perception of safety from crime experienced by the customer. The second measure was the empirical data on reported crime. Goal: Legal / Regulatory. Two objectives are noted under the broadly defined goal of regal and regulatory reform: 1. Reduce obstacles to service provision. While finding measures of performance in this area may be difficult, it is clear that the extent to which service improvements are being constrained by regulatory constraints should be documented. Forming a measure of regulatory user friendliness is probably unnecessary. The Oregon document suggests a synopsis of current regs. 2. Encourage innovative service. The extent to which existing legal and regulatory mechanisms facilitate public private partnerships is noted in this category. Again, what is proposed is less a measure of performance than a survey of existing conditions which could be improved. The Development of a New Performance Measure at Boston Logan International Airport While the Oregon Statewide Intermodal Management System serves as an example of the integration of policy issues established on a statewide basis with the observation of performance in airport access, Boston s Logan Airport can be used as an example for the development of a facility-based program of performance measurement. As noted in Chapter Two, a key question in the definition of policy objectives concerns the attainment status of the region in terms of the Clean Air Act. Boston has a serious air pollution problem, which is particularly intense in many neighborhoods surrounding Logan Airport. Thus, great emphasis has been placed on the development of strategies which will minimize the environmental implications on the adjacent neighborhoods. In the 1970's, one commonly used measure of success of the ground access strategy was the mode split to rail transit. During the late 1960's a variety of possible investments in rail transit to Logan were examined, with a prediction of the change in mode split to rail as a principal evaluative measure. During the 1970's the percentage of air passengers arriving by car fell sharply, with a growth in higher occupancy vehicle modes. Importantly, over a 20 year period the mode split to rail transit grew from 6%, to 8% while the mode split to buses and limos grew from 4% to 16%. Thus, with the conscious development of a ground access strategy in the 1970's and 1980's, mode split to all HOV modes (including rail transit) received considerable policy emphasis. With the passage of the Clean Air Act, the analysis of ground access patterns to Logan had to examine all of the policy options available to control the growth of VMT to the airport. It became clear to policy makers that not only was it important to examine the percentage of passengers coming by non-auto modes, but also to examine significant variations within the auto mode. Early in the 1990's Massport policy analysts developed a new tool, based on a very robust performance measure. Table 3.2-1 shows the relationship between the major mode choices and the actual number of vehicle trips using the roadways near the airport. Table 3.2-1 shows, for example, that in the common pick up/drop off mode, 1.29 vehicle trips are generated for each one way air passenger trip. For the drive/park mode, only .74 vehicle trips are generated per air passenger trip. In a region with significant Clean Air Attainment problems, planners must expect to use a full calculation of regional VMT change as a principal performance measure for the evaluation of projects, strategies and actions under consideration. Table 3.2-1 Ground Access Vehicle Trips per Air Passenger Trip Mode VT/PT Pick-Up/Drop-Off 1.29 Taxi 1.09 Parking .74 Rental Car .69 Door to Door Shuttle .33 Scheduled Bus .10 Rapid Transit 0 However, the use of regional VMT involves a relatively cumbersome process of modeling to have much validity. Massport policy analysts were seeking a shortcut measure with which to rapidly review a wide variety of policy options. The most effective of these quick turn around methods is the use of the basic performance measure, Vehicle trips per passenger trip. In this innovative evaluative method, any policy action that has the effect of moving the passenger to a lower ranking on the levels shown in Table 3.2-1 is considered to be positive. Any policy action which has the effect of moving the passenger up the list is considered to be negative. In the world of developing multimodal planning techniques, this method is exemplary in that it is modally blind and can be applied to a wide variety of possible policy interventions. An investment in a rail transit facility, for example, can be compared with the alteration of a parking pricing policy, using the same metric of evaluation. With the utilization of appropriate elasticity factors, policy options that attempt to bring about change in travel behavior within the private-auto mode can be compared with options which attempt to move the passenger away from private to public modes. The policy implications of the data on Table 3.2-1 are extremely important; for the data shows that influencing modal choices within the auto mode must be part of comprehensive access strategy, in addition to the traditional study of shifting passengers from automobiles to transit. Table 3.2-1 shows that, for every 100 air passenger trips shifting from bus to rapid transit would decrease vehicle trips by 10. Looking at an entirely different kind of policy initiative, moving 100 passengers from drop-off mode to park-alone mode would decrease vehicle trips by 55. (Similarly, moving 100 passengers from taxi to door to door shuttle would decrease vehicle trips by 41.) This analysis led Massport policy planners to focus their attention on the role of parking supply and parking pricing, in an effort to deal with the serious problem of the pick-up/drop-off trip. The analysis suggested that it would be cost effective to invest in a major advertising campaign to discourage the pick-up/drop-off trip. For regions that do not have to examine a wide variety of policies to deal with congestion and air quality issues, the performance measure vehicle trips per passenger trip may require a more detailed level of analysis than is warranted. However, for airports and regions where the cost-effective analysis of a wide variety of strategies is mandated, the use of Massport s new performance evaluation metric can provide the policy maker with a sense of how candidate strategies may affect separate market segments, and of the likelihood of their success. 3.3 AIRPORT GROUND ACCESS PERFORMANCE MEASURES -- AT THE FACILITY LEVEL In this chapter of the Guide , a wide variety of experiences with performance measurement for airport ground access has been reviewed. It is important at this juncture to emphasize the fact that the science, or the art, of performance measurement in a specialized field like airport ground access is in its infancy. Thus, it is reasonable to explore what could be considered the basic essential measures to be used in the early years of application of performance measurement. This chapter of the Guide concludes with a review of some of the basic information appropriate for performance measurement in the area or airport ground access: a short list of basic data elements for inclusion in performance evaluation is presented, and are also summarized in Table 3.3-1. 1. Level of Service on Connecting Link. The most commonly used measure of the quality of airport access, and perhaps the first element of data to be collected, will be the level of service on the access road between the airport and the major expressway system. The level of service on that road (or collection of roads) often serves as an early warning system for other, more difficult to measure aspects of airport ground access quality. For those systems with dedicated transit rights of way, similar observations can be made about the quality of service on the transit facilities as well. 2. Quality of Condition on Connecting Link. Separate from the performance of the transportation system over the road is the question of the physical quality of the facility itself. Substandard curves, radius, or structural conditions can signal major issues that must be addressed. In addition, many areas are concerned about the general aesthetic conditions of the connection between the airport and the major areas served. It is common to call for a parkway. For those American airports with dedicated right of way transit, this category would include a review of the conditions of that facility. 3. Choices for Access. After the observation of the basic characteristics of the connecting linkage, the next question concerns the existence of a variety of modes to provide services. Is there taxi service? Is there guaranteed taxi service for each airplane arrival? Are there rental cars? Is pedestrian access good? Can the facility be accessed by bicycle? Are there limousines? Is there connection to the local public transportation system, i.e., a local bus? Before the issue of quality of service is raised, and before the issue of use of separate modes is raised, this inventory of options can be very effective in the analysis of deficiencies. 4. Quality of Non-SOV Service Options. Having undertaken the inventory of ground access service options, the next question concerns the adequacy of those services. Are limousines available to major destinations every hour or less? Are shared ride services available with less than a «-hour wait to form the group? Do taxi regulations insist on clean, well-maintained vehicles? Do illegal operators form a threat to public safety? 5. Mode Split to Non-SOV Service Options. Over time the quickest, and most statistically relevant manner in which to observe the success or failure of airport access services as part of regional transportation policy is the careful tracking of the mode splits for all of the access modes. This implies the implementation of a program of surveying on a regular basis, every two or five years, for example. The survey can then be updated by anecdotal observation of changes in volumes on any particular mode; however it is essential that a systematic effort be undertaken on a predefined interval in order to have a statistically valid basis for observation. 6. Air Quality/Congestion Relief Characteristics of Access. For airports located in areas found to be in non-attainment for Clean Air Act compliance, the simple observation of modes utilized may not be adequate to support necessary documentation and analysis. Performance indices may need to be created that record the actual occupancy of airport users for each mode, as well as rudimentary characteristics of the air pollution generating characteristics of the vehicle itself. Thus, a 40-passenger bus carrying five persons may show poorer performance that an 8-passenger van carrying four passengers, for example. Also, the monitoring system should pay particular attention to the problem of pick-up/drop-off trips, which have exceptionally negative VMT implications. The level of detail required for this analysis will be determined in the Environmental Scoping Process with the relevant air quality agencies; attention should be directed to the use of cost- effective surrogates to the full scale air quality modeling process. Massport s performance measure, vehicle trips per passenger trip, is an example of a measure designed to evaluate congestion relief strategies. 7. Safety. In this area, it is possible to spend valuable, scarce resource organizing data that most logically belongs in other jurisdictions, including the Safety Management Plan. However, to the extent that data organized by others reveals statistically significant patterns, or to the extent that user surveys reveal that perception of unsafe conditions is affecting travel patterns, safety characteristics should be noted in the overall review of the quality of airport access services. Examples include the inadequate regulation and supervision of taxi and limousine services, which might be particularly relevant at airports, serving persons with no knowledge of the area. 8. Public Information / Community Acceptance. Community perceptions of conditions and services play a major role in influencing travel behavior. At the facility level, a survey of the adequacy of public information services for ground access will make possible an assessment of the performance of the system in terms of information and direction. At the community level, a quick canvass of activities can determine the extent to which business and community leaders are involved in encouraging high quality access to the local airport facility, as a function of civic pride. At the neighborhood level, it should be determined if communities impacted by vehicles going to and from the airport are aware of, or involved in, efforts to minimize external impacts of successful airport operations.
Table 3.3-1
Performance Measures at the Facility Level: A Startup List
Policy Concern Performance Measure Data Source
1 . Quality of Service on Access Facility Level of service
V/C Crowding conditions on transit if relevant
Seasonal traffic counts
Seasonal ridership counts
Basic capacity data
2 . Condition of Access Facility Structural condition
Design standards
Ride quality
Maintenance records
Field examinations
3 . Existence of Choices for Ground Access Number of modes, by functional category Schedules
Operating agreements
Permits etc.
4 . Quality of Non-SOV Services Headways
Waiting times
Vehicle cleanliness
Quality
Inspections
User surveys
Application of service standards
5 . Mode Split to Non- SOV Modes Percent of total airport users to shared ride services User surveys, as updated with mode specific ridership reports
6 . Role in Air Quality, Congestion Relief Strategies Total VMT from airport ground access
Surrogate calculations for total emissions
Trip length data, by mode
Emissions, by mode
7 . Public Safety Statistically valid patterns
Community concerns
Police records,
Accident statistics
8 . Public Information
Community Acceptance
Adequacy of signage
Public information on modes
Community involvement
Canvas of facilities
Inventory of services available
THIS PAGE INTENTIONALLY LEFT BLANK CHAPTER FOUR DATA COLLECTION AND SURVEYS TO BE SUPPLIED IN FY 1996 THIS PAGE INTENTIONALLY LEFT BLANK CHAPTER FIVE PATTERNS AND DEMANDS TO BE SUPPLIED IN FY 1996 THIS PAGE INTENTIONALLY LEFT BLANK CHAPTER SIX ALTERNATIVES FOR IMPROVING AIRPORT ACCESS Once the nature of the current airport access situation is understood and future conditions have been forecasted and assessed, it is necessary to consider access improvements that will provide the desired existing and future level of service to passengers accessing the airport. Alternative strategies for improving airport access conditions are available. No single type of improvement is appropriate for every airport access situation and airport environment. Alternative approaches should be considered. This could include capital intensive improvements such as a new highway or rail transit link and operational improvements such as improved express bus service. In many cases there is not a single solution, but a combination, that comes closest to meeting the needs of a given airport. The appropriate solution is often defined by community and airport goals, environmental considerations, and fiscal constraints. Alternatives should be carefully evaluated for their effectiveness at a given airport and how well they satisfy the performance goals and evaluation criteria that have been established. This chapter of the guide reviews alternative types of airport access improvements, and specific examples and characteristics where available. Included are improvements related to: o Access Roads o Parking o Terminal Curbside o Rubber-tired and rail transit options o Intermodal facilities, and o Demand management techniques such as travel demand management strategies and the application of Intelligent Transportation System (ITS) technology. 6.1 ACCESS ROADS The discussion of access roads to airports is stratified into the following topic areas: off-airport, near-airport, and on- airport. Traffic and access road considerations vary, depending on proximity to the airport and the relative size and activity level of the airport. Improve vehicular access to airports can be achieved through physical and operational changes implemented on roads in the region that are far removed from the airport as well as on roads that are in close proximity to the airport, including those that provide direct access to the airport. In addition, improved traffic flow can be achieved from the improvements to circulation roads and other roads that are on airport property. Considerations Related to Access Roads Off Airport Major airports are special trip generators that attract a variety of person trips. Airports attract home-based work trips, home-based non-work trips, non-home based trips, truck trips and a variety of other trip types. From a regional perspective, a highway network should be established that provides safe and efficient access to airports and serves the variety of trips. All routes that serve the major airports and key links in the region's highway network should be included in the regional perspective. Adequate navigational information should be provided to motorists on highway guide signs in advance of and at key route choice decision points. For example, proper signing should be provided on all appropriate interstate highways, other freeways and expressways, and selected principal arterial highways to direct motorists to major airports. Transportation planners can use travel forecasting models to identify the shortest routes from all origin zones to the zone containing an airport. Plots of the paths produced by these regional transportation planning models can be used to identify routes where navigational information to airports should be provided. Click HERE for graphic. Figure 6.1 MUTCD General Information Symbol Sign Guidelines are provided in the Manual on Uniform Traffic Control Devices on the use of a general informational symbol sign which may be used to identify a route leading to an airport. This sign, which is shown in Figure 6.1, features white letters on a green background. With respect to guide signs that display the name of the airport and direction information, some states have developed and employed application criteria. As cited in a 1980 NCHRP Synthesis of Highway Practice, both Florida and South Carolina have criteria for providing supplemental signing on freeways for airports, as summarized in Table 6.1-1. As indicated in Table 6.1-1, Florida recommends that signs be placed on facilities within 10 miles of a major metropolitan airport with 40 or more flights per day. The Institute of Transportation Engineers (ITE) has developed guidelines for airport roadway signs entitled, Airport Roadway Guide Signs A Proposed Recommended Practice, which offers the following: Generally, there are one or two major feeder roads to an airport. All of the major roads which intersect these feeders within a radius of 10-25 miles from the airport should carry the airport message as an integral part of their highway destination signs, including overhead signs. Table 6.1-1 Guideline Criteria for Airport Signing Florida South Carolina Type of Area Number of Number of Regularly Regularly Scheduled Scheduled Flights Distance Movements Distance from (One-way from (one-way) Airport Departures) Airport per day (in miles) per day (in miles) Major Metropolitan >= 40 <= 10 >= 20 <= 8 Areas Urban Areas >= 30 <= 10 >= 10 <= 8 Rural Areas >= 20 <= 10 >= 10 <= 8 In addition, special logos for specific airports have been developed and integrated into guide signs on freeways. Figure 6.1-2 depicts a sign that shows a specialized airport logo, which is located on Interstate 95 northbound approximately 10 miles from BWI airport. Click HERE for graphic. Figure 6.1-2 Specialized Airport Logo ISTEA called for the development of a National Highway System (NHS) that would, among other things, provide improved access to airports and ports, which are the Nation's link to international commerce. According to the FHWA document entitled, "The National Highway System, The Backbone of America's Intermodal Transportation Network," most major airports have adequate access, but they are expected to face increasing problems with peak period congestion. The NHS will provide resources to improve existing access routes to tomorrow's airports. This will enable plans for airport expansion and the required ground access to be much more closely integrated. The proposed NHS, which was approved by Congress in November, 1995, included roads that served a total of 143 airports. Not to be overlooked when examining the regional context of airports are needs related to emergency vehicle access to and from airports. To ensure adequate emergency medical service response times, the highway segments that constitute the shortest routes between hospitals/major medical centers and the airport along with redundant routes should be identified and considered for improvements. In addition, the shortest routes from existing and planned local fire and rescue stations that support the airport should be identified and reviewed. Potential highway capacity bottlenecks for these vehicles should be identified and mitigated through geometric or operational changes. Geometric Design Alternatives Geometric design alternatives are related to construction and physical changes in a roadway's alignment, cross-section, intersections, or interchanges. Cross-section changes that increase highway capacity include the following: o Widening to provide additional travel lanes, o Construction of medians and median dividers, o Extension of left turn storage lanes, o Construction of additional right and/or left turn lanes at intersections, o Widening paved shoulders, and o Minor geometric improvements implemented at access points and intersections. Alignment changes include: o Straightening sharp horizontal curves o Lengthening short crest and sag vertical curves o Realigning skewed intersections to achieve 90 degree angles o Reducing grade differentials at at-grade intersections. Construction changes implemented at key interchanges and intersections in highway corridors that serve the airport can also improve airport accessability. Detailed information on geometric improvements is included in A Policy on Geometric Design of Highways and Streets. Traffic Operations Alternatives There are alternative traffic operations improvements that can be implemented to improve access to airports. In addition to improved highway signing, which was discussed earlier in this section, traffic operations improvement alternatives include: o Improvements in traffic signal operation on arterial roads that lead to airports. These include: - Changes in signal phasing and timing at individual intersections, - Implementation of signal synchronization or "optimized" coordinated signal timings, - Implementation of traffic responsive signal systems, and - the introduction of pro-active preventative traffic signal maintenance programs. o Improvements in traffic surveillance systems, incident detection and response systems, and traffic control systems for freeways. o Implementation of traffic management centers that coordinate incident management. o Implementation of improved traffic information dissemination systems. Considerations Related to Access Roads Near Airports Citing a 1966 NCHRP Report, the Institute of Transportation Engineers' Traffic and Transportation Planning Handbook indicates the following: "Although airports may be among the largest single-site travel generators in major metropolitan areas, they account for only a fraction (usually less than 2 %) of the total travel within those areas, so their measurable traffic impacts are usually limited to those parts of the highway network within a radius of a few miles. The localized impacts on roads providing direct airport access can be quite severe, especially where total airport traffic discharges into an already busy urban expressway as at Chicago's O'Hare or New York's La Guardia and Kennedy Airports." Consequently, far greater attention should be devoted to the examination and improvement of the capacity of roads in the immediate vicinity of airports, especially those that provide direct access to the airport. It should be noted that temporal vehicular traffic distributions vary among airports, depending on the number of flight arrivals and departures, the amount of support and cargo services provided at the airport, the amount of non-airport related employment within the airport property, and seasonal factors. Figure 6.1-3 presents the temporal distribution of total vehicular traffic entering a large international airport. Geometric Design Alternatives All of the improvements discussed for off airport roads apply equally to roads in the immediate vicinity of the airport. Improvements to at-grade intersections, grade-separated interchanges, and ramps that serve existing primary airport access roads can result in travel time savings to motorists bound for the airport. In some cases, burgeoning traffic demands through a critical at-grade intersection may warrant consideration of a grade-separated interchange. Additional discussion on warrants for upgrading to grade-separated interchanges can be found in A Policy on Geometric Design of Highways and Streets. Click HERE for graphic. Figure 6.1-3 Temporal Distribution of Total Traffic Entering a Major International Airport. Airport access can be greatly improved by the construction of new roadways, including "dedicated" roadways, that lead directly to the airport and spurs from freeways that are constructed in accordance with interstate design standards. Access highways to large airports should have full control of access with no crossings at grade. Figure 6.1-4 illustrates the proportion of different size airports that are directly served by controlled access facilities. As can be seen in Figure 6.1-4, most airports that serve more than 2.5 million annual originating passengers are served by fully controlled access facilities. Only 20% of the airports with 1 to 2.5 million annual originations are served by fully controlled facilities. Only one of the nineteen airports with less than a million originations draw controlled access. It may be desirable to establish exclusive express lanes such as the Dulles Airport Access Road, that lead directly to the airport within existing highway corridors that service the airport. Furthermore, the highway capacity of primary airport access roads should be sufficient to accommodate the anticipated and projected traffic demands for the specific airport. Click HERE for graphic. Figure 6.1-4 Primary airport roadway access facilities Click HERE for graphic. Figure 6.1-5 Airports With Multiple Access Facilities Some airports provide more than one major access roadway in order to provide sufficient capacity; however, this is usually limited to larger airports as displayed in figure 6.1-5 Traffic Operations Alternatives Improvement alternatives identified for off airport facilities are also applicable to roads in the immediate vicinity of the airport. Additional traffic operational improvements on roads in close proximity to the airport have been implemented to facilitate access to airports. Most notable is the application of Highway Advisory Radio (HAR). As far back as 1977, there were two HAR systems in operation at Houston Intercontinental Airport. The primary information that was broadcast was related to parking conditions. The Los Angeles International Airport has also had an HAR system in operation to assist motorists in direction finding since prior to 1980. Changeable message signs have also been used on roads outside of airport boundaries to present information to drivers about construction and temporary traffic and parking conditions at airports. Additional information on the use of changeable message signs can be found in other references., Considerations Related to On-Airport Roads (Excluding Terminal Curbside Areas) The topic of traffic operations at airport terminal curbsides will be addressed in section 6.3. This section deals with other roads and traffic operations considerations within the airport property. Vehicular traffic entering an airport is composed of different airport users, including the following: Passengers o Local Residents on Business Travel o Local Residents not on Business Travel o Non-local Residents on Business Travel o Non-local Residents not on Business Travel. Spectators, Visitors and Meeter Greeters Employment-related o Airport Employees o Airline Crews o Non-Airport Employees working at locations within the Airport Property o Customers of Airport and Other Services o Non-Airport Employees delivering goods and services It is important to recognize that motorists can be bound for a variety of destinations within the airport property. Many airports include on-airport hotels, retail stores within and outside the terminal, commercial offices and cargo/shipping service centers and terminals. There are also a wide variety of vehicle types that access an airport, including personal vehicles (e.g., automobiles, pick-up trucks, vans, motorcycles), commercial vehicles (e.g., taxicabs, limousines, shared ride vehicles, buses, jitneys, hotel courtesy buses and rental car facilities based off airport), and cargo vehicles (single-unit trucks, tractor-trailers). In addition, there are shuttle buses and other vehicles that operate entirely within the airport property. Airport Circulation Components of airport landside circulation include the following: Airport Roads Terminal curb areas o Curb frontage o Sidewalk platforms o Curbside Baggage Check-in o Terminal entranceways o Pedestrian Crossings and Walkways Public Parking Facilities o Short term areas o Long term areas o Parking area/structures lot entrances and exits o Parking area circulation roads/aisles Public Transportation and Rental Car Areas The layout and types of terminal concepts at an airport determine the integration of the components to form the airport circulation system. Several of the more typical airport circulation configurations are depicted in figure 6.1- 5. and described in table 6.1-2. Click HERE for graphic. Figure 6.1-6 Typical Airport Circulation Systems
Table 6.1-2 Description of Typical Airport Circulation Systems.
Type of Layout Description Means of Expansion Examples
Centralized complex consists of a single building or a contiguous series of buildings. All passenger-related vehicles normally pass through same series of roadways. Public parking and car rental facilities are centrally located. Terminal unit expansion along existing terminal area access road without loss of original ground access system concept. Chicago O'Hare
San Francisco Int'l, Los Angeles Int'l, Atlanta Hartsfield, Washington Nat'l Ft. Lauderdale Hollywood Int'l
Segmented Terminal building divided into originating and departing passengers or grouping of airlines on either side. Originating passengers use one set of terminal frontage roads and terminating passengers the other. Terminal unit extension with retention of the same ground access system. Orlando Int'l,
Jacksonville
Greater Cincinnati
Decentralized Airport access and terminal access roads funnel traffic to and from separate terminal facilities. Parking and car rental facilities are grouped on a terminal unit basis. Addition of terminal units around the terminal access road with separate terminal frontage roads. Kennedy Int'l,
Kansas City Int'l
Unitized Access from centrally located roadway. In some cases, may consist of a series of terminal buildings located in a linear fashion. Addition of terminal units between terminal area access roads. Dallas-Ft. Worth Int'l,
Houston Intercont'l
Airport roads have been classified as follows: o Primary airport access roads. o Terminal area access roads o Recirculation roads o Terminal frontage roads o Service roads: - General-use - Restricted-use Primary airport access roads include those roads that provide primary access to the airport from the regional transportation network. Terminal area access roads serve airport passengers, visitors, and employees and connect primary access roads with terminal buildings, air cargo, parking and service facilities. Recirculation roads provide road sections to link the ingress and egress lanes of the access road. In some cases, there are both terminal area recirculation roads and terminal frontage recirculation roads. Terminal frontage roads distribute vehicles directly to terminal buildings. If more than one terminal building exists, there may be more than one terminal frontage road. General-use service roads are used for the delivery of goods, services, air cargo, and flight kitchen supplies, among others. General-use service roads provide connections between the airport and terminal access roads and the non-passenger related land uses at the airport such as air cargo facilities, concessionaire service facilities, airport maintenance areas, and employee parking areas. Restricted-use service roads are limited to airport maintenance, fire and rescue, fuel, baggage, freight, and aircraft service vehicles. Sections of restricted-use service roads that provide access to aircraft operating and parking areas require control points for security reasons. The typical operating characteristics of airport roadways are described in table 6.3-3.
Table 6.3-3 Characteristics of Airport Roadways.
Characteristic Primary Airport Access Roads Terminal Area Access Roads Recirculation Roads Terminal Frontage Roads Service Roads
Desirable Hourly Lane Capacity
(veh/hr/lane)
Arterials: 700-800
Freeways: 1200-1600
900-1000 600 Inside lane: 0
Outside: 300
Additional thru lanes: 600
600-1200
Average Speeds
(mi/hr)
Arterials: 20- 25
Freeways: 40- 50
20-25 N/A 10-20 15-20
Desirable Demand Volume to Capacity Ratio Arterials: 0.80
Freeways: 0.60
0.60-0.70 N/A N/A N/A
Desirable Minimum Number of Lanes and Lane Width 2 lanes (12 ft) 2 lanes (12 ft) If 1 lane (20 ft)
2 or more lanes (12 ft)
4 lanes: Adjacent to curb (8 ft + 12 ft) Through lanes (12 ft + 12 ft) 2- lane,
2- way
(12 ft)
Principles for Design and Operation of Airport Roads Terminal area access roads should be sufficiently long to permit the smooth channeling of traffic into appropriate lanes for safe access to terminal curbsides, parking lots, and other public facilities. Ample separation should be provided at locations where drivers must make route choice decisions, to avoid driver confusion . Not more than two route choices should be required of a driver at any location. A minimum of four lanes adjacent to the terminal curb is recommended to avoid congestion caused by double parking. Four lanes are also recommended when the terminal arrivals and departures are on the same level. Service-related traffic and passenger-related traffic should be separated. At large airports with centralized airport layouts, originating passenger traffic and departing passenger traffic should also be separated. This can be accomplished through the vertical separation of terminal frontage roads. At airports where several terminal buildings exist, it is desirable to separate traffic for the various passenger terminal buildings, thereby reducing the traffic volumes on individual terminal frontage roads. If only one terminal frontage road exists, then all traffic must pass each terminal building, resulting in greater traffic flows and possible congestion on the terminal frontage road. Traffic circulation in front of the terminal should, normally, be one-way and counter-clockwise for convenience of right-side loading and unloading of vehicles. Adequate transition areas for lane additions and lane reductions should be provided where possible. Taper lengths should conform to the Manual on Uniform Traffic Control Devices (MUTCD). Recirculation of vehicles to the passenger terminal should be permitted. When several terminal buildings exist, it may be advisable to provide more than one terminal road. Traffic streams should be separated at an early stage with appropriate signing to avoid congestion and assure lower traffic volumes on each of the terminal frontage roads. At very large airports it is desirable to provide service road entrances and interchanges either before or shortly after entering the airport in order to relieve congestion on airport terminal access roads. (At low activity airports, the service and primary airport access roads may be concurrent.) The needs of the pedestrian should be considered in the design of pedestrian facilities within the airport. Generally, the pedestrian wishes to take the shortest route to a given destination that still provides an acceptable level of risk. Exposing pedestrians to numerous conflict points should be avoided. When designing for pedestrians an airport planner should: o Separate pedestrians and vehicular traffic, o Establish pedestrian/bicycle networks, o Consider special provisions for bicycles, o Maximize safety at pedestrian crossings through the provision of adequate sight distance, signing, and pavement markings. In general, pedestrian crossings should be at 90 degrees to vehicular traffic. Grade separation of pedestrians and vehicular traffic should be considered where the number of pedestrian-vehicle conflicts are expected to be very high. o Minimize the number of at-grade crossing points. Traffic signal control should be limited to only those locations where warrants are met and are justified in accordance with guidelines specified in the Manual on Uniform Traffic Control Devices. The design of the airport roadway system must also include adequate provision for the following: o Satellite Parking Areas - Access from the airport entrances to the satellite parking lots. - Access from the satellite parking lots to the terminal(s). - Access from the terminal(s) to the satellite parking lots. - Access from the satellite parking lots to the airport exits. o Access to and circulation around on-airport intermodal stations, including transit stations. o Rental Car Areas - Access from the airport entrances to the rental car return areas. - Access from the rental car return areas to the terminal(s). - Access from the terminal(s) to the rental car pick-up areas. - Access from the rental car pick-up areas to the airport exits. - Access from the rental car pick-up areas to the terminal(s). - Access from the terminal(s) to the rental car return areas. o Safety considerations for parking lot and parking structure access points (parking is covered in detail in section 6.2). o Taxicab and Public Transportation Staging and Parking Areas - Storage (staging) and dispatching of taxi cabs, and other commercial vehicles, - Access from the airport entrances to temporary storage areas, - Access from taxi temporary storage areas to terminal curbside. Given that a significant percentage of originating and departing passengers access the airport via taxi cabs and other commercial vehicles, the quality of traffic flow on airport roads is greatly affected by how taxis are managed, and how well roadways serve there needs. Roadway Design to Accommodate Airport Taxi Cabs In order to increase curbside operating efficiency, short term parking areas for buses, taxis, and limousines are often located away from the terminal curb front. These vehicles can be called to the curb in a demand-responsive mode and curb front dwell time considerably reduced. Provisions can be made for exclusive lanes or dedicated auxiliary curbs for these commercial vehicles. Parking space for 160 vehicles per acre is recommended. Table 6.3-4 presents the results of a 1986 survey of approximately 175 airport managers. As noted, most large and medium airports have holding areas for taxis. Overall, 68 percent of the airports that responded to the sample had holding areas. Geometric Design Alternatives In general, changes to roadway geometry are often implemented to increase highway capacity, improve traffic flow and enhance highway safety. There are a large number of geometric improvement alternatives that can be considered for roadways within an individual airport. Applicability of these Table 6.3-4 Airport Manager Survey Results Related to Taxi Holding Areas. Holding Areas Gated Holding AIRPORTS for Taxis Areas for Taxis Large Airports (28) 100% 23% Medium Airports (34) 94% 35% Small Airports (110) 52% 13% All Airports (172) 68% 22% alternatives is greatly affected by the physical conditions that already exist at the airport. Physical constraints may preclude certain construction alternatives. Institutional barriers and limitations will also influence the range of alternatives. Potential geometric improvements are identified below: Roadway Network o Construct separate service roads for trucks and service vehicles, o Construct additional through lanes on the major airport and terminal area access roads, o Construct or widen paved shoulders, o Upgrade airport and terminal area access roads to freeways with full control of access, o Improve roadway connections between the terminal(s) and the rental car areas, o Construct separated roadways to allow commercial vehicles to travel directly to the arrivals curbside, and o Construct or widen service roads that provide access to and from satellite parking areas. Interchanges o Lengthen merge areas. o Improve diverge areas at key route choice decision points related to the terminal(s) and parking areas. o Lengthen weaving areas and/or construct additional auxiliary lanes. o Improve sight distance and other ramp geometrics. At-grade Intersections o Provide separate right-turn and left-turn lanes at at- grade intersections, o Provide channelization and turning roadways at intersections where appropriate, o Install traffic signal control when warranted and justified, o Implement other geometric design improvements, (e.g., increase intersection radii), and o Construct grade-separated interchange to replace a service drive and airport access road intersection. Driveways and Other Access Points o Increase width of driveways to allow for passing of stalled vehicles, o Construct deceleration and, if appropriate, acceleration lanes for entrances to the major roads, o Consolidate driveways and access points that are in close proximity, o Apply access management principles and design treatments, o Separate basic conflict points, o Limit or restrict (by physical means) access onto the airport and terminal access roads, and o For entrances to parking areas, increase the capacity to store vehicles waiting to enter. Geometric design alternatives for terminal curbside areas are discussed in section 6.3. Traffic Operations Alternatives Improvements in signing can enhance safety and sometimes improve traffic flow through airports. Wayfinding is a critical issue for airports, especially when one considers the information needs of unfamiliar drivers on a roadway system that serves numerous destinations. Navigational information, static and dynamic displays, directional and identification signs are all key components of an airports highway information system. Clearly visible signs should be positioned on roads and in terminal curb areas well in advance of desired destinations to permit drivers to detect, respond, decide on appropriate driver control actions, and then execute them in a safe and efficient manner. Signs should be properly lighted for night use. Sign legends should be easily detectable and readable within the available viewing distances. Messages should be concise, command the attention and respect of drivers, and be easily understood. In addition, signs should be clearly visible by approaching motorists during daylight and nighttime ambient conditions. Color coding for unit terminals, airlines, parking facilities, etc. is recommended, particularly for complex terminal areas. Airport Roadway Guide Signs, A Proposed Recommended Practice of the Institute of Transportation Engineers can serve as a valuable resource. This document recommends the use of symbolic signs as shown in figure 6.1-7 for airports with frequent foreign visitors. As noted in the ITE document, it is not intended that the standardization of airport signing terminology conflict with the MUTCD, but rather that it supplement it. A typical sign plan for a multi-terminal airport is shown in figure 6.1-8. General guidelines for signing the airport roadway system are shown as a sidebar. Click HERE for graphic. Figure 6.1-7 Highway Signs for Airports with Frequent Foreign Visitors Click HERE for graphic. Figure 6.1-8 Typical Sign Plan for a Multi-terminal Airport Because land in the immediate terminal area is often at a premium, some rental car agencies have begun to base vehicles at remote locations and use courtesy vans to shuttle customers to and from the terminal curbside and remote locations. A rule of thumb is that approximately 750 originating passengers are accommodated per rental car ready stall. When they are in close proximity to the terminal curbside, consideration should be given to relocating rental car pick-up and return areas to remote areas that are removed from the terminal(s). Other operational improvement alternatives that can be considered for the terminal curbside area include the following: o Improve delineation, pavement markings, pavement markers and channelization, o Change the operation of the terminal access and frontage roads to one-way and counter-clockwise, and o Implement a signing system that provides drivers with reasonably accurate real-time data on parking availability (e.g., short-term lot full, use satellite lot). Transportation Enhancement Alternatives Since the passage of the Intermodal Surface Transportation Efficiency Act (ISTEA) improvement alternatives that do not improve roadway capacity have been referred to as transportation enhancements. For airports, typical enhancements include the following: ======================================== Recommended Sequence for Signing on Airport Roadways 1. Erect airport identification signs that clearly indicate that the patron is on the airport grounds. For larger airports, indicate the distance to the terminal area so he is comfortable in passing ensuing exits to ancillary destinations. 2. Sign off all traffic not destined to the terminal but headed to other locations such as hangars, industrial areas, air cargo, airport services and deliveries, administration, hotel, air mail freight, and service roads. 3. Sign off rental cars if there is remote drop-off. 4. If there is a remote lot, provide a billboard sign in a simplified form indicating the various types of parking facilities at the airport and their relative rates. 5. Sign off the remote lot. 6. Sign the terminal(s). 7. Sign the terminal-parking split. 8. Sign the arrivals-departure split. 9. Sign from the terminal to parking and exit. ======================================== o Provide covered walkways from public parking lots to entrances of terminal buildings, o Improve markings and lighting of pedestrian routes, o Install or improve shelters for shuttle bus stops, o Improve visibility of signs and markers denoting shuttle stops, o Install secured bicycle racks for storage of bicycles used by airport passengers, employees, and visitors, and o Improve pedestrian and bicycle trails and walkways, especially those that connect intermodal terminals. Management of Traffic During Construction The need to maintain vehicular traffic flow and accommodate pedestrian traffic should not be overlooked when airport roadway physical improvements are implemented. While improved traffic flow may be the end result after the construction is completed and the geometric and traffic operational changes have been implemented, adverse effects during construction can be staggering. It is recommended that staging plans and traffic maintenance plans be developed, reviewed and approved prior to the start of any construction that would alter the capacity of airport roadways or reduce curbside capacity. Construction work zone plans should be in conformance with the guidelines and principles presented in the latest revisions for part VI of the Manual on Uniform Traffic Control Devices. Desirably, two-lanes should be provided during construction on the approach to the enplaning curbside. Mitigating measures should be considered to provide sufficient curbside capacity during construction, especially if construction must take place during peak seasonal travel periods. In general, the performance characteristics of construction vehicles are much lower than the performance characteristics of other vehicles. Consequently, every effort should be made to segregate construction traffic from other airport-related traffic, especially on critical terminal area access roads, recirculation roads, and terminal frontage roads with limited highway capacity. 6.2 Parking Alternatives With the increases in air traffic volumes and the high reliance on the automobile as the primary mode of ground transportation to the airport, the demand for more parking capacity at most U.S. airports is growing. Studies of existing parking conditions and projected future parking demand, like those described in Chapter 5, can identify the need to improve existing and/or future parking facilities at an airport. Since the automobile is the primary access mode to most airports, a sufficient supply and the proper allocation of parking are important to convenient airport access. If the analysis of current or projected conditions identify these parking problems, alternatives can be developed to alleviate them. Generally speaking, options for improving airport parking conditions include the following: o Space reallocation to match parking demand, o Modifications to parking operations or rates, o Redesign and/or construction of facilities to improve capacity. Reallocation of spaces Airport parking can be allocated for different users (e.g., employees, passengers, rental cars), different parking durations (e.g. long term, short term), or different levels of service (e.g., self-park, valet). Sometimes an airport will have enough total spaces, but too much is allocated to one user group and not enough to the other. In these situations it may be necessary to reallocate parking from one use to another. Examples of space reallocation include moving employee lots to provide more public parking or exchanging long-term areas to create more short-term and intermediate facilities. Table 6.2-1 identifies examples of different types of parking space reallocation that can be accomplished at airports, examples of airports where it has been accomplished and the reasons for reallocating the spaces.
Table 6.2.-1 Reallocation of Spaces
Type of Reallocation Description Reason Examples
Moving employee lots to create more public parking. Conversion of employee lots to long- term/remote parking. Demand/occupancy studies verify need for more long-term public parking. Employees will more readily accept shuttle service. To Be Supplied
Exchanging long term parking for short/intermediate term spaces. Changing the designation of already functional parking areas. In small airports, it could involve movement of barriers. Periodic studies reveal that the short- term/intermediate facilities are consistently operating beyond capacity, whereas the long-term facilities are under utilized. Birmingham, AL, Santa Ana, CA, Manchester, NH, Huntsville, AL, Charlotte, NC, Jacksonville, FL, Las Vegas, NV, Portland, OR, Salt Lake City, UT, Newark, NJ
Introducing, increasing or reducing valet parking Attendant picks up, parks and delivers patron’s vehicle at or near patron’s destination (i.e., the terminal). Due to the time-saved and convenience, valet parking is being introduced or reinstituted at numerous airports. Business people, in particular, prefer and are willing to pay for the convenience and level of service. Airport & Spaces
Anchorage, AL 480
Baltimore
/Washington Int'l 958
Burbank, CA 500
Dayton, OH 200
Detroit Metro 150
Minneapolis/St. Paul 439
Washington Dulles 327
Moving rental companies/vehicles to create more public parking Return car area (office), service area, and ready car area moved off airport. At very least, functional support operations can be moved. Patron shuttles are provided by the companies To gain more short-term or long-term parking. To Be Supplied
Methods Of Operation Public parking facilities at airports can be operated using a variety of methods, each of which has its advantages and disadvantages. The four methods of operating airport parking are described in Table 6.2-2 and include: o Management contract o Concession agreement o Self-operation o Combination Table 6.2-3 summarizes the method used to operate airport parking at 110 airports that responded to an American Association of Airport Executives (AAAE) Survey. This table illustrates that the concession agreement, while still in vogue at the small airports, is very seldom utilized at medium and large airports. During 1993-1994, 48 percent of the airports that Table 6.2-3 Methods of Operations Used by Airport METHOD OF NUMBER OF AIRPORTS BY SIZE OPERATION Large Medium Small Total Management Contract 14 20 19 53 Concession Agreement 2 1 26 29 Self-Operation 6 7 15 28 Totals 22 28 60 110 responded to the AAAE Survey operated their public parking facilities through a management contract and 25 percent assumed responsibility for operating their own facilities. Further proof of the shift away from the traditional lease or concession agreement to either a management contract or self- operation is demonstrated by another survey. Of the 113 airports that responded to the Airports Association Council International- North America (AACI-NA) 1991 Airport Parking Systems Survey, 47 (42 percent)operated with a management contract, 28 (25 percent) operated their own parking facilities, and 36 (33 percent) operated under the once almost exclusive concession agreement. A primary reason for this trend is that approximately ten percent of the gross parking revenues go to the lessee or concessionaire, and as the revenues increase airport operators would rather keep this significant airport revenue. As an example, the gross parking revenues at San Francisco International have increased from $4.0 million in 1971 to $34.5 million in 1993. Revenues from parking at three other airports operating their own parking facilities in 1993 were $44,371,000 at Dallas/Fort Worth; $40,149,544 at Chicago O Hare; and $36,915,158 at Boston Logan. Another important reason is that the monies are available for immediate use by the airport rather than having to wait for up to sixty days for a payment(s) by the concessionaire or lessee.
Table 6.2-2 Alternative Approaches for Operating Airport Parking
Method Description Advantages Disadvantages Examples
(1993 Dollars)
Management Contract - Airport contracts with professional parking company to operate facilities for management fee plus reimbursement of approved operating expenses. Operator provides all personnel, stipulated services, and collects all revenues which are deposited to an airport bank account. Approximate cost $50,000/year. - Places full operational responsibilities with parking company
- Operator’s primary concern is not financial but providing services that airport stipulates.
- Operating emphasis can be placed on revenue control and labor supervision.
- Generally easier to terminate a management contract than to break a lease agreement.
- May not be incentives for managing agent to increase gross revenues or control the operating expenses.
- Airport is responsible for payment of operating costs, but has little direct control over expenses.
- Phoenix Sky Harbor Airport paid $41,675 management fee.
- Nashville International has 5 year contract; fee ranging from $44,624 to $60,624/ year including bonus for quality service (i.e., number of complaints).
- KCI pays $50,000/year for personnel only, airport pays all additional operating expenses.
Concession Agreement - Airport leases parking system to outside entity/operator, for minimum guarantee plus percentage(s) of gross or net revenues at escalating levels. Could also be leased for percentage of net operating income. - Operator (lessee) assumes all monetary risks expenses.
- attractive if airport seeking to minimize operation involvement (e.g., small hubs) and maximize revenues.
- Concessionaire has the most incentive to operate efficiently.
- Emphasis on maximizing profits, may de-emphasize customer service
- Airport exerts least control over parking operation.
- 10% of gross parking income goes directly to concessionaire.
- Airport must wait 30-60 days for payments.
- Cincinnati-Northern Kentucky International receives 87.4% of gross receipts.
- Dayton (OH) International receives 91.5%
- Louisville- Standford Field receives 90.9%
- BWI receives 90% of receipts after shuttle bus costs are deducted.
Self-Operation - Airport assumes total responsibility for all operating functions, (e.g., day-to-day supervision, staffing including recruiting and training, revenue collection/ auditing, maintenance, insurance, taxes, payroll, etc.). Airport can operate parking services with its own employees and as an extension of its existing services (e.g., Utilities, security, maintenance, accounting, administration, etc.). - Substantial management fee or percentage of gross revenues does not have to be paid to a parking company.
- Airport retains immediate use of its own monies. Airport has most day-to-day control over the parking service.
- Airport staff must be educated on mechanics of a large and complex parking operation.
- Airport management must assemble and supervise sizeable work force including money- handling.
- The four airports with the highest annual gross parking revenues: Dallas/Fort Worth ($44,371,000); Chicago O’Hare ($40,149,544); and Boston Logan ($36,915,158); all operate their own parking facilities.
Combination - Can involve any combination of above three. For example, many provisions, terms and conditions formerly only included in management contracts are now being embodied into concession agreements (e.g., deposit of the revenues into the airport’s or trustee’s bank account on the next business day, and specifying staffing of the lanes. - Combination of above. - Combination of above. - Charlotte/Douglas (NC) International operates parking, but contractor provides personnel.
- Madison (WI) airport operates parking except remote facilities which is outside company operate under management contract.
- LAX and Cleveland Hopkins employ operators under a hybrid concession/ management contract.
The ACI-NA survey identified acceptable methods of payment for public parking at 57 airports. Only four of those airports have machine cash collection capabilities (e.g., pay-on-foot stations in the terminal) and only two accept debit cards, innovations that will certainly be used more frequently as Intelligent Transportation Systems (ITS) improve. A number of airports have machine or automatic read capability (i.e., a machine reads the ticket and calculates the fee). Many of these fee collection computers are in turn linked to a host computer for space information and revenue reporting. Some airports include an on-line license plate inventory system to automatically calculate parking fee if a patron loses a ticket. Automated parking operations should increase as ITS systems improve. The ACI-NA survey also included costs for operating public parking facilities at 60 airports. This data is summarized by airport size in Table 6.2-4. The yearly average for all size airports was approximately $1.6 million or $300 per space. The size of the airport and whether the parking is structured or surface are among the factors that affect the operating expenses. These data suggest that the cost of operating public parking facilities at airports with over 2.5 million originations can be very high, ranging from $152 to $1341 per parking space. Operating expenses decrease at smaller airports.
Table 6.2-4 Cost of Operating Airport Parking Facilities
Originating Passengers
(millions)
Number 1990 Operating Expenses
(dollars)
1990 Operating Expenses
(dollars per car)
Low High Median Low High Median
<0.5 14 58,000 4,145,000 206,671 56 728 169
0.5 -1.0 9 83,477 1,381,053 386,852 26 462 196
1.0 - 2.5 15 99,375 2,531,988 923,000 12 803 238
2.5 - 5.0 10 1,211,720 7,312,836 2,687,603 152 785 423
>5.0 12 1,400,000 9,289,701 2,218,535 125 1,341 302
Parking Rates and Pricing According to the ACI-NA survey maximum daily rates average $15 at large airports, just over $12 at medium airports, and just under $7 at smaller airports. The highest daily maximums are $49 at Chicago Midway and $48 at Newark International. The effect of parking charges as a means of altering the use of parking facilities is discussed in section 6.5 on transportation demand management. Alternative Types of Parking Facilities After the capacity limitations of on-airport parking have been reached, the storage of automobiles at metropolitan airports can lead to many problems. Those seeking a parking place are forced to recirculate, or double park along terminal frontage, or even park along the side of remote airport roads. Recirculation reduces roadway capacity, results in passenger delays, and decreases levels of service. Airport operators must find alternatives to new on-airport surface parking to satisfy parking demand. Structured Parking People like to park as close to their destination as possible. Likewise, most travelers driving to the airport prefer to park close to the terminal. Unexpected difficulties trying to find a parking space or an unplanned shuttle trip from a distant location raises the anxiety level of most travelers. Therefore, constructing a multilevel parking structure is a feasible solution to the ever increasing demand for airport parking. These multilevel facilities should be constructed as close as possible to the passenger terminals and should accommodate both short- and long-term parking. Parking garages can enable airports to raise service level standards by saving passengers and others considerable time, reducing walking distances, and affording protection from the weather (especially if an enclosed pedestrian bridge or walkway is provided). A multilevel parking structure can also enable airports to conserve valuable land and park many more vehicles within a given area. Construction of the tiered parking facilities should be preceded by a feasibility study to document such factors as the parking demand, size of the structure, site selection, ingress and egress, construction costs, net operating income and debt service coverage. Off-Airport Facilities Off-airport parking offers one solution to the need for additional airport parking facilities, but usually with varying results. Drivers hesitate to use off-airport parking in the hopes of obtaining closer-in spaces. Off-airport parking is often thought of as a spill-over resulting from insufficient on-airport capacity. If they cannot find on- airport parking, drivers return to an off-airport facility and in the process utilize both inbound and outbound terminal roadway capacity. Among the advantages of off-airport parking are reduced vehicle trips to the airport, reduced on-airport parking demand, and possible improved air quality. Apparent disadvantages are loss of airport parking revenues and inconvenience to airport users. Long-term public parking and employee parking with shuttle transportation are the most suitable types of off-airport parking. Technical studies should be made of proposed off-airport parking facilities to determine such factors as demand characteristics, transportation shuttle needs, and financing requirements for land, construction, and operations. Changeable message signs, Highway Advisory Radio and other traveler information systems, discussed in section 6.7, can be used to encourage passengers to enter off airport parking before entering the airport. Remote Employee Parking Employees and other non-passengers usually are permitted to park close to their work areas or destinations, unless these areas are located near the terminal buildings. However, if space for parking cannot be located near the work location, remote parking facilities with shuttle service to the work areas has to be provided. Remote off-airport parking for employees may be necessary if on-airport capacity is not available. It has been established that employees will more readily accept remote parking than airport passengers for the following reasons: o Uncertainty of shuttle bus schedules is less critical to employees. o Employees are not frustrated by the luggage handling from automobile to shuttle bus to terminal, as well as the anxiety of making their flight. 6.3 Curbside Capacity Improvements One of the most valuable, highly utilized and congested components of an airport access system is terminal curbside. This area provides the most convenient location for passengers to transfer between an airport terminal building and ground access. It is used by automobiles, busses, taxis, limousines, courtesy vehicles and other rubber-tired modes to pick up and discharge passengers that originate or terminate their air trip at the airport. Congestion at terminal curbsides can be reduced by better managing the use of available curb length or by modifying the physical layout of curbside facilities (e.g., providing a longer curbside). Terminal curb analysis and the identification of alternative improvements must be performed with an understanding of the difference between the behavior patterns and needs of enplaning and deplaning passengers. The arrival time of passengers originating their trip at an airport will be spread over a significant period of time prior to a flight s departure. The arrival time of these passengers will depend on the activities that they need to perform at the airport (e.g., ticketing, baggage check, check-in), the type of flight they are taking (e.g., international or domestic), the purpose of the trip, the mode that they used to get to the airport and personal preferences. The ground access vehicle used by enplaning passengers whether it is low occupancy (e.g., private auto, taxicab) or high occupancy (e.g, express bus) will normally only remain at the curbside while the passengers disembark. The arrival times at the terminal curbside of passengers who terminate their trip at an airport are more peaked, because an entire flight deplanes and passengers want to leave the airport as soon as possible. Flight arrival times, the time required to deplane, the time required to retrieve baggage, and the time it takes to reach the curbside from the airplane are not totally predictable. Therefore, drivers of vehicles picking up passengers at the terminal curb are not able to predict the exact time that a deplaning passenger will reach the terminal curbside. Due to these factors, vehicles picking up terminating passengers tend to wait at the curbside, if they can, for longer periods of time and passengers tend to get to the curbside at the same time, thus deplaning passenger operations are generally more demanding of curbside resources than enplaning operations. Therefore, alternatives to increase curbside capacity and reduce curbside congestion usually are driven by the needs of deplaning passengers. Curbside Operations The major characteristics influencing the organization and management of terminal building curbsides are: o Number and type of ground transportation access modes (i.e., the number of private vehicles, taxicabs, busses, courtesy vehicles, vans, and limousines). The number of private vehicles using a curbside may vary if convenient, short-term parking is available (drivers may choose to park rather than use the curbside). o Curbside Dwell Time (i.e., the length of time vehicles remain at the curbside). Dwell times vary depending on whether drivers are prohibited from remaining at the curbside unless passengers are actively boarding or alighting a vehicle. Dwell times for buses, vans, and limousines are influenced by the number of passengers and bags being picked up or dropped off, and by the time required for vehicle maneuvering. Because of the greater number of passengers and baggage per vehicle, buses, limousines, and vans remain at the curbsides for a longer period of time. Each type of ground transportation access mode has a different circulation pattern and distinct operational need at curbsides. These patterns and needs should be considered when evaluating possible curbside management measures. Because the primary objective of all airport operations are to provide a high level of convenience and maintain safety for passengers and vehicles, minimizing the conflict between the two and ensuring a level of safety for pedestrians should also be considered. The following paragraphs describe the key curbside operational characteristics of each of the primary access modes. Private Vehicle Operations Drivers picking up deplaning passengers often arrive early and remain longer at the curbside. Private vehicle drivers usually attempt to stop as near as possible to the doorway serving their airline. Drivers can be encouraged to wait for deplaning passengers in the short-term parking areas, if drivers are aware that the spaces are available. Taxicab Operations Deplaning passengers typically arrive at the curbside in large groups -- reflecting aircraft arrivals. At larger airports that have taxicab dispatchers, the dispatchers learn through experience which flights generate a need for many taxicabs. In order to respond to these surges in deplaning passengers, groups of taxicabs are dispatched from the taxicab pool to the terminal curbside to wait for customers, thus minimizing customer waiting time. (Taxicab drivers should also be prohibited from leaving their vehicles unattended at the curbsides.) Curbside space for the operation of taxicabs is allocated for (1) taxicab stands large enough to accommodate many taxicabs at one time, (2) clearly designated passenger waiting areas (to enable taxicab dispatchers to estimate the number of taxicabs required), and (3) storing the queue of newly arrived vehicles waiting to enter the taxicab stand. Curbside space not appropriate for use by other services (e.g., space not located near terminal doors, space on a roadway curve) can be used to store taxicab queues, or separate taxicab staging areas can be provided away from the terminal building. Scheduled Services Scheduled services often have many buses and vans arriving at (or departing from) the same curbside area simultaneously. Adequate curbside space must be reserved to accommodate these nonuniform arrival patterns and to prevent the backup of buses waiting to access the curbside. To allow for proper operations, vertical clearances of at least 13 feet should be provided for intercity buses and 11 feet for other full-size buses. Some airports provide holding lots for commercial vehicles that allow drivers and vehicles to wait between runs. Nonscheduled Limousine and Charter Bus Operations Limousine services include shared-ride services (vans or sedans) and private services (prearranged chauffeured or luxury limousines). Luxury limousine drivers typically meet their customers at the gate, while charter bus operators that serve larger passenger groups often provide a host or greeter to assemble the group (and their baggage) before the bus arrives. Shared-ride services operate more like taxicabs, where the driver, a dispatcher or starter assembles a passenger group. At some airports drivers compete to solicit the same passenger. At other airports, some shared-ride operators have kiosks or ticket counters within the baggage claim area that they use to form passenger groups. To improve curbside operations, drivers of private limousines or charter buses should be prohibited from leaving the limousine hold area (a remote waiting area) until their customers flight has arrived. Drivers of all limousines and charter buses should be required to remain with their vehicle at the curbsides, and should not be allowed to enter the terminal to greet arriving customers. Thus, the curbside areas assigned to limousines should be positioned so that drivers and customers can find one another. Courtesy Vehicle Operations Providers of courtesy vehicle services, including hotels, on- and off-airport rental car agencies and the off-airport parking lots, use a variety of vehicle sizes, including full and mid-size buses. The vehicle drivers may attempt to respond to hailing by customers, even if they stop in areas reserved for other services or double-park. Therefore, it is essential to allocate curbside space for passengers waiting for courtesy vehicles. Shelters are useful at these locations and often contain courtesy phones to supplement those found in the baggage claim area. Curbside Management Measures Better management of terminal curbside is an effective approach to improving curbside operations. Most measures require little capital investment and can be implemented in less than three years, many in less than a year. Improved management of existing terminal curb space should usually be evaluated as a means of solving a problem before construction of additional curb space is considered. Management of the terminal curbsides should be (1) flexible enough to respond to changes, (2) capable of accommodating the operational requirements of each type of vehicle and the unique characteristics of the airport, and (3) integrated with other ground transportation management measures. Curbside management needs to be flexible to respond to (and, if possible, anticipate) changing requirements and operating patterns, including changes in: o The number of vehicles, passengers, and type of services using the curbside (changes in parking availability, mode choice). o Airline passenger volumes (hourly, daily, and seasonal peaking). o Airline operations (the entry or departure of airline companies, promotional fares, delayed flights). Actions that influence the operation of one component of the airport s ground transportation system (the curbside areas, access and circulation roadways, parking facilities, and interterminal circulation buses) can affect other components of the system. For example, ensuring the availability of short-term parking spaces can improve curbside operations. Objectives of Curbside Management Curbside management measures should be considered in the context of the ways in which they affect the following general objectives for curbside operations and control: o Facilitate the efficient movement of passengers and vehicles to and from the curbside areas (i.e., minimize dwell times). o Provide a safe environment for pedestrians and vehicles. o Provide for the operational needs of the various ground transportation modes, and minimize the conflicts between these modes (e.g, private vehicles parking in bus stops). o Minimize congestion of curbsides and adjoining roadways. o Clearly identify, to passengers and drivers, the curbside designations for each ground transportation access mode. o Ensure that passengers arriving at the curbside are aware of the available choices of ground transportation options. Curbside management can improve the operations, efficiency, and passenger service level, but it can not significantly affect the modes of transportation that passengers choose. This is because curbside management measures would have limited influence on the decisions of passengers who have selected their travel mode before reaching the curbside (e.g., those passengers who (1) have made prior reservations for a rental car or a limousine, (2) expect to be picked up in a private vehicle, or (3) left their vehicle parked at the airport). In addition, curbside operations do not affect the key measures influencing passenger travel mode choice decisions -- the reliability, convenience, availability, and comfort of the various ground transportation operations. There are two basic categories of curbside management measures: (1) curbside space allocation, and (2) curbside enforcement and traffic control. Table 6.3-1 identifies measures that improve the utilization of terminal curbside. These measures allocate curb space to the most appropriate users, reduce the number of vehicles at the curb, improve operations at the curb and facilitate enforcement. Table 6.3-1 describes seven measures, their benefits, some locations where they are used, and how long it should take to implement each measure. Curbside Enforcement and Traffic Control Curbside enforcement procedures can be established to ensure the proper operation of curbside areas and to respond to unusual conditions (e.g., overflow situations during holiday periods). Curbside enforcement can be accomplished by (1) police, (2) Officers employed by the police, (3) ground transportation supervisors and agents, and (4) civilian attendants and ticket writers. Enforcement staff should have the authority to issue legally binding tickets. Enplaning and deplaning curbsides are often separated. The degree of enforcement required on deplaning curbsides is greater than on enplaning curbsides because of differences in driver behavior. Drivers dropping off passengers will typically drive away as soon as the passenger enters the terminal. Thus, on the enplaning curbside, some enforcement is required to discourage double-parking, but less action by enforcement staff is required to discourage unattended vehicles. Conversely, drivers picking up passengers prefer to wait at the curbside (even if they are double-parked) until the passenger arrives. These drivers will remain at the curbside unless there is active enforcement to discourage them from doing so (e.g., prohibiting waiting at the curbside unless a vehicle is in the process of picking up passengers). Similarly, active enforcement is needed on the deplaning curbside to ensure that commercial vehicles are not left unattended. Double-parked vehicles interrupt the flow of traffic and restrict the maneuvering of high-occupancy vehicles into and out of the curbside area. Table 6.3-2 provides similar information to Table 6.3-1 for improving curbside enforcement and traffic control. Most curbside enforcement and traffic control measures can be implemented in less than a year. These measures in conjunction with measures that improve the utilization of curb space will allow an airport operator to maximize the benefits derived from existing terminal curb space.
Table 6.3-1 Curbside Space Allocation Measures
MEASURE DESCRIPTION BENEFITS LOCATIONS
USED
YEARS TO IMPLEMENT
Develop rationale for curbside space allocation.
Multi passenger and private vehicles are allocated space in accordance with objectives. Must recognize/passenger safety, physical constraints, different operational requirements, unique characteristics of airport. Provides framework for allocating curbside based on unique needs of an airport. Boston Logan < 1
Separate private and commercial vehicles Passengers and private vehicles recognize that pickups and dropoffs are prohibited where Multi passenger vehicles are assigned a specific curbside area. With physical separation, curbside enforcement is more effective and commercial vehicle operations are improved. Separation ensures a level of safety for pedestrians and vehicles. Dulles International
Washington National
Minneapolis-St. Paul
Portland, OR
1-3
Relocate activities Relocating vehicles, which do not have immediate need at curbside, to other locations. Reduces number of vehicles waiting at curbside TBS <1
Provide clear signage and curbside delineation Regulatory signs are needed to indicate traffic rules and to clearly define curbside areas allocated for each type of vehicle. Curbside management and enforcement can be assisted by traffic signs that are easily recognized and understood by motorists and pedestrians. TBS 1-3
Install flight information displays Video monitors displaying flight information can be installed at deplaning curbsides. Will indicate actual arrival time and status of inbound flights. MASSPORT has installed displays at Terminal C and the limousine hold area. 1-3
Provide alternative passenger pickup areas for private vehicles. Alternative boarding areas could be provided and could be linked to the terminal buildings via a people- mover system. Relieve curbside demand at central curbside area. Newark
Seattle- Tacoma
Portland
1-3+
Provide angled pickup spaces for buses and shuttle vehicles. Angled curbside spaces can be provided on roadways with adequate widths rather than having vehicles stop along curbside in a bumper-to- bumper alignment. Allow more buses and vans to stop, reducing passenger walking distances; aid enforcement and discourage double parking; reduce maneuvering time for large vehicles. Hartsfield Atlanta
Newark
Las Vegas
Orlando
Portland
Tampa
>3
Table 6.3-2 Curbside Enforcement and Traffic Control Measures
MEASURE DESCRIPTION BENEFITS
Enforce "no parking" and "no-stopping" prohibitions. No parking and no stopping regulations to prohibit excessive dwell time, unattended vehicles, private vehicles stopping in reserved areas and double parking. Reduce amount of stopped curbside traffic to allow for better traffic circulation.
Develop communication between enforcement staff and management. Required to ensure effective communication between airport management, enforcement staff, taxicab and limo dispatchers and commercial ground transportation operators. Effective communication allows individuals to discuss opportunities for improving curbside management.
Use taxicab pools and limousine hold area to restrict flow of curbside traffic. If terminal at which their passengers are arriving is busy, vehicles can be retained in hold area until curbside space is available. Alleviate amount of backup and congestion and improve curbside operations.
Establish procedures and regulations for commercial vehicles. Operators and drivers of all vehicles are required to comply with airport’s rules and regulations. Ensure proper operation of curbside areas.
Station tow trucks at curbsides. Presence of uniformed police or civilian enforcement along curbside areas will remind drivers to obey curbside regulations. Have tow trucks drive along curbsides during peak hours. Encourages drivers to obey posted regulations prohibiting unattended or illegally parked vehicles.
Curbside Construction Terminal curbside problems may be so severe that they cannot be solved by better management and enforcement alone. It may be necessary to provide additional terminal curb space to accommodate access needs. Additional curb space can be provided in several ways, some of which are only appropriate when implemented with the construction of a new terminal facility or parking garage or reconstruction of existing facilities. Additional curbs space can be provided through: o Horizontal Curbside Separation o Vertical Curbside Separation o Supplemental Curbside Areas An analysis of the terminal design of over a hundred American airports of different sizes was performed to determine a relationship between curbside configuration and passenger originations. The results of this analysis is shown in Figure 6.3-1. This analysis found that most American airports with less than a million originations per year have single level terminals and as originations increase the proportion of airports with multiple level terminals and roadways increase. Click HERE for graphic. Figure 6.3-1 Airport Terminal Designs Over 95 percent of the airports with less than a million originating passengers a year were providing curb space using a single level terminal building. Almost 40% of the airports with 1 to 2 « million originations have single level terminals. Only 25 percent of the airports with 2 « to 5 million originations and less than 5% of the airports with over 5 million originations have single level terminals. It was also noted from this analysis that 40% of the airports with less than 500,000 originations per year provide multiple curbsides through horizontal separation and supplemental curbside areas. This increases to over 60% of the airports with more than 5 million originations. Some airports, such as Boston Logan airport, have multiple curbside and terminal configurations that are provided at different terminals. This section provides brief descriptions of alternatives for providing terminal curb space at airports. Examples of the terminal and curbside configurations used by different American airports are also provided. Horizontal Curbside Separation When increasing demands warrant and where roadway width and the absence of physical obstructions (e.g., parking garages) permit, the terminal curbside roadway can be widened to provide a second (or even third) parallel curbside with a raised center island for passenger pickup or drop-off. An alternative to the center-island curbside is the pull- through configuration that is illustrated in Figure 6.3-2. This configuration, which is used at Lambert-St. Louis International Airport on the upper-level departures roadway, provides pull- through passenger drop-off spaces. The use of pull-through spaces provides for more parking spaces per linear foot of terminal building frontage as compared with parallel parking spaces, but it requires a minimum roadway width equivalent to about four traffic lanes. Horizontal separation of deplaning curbside roadways is illustrated in Figure 6.3-3. This configuration, as used at Portland International Airport, provides for passenger pickup along three separate roadways at the deplaning (baggage claim) level. Starting with the roadway closest to the terminal building, an "inner" roadway provides curbside area for private vehicles and the next "outer" roadway provides about 30 angled short-term parking stalls (controlled by meters) for use by private vehicles, and a taxicab pickup lane. The outermost lanes consist of a commercial vehicle roadway with angled parking stalls and curbside for courtesy vans, scheduled buses/vans, charter buses, and chauffeured limousines. Click HERE for graphic. Figure 6.3-2 Use of pull-through passenger drop-off spaces Minneapolis-St. Paul International Airport will also provide passenger pickup along three, arrivals-level roadways when planned commercial roadway facilities are completed in 1996. With this plan, the curbside adjacent to the terminal building will be reserved for private vehicles; the middle roadway will be reserved for taxicabs, limousines, and courtesy vehicles; and the outermost roadway, located within the adjacent parking structure, will provide curbside areas for scheduled buses and vans as well as a taxicab staging area. Passengers will use an underground passageway to access the commercial vehicle roadways. Issues to consider when implementing a center-island or pull- through curbside design include (1) pedestrian safety (pedestrians must cross the inner roadway), (2) enforcement of curbside usage (restricting private vehicles from areas designated for commercial vehicle use), and (3) passenger convenience (e.g., longer walking distances, lack of porter service at the center island). Click HERE for graphic. Figure 6.3-3 Horizontal separation of deplaning curbside roadways Another approach to vertical curbside separation is to provide laterally separated ticketing and baggage claim facilities as illustrated in 6.3-4. At McCarran (Las Vegas), Philadelphia, and Greater Cincinnati International airports, passenger ticketing facilities and baggage claim facilities are located in separate, laterally spaced buildings with enplaning and deplaning curbside frontage areas provided at the same level. Both sides of the baggage claim building are used for passenger pickup--with one side reserved for commercial vehicles and the other side reserved for private automobiles. Click HERE for graphic. Figure 6.3-4 Laterally separated ticketing and baggage claim facilities Vertical Curbside Separation As shown in Figure 6.3-1, most larger American airports vertically separate departing and arriving activities and the associated curbsides. This configuration is illustrated in Figure 6.3-5. At several airports, a third or fourth curbside level has been provided. For example, at Orlando International Airport two deplaning roadways are provided for passenger pickup on two elevations--one reserved for private vehicles, taxicabs, and concession limousines and another for other commercial vehicles (e.g., courtesy vehicles, scheduled buses, and other limousines). The commercial vehicle lanes consist of (1) a curbside reserved for courtesy vehicles, scheduled buses, and limousines, and (2) about 44 angled parking stalls, each large enough for one bus or two vans. Click HERE for graphic. Figure 6.3-5 Vertical separation of ticketing and baggage claim curbside roadways Other major airports with multilevel curbsides include Pittsburgh and the Denver International airports. At Pittsburgh, the east and west sides of the landside terminal building are served by two-level curbsides--one level for passenger dropoff and the other level for passenger pickup. The east side is reserved for commercial vehicles and the west side is reserved for private vehicles. At Denver, three-level curbsides are provided on the east and west sides of the landside terminal building. The upper level is for private vehicle passenger dropoff, the middle level is for commercial vehicle passenger pickup and dropoff, and the lower level is for private vehicle passenger pickup. Supplemental Curbside Areas Supplemental passenger pickup areas for commercial vehicles are often provided in facilities adjacent to the terminal building either in surface parking lots or parking structures, or elsewhere on the airport in "ground transportation centers." Click HERE for graphic. Figure 6.3-6 Additional passenger pickup area at ends of terminal A conceptual drawing showing an example of additional passenger pickup areas at the ends of the terminal building is shown in Figure 6.3-6. At Tampa International Airport, four surface lots located at the deplaning level are provided for all commercial vehicle passenger pickup (except taxicab patrons). Each of these "quad lots" contains 17 angled, pull- in stalls and a parallel curbside. Commercial vehicles enter and exit the quad lots using roadways that bypass the arrivals-level roadway used by private vehicles. Another example of a supplemental curbside area for commercial vehicle passenger pickup is illustrated in 6.3-7. This curbside configuration, as it is provided at Hartsfield Atlanta International Airport, provides a surface lot located at the western end of the passenger terminal for commercial vehicle passenger pickup. The Hartsfield commercial vehicle area has 13 angled, pull-in stalls for use by scheduled buses, 22 angled stalls for courtesy vans, and two parallel curbsides for taxis and on-airport rental car vans. Passenger amenities can also be provided including canopied shelters for use by passengers waiting for scheduled buses or courtesy vans and large signs above the angled berths indicating the destination of the scheduled buses Click HERE for graphic. Figure 6.3-7 Supplemental curbside area for commercial vehicle passenger pickup At Newark International Airport, courtyards between the terminal buildings are used by courtesy vehicles and scheduled buses for passenger pickup. Courtesy vehicles park parallel to the curbside and scheduled buses park in angled stalls. Windscreens and canopies provide shelter for waiting passengers. Commercial ground transportation facilities can be provided within parking structures or lots adjacent to the terminal building as illustrated in Figure 6.3-8. For example, at Seattle-Tacoma International Airport, the third level of the parking structure includes (1) a roadway and parallel curbside for courtesy vehicle passenger pickup and drop-off, and (2) a metered parking area with 1,000 spaces for use by private vehicles. Pedestrians use an elevated connecting walkway to walk between the parking structure and the terminal building. Commercial vehicle pickup areas located on the grade level of multi-level parking structures are also provided at New Orleans International, Indianapolis International and Houston Hobby airports. Click HERE for graphic. Figure 6.3-8 Additional pickup area located in parking structure The operators of San Francisco, Los Angeles, and Miami International airports are planning large, centralized "ground transportation centers" located at a site remote from the passenger terminal that will provide pickup and drop-off areas for passengers traveling in commercial vehicles. These facilities are designed to accommodate and encourage the use of commercial vehicles by providing a high level of service for the passenger. To provide a high level of service, these facilities could include such amenities as airline ticketing and baggage check-in facilities and concessions. Rapid and convenient transfer between the ground transportation center and the terminal building and airline gates is necessary to promote the attractiveness of these centers. At these three airports, automated people-movers are planned to link the ground transportation centers with the terminal buildings and key airport employment centers, and with local and/or commuter rail systems. 6.4 HIGH OCCUPANCY (HOV) MODES OF GROUND ACCESS In the airport environment, several types of shared-ride modes of transportation are typically available. These include public transit, inter-terminal and parking shuttles, taxicabs, door-to-door shared ride vans, courtesy vehicles, charter buses, prearranged services, and at some airports, fixed-rail transit. This section describes rubber-tired and fixed-rail transit alternatives to the private automobile. It also profiles the usage of different modes for access to different size airports and describes the characteristics of alternative modes. General Planning and Design Considerations Market Segmentation Air travelers can be segmented by purpose of their trip (i.e., business or non-business) and residency (i.e., resident of airport service area or visitor). The trip purpose will determine the importance of different ground access modes at a given airport. Airports that primarily serve tourists often have higher taxicab and rental car use than other airports. Furthermore as shown in Table 6.4-1, which presents the mode of access for five airports, the modes used by residents of the airport service area are considerably different than those used by visitors. At these five airports, the majority of residents (54 to 90%) use the private automobile, while only 20 to 40% of visitors use private vehicles. Click HERE for graphic. Table 6.4-2 illustrates the proportion of Logan International Airport passengers, desegregated by residence and purpose, who use different modes. This table shows that 40% of non- business travelers are dropped off regardless of their residency, while only non-resident business travelers heavily use taxis and rental cars, and resident business travelers heavily use long term parking facilities (48%). There is not a large difference in Another important market segment that access the airport by transit are airport employees. Table 6.4-3 provides the modes used by employees to get to work at five large airports in areas with mature transit systems. Between 10 and 21 percent of employee trips to these airports use transit, and less than 10 percent arrive as auto passengers. Even though these airports are in metropolitan areas with the best transit systems in the country, over 70 percent of the airport employees drive to work. Table 6.4-2 Mode of Access to Logan Airport by Residence and Purpose PASSENGER MARKET SEGMENT (Percent) MODE Resident Resident Non- Non-Resident Non-Resident/ Business Business Business Non-Business Drop-off 15 39 10 40 Taxi 13 12 32 14 Long Term Park 48 16 3 3 Rental Car 2 1 33 18 Door-to-Door 8 10 7 4 Van Scheduled HOV 11 12 5 9 Transit 7 10 10 12 TOTAL 100 100 100 100 the use of high occupancy vehicles by different market segments (i.e., door-to-door vans, scheduled HOV, and transit) to access the airport; however, passengers who were residents of the area and making non-business trips were the most likely to use these modes (32%). Only 22% of visitors who were traveling on business used high occupancy vehicle modes and approximately 25% of the other two market segments. Table 6.4-3 Airport Employee Mode Split (Percent) Auto Auto Airport Driver Passenger Transit Other Newark 72 9 17 2 La Guardia 71 7 18 4 Kennedy 80 6 13 1 Logan 88 - 10 2 O Hare 75 - 21 4 While the mode used to access an airport by resident status and purpose of the trip will be different at every airport, these data illustrate the importance of different modes for providing service to different market segments and the importance of market segmentation for airport access planning. Characteristics of Successful Airport Access Modes While transit modes may vary in terms of sponsorship (e.g., public transit, airport- or privately-sponsored transportation) and operational characteristics, the provision of high levels of passenger service should be a priority for all shared-ride services. A survey was performed at Boston s Logan International Airport to determine the importance of selected HOV ground transportation characteristics. This survey identified service reliability (always on time), equal travel time to the automobile, a guaranteed seat and easy access as the most important characteristics. A study performed for the Port Authority of New York and New Jersey identified the characteristics of trips that might affect a travelers mode choice. These characteristics are summarized in Table 6.4-4.
Table 6.4-4 Characteristics of trips that might affect New York AGT choice
Passenger or Employee Trip Characteristic Potential Impact on Behavior
Persons in travel party More persons in party encourages travel modes that charge by the group (i.e., taxi) and discourages modes that charge by the person (i.e., AGT)
Location of the trip end of the airport access trip away from the airport Persons located close to AGT stations, or in locations where the AGT offers significant performance advantages, relative to existing travel modes to the airports, are more likely to choose the AGT.
Trip purpose Persons making business trips are likely to value reliability and travel time higher than persons making non-business trips. In addition, they may be less likely than persons making non-business trips to have luggage. Thus, relative to non-business passengers, business passengers will favor modes that offer fast, reliable trips, and be less concerned about modes that offer especially efficient luggage handling. Non-business passengers may be more sensitive to cost differentials than business passengers.
Current mode of access to the airport Persons using more expensive taxi and auto park modes may value their time and the convenience of these modes highly. Persons currently being dropped off or using rental cars may have special travel needs that the AGT cannot satisfy. Persons currently using express bus or transit may be particularly likely to use the AGT services.
Airport used Persons using JFK are more likely to be catching long-haul flights, where alternative flights are less likely to be available. Thus, they may be inclined to choose airport access modes that have high reliability.
Length of time passengers plan to be away from home Persons staying away from home longer are likely to have more luggage and face higher parking charges at the airports. Thus, these persons may favor modes that handle luggage efficiently and enable them to avoid driving and parking at the airports.
======================================== A survey performed at Bostons Logan International Airport identified service reliability (always on time), equal travel time to the automobile, a guaranteed seat and easy access as the most important characteristic of an airport access mode. ======================================== A number of planning and design issues should be considered when planning for alternative airport ground transportation services. Attention to these issues will enhance the attractiveness of access alternatives to airport passengers, visitors, and employees. The service and operational issues that should be considered when designing HOV services include: o Maximize passenger level of convenience and comfort (e.g., vehicle seating configuration and seating capacity, baggage storage space, the number, width, and height of vehicle doors and steps, passenger shelter amenities, speed and reliability of service). o Minimize the frequency of stops, necessary transfers, and dwell times. o Identify operational constraints that may affect passenger level of service (e.g., levels of congestion on access roadways and at major intersections, shared right- of-way on local streets or freeways, reserved curb space). o Consider potential passenger traffic characteristics (e.g., the volumes and locations associated with peak hourly and daily ridership, service coverage area, socio-economic characteristics). By understanding the characteristics of potential ridership, operators may plan for services efficiently and effectively (e.g., providing express, dedicated vehicles to serve employees or passengers). o Develop desired performance measures (e.g., passengers per hour, vehicles per hour, minimum headway). o Establish operating procedures, including information regarding passenger pickup and drop-off, driver and vehicle requirements, and staging areas. o Identify compliance and operational review procedures (e.g., vehicle safety requirements, permitting procedures, schedule adherence, trip monitoring of excessive circuits or dwell times). o Consider the needs of disabled passengers in the provision of services (e.g., lift-equipped vehicles, audio information systems or driver announcements of stops, color and size of passenger wayfinding signs and symbols). o Determine the feasibility of establishing programs to prioritize high-occupancy vehicle travel throughout the region. Coordinate efforts with local and regional transit agencies, metropolitan planning organizations, state and local transportation agencies to implement priority measures for high-occupancy vehicles, including reserved lanes and ramps, signal pre-emption or special signal phases, central or outlying transfer and park and ride terminals. o Identify fare collection methods and procedures that minimize passenger delay. ======================================== GOALS Four goals were developed for a recent study to improve taxi operations at Washington National Airport. These goals, which are probably just as applicable to any rubber tired commercial service provided at an airport, were: 1. Provide an acceptable level of service to the traveling public that use taxis. 2. Minimize operation and maintenance costs associated with taxi operations. 3. Minimize the impacts to other operations at the Airport and in the vicinity of the Airport. 4. Provide the opportunity for taxi drivers servicing the Airport to make a good living. ======================================== Source Rubber-Tired Transit Service Options A number of different types of rubber tired transit services are provided at airports throughout the United States. Each airport is unique and the type of transit service best suited for a specific airport is dependent on a number of factors. Likewise, each rubber tired transit service has different characteristics and market applicability. These services can either be publicly sponsored (e.g. provided by a local or regional transit authority), sponsored by the airport, or privately sponsored. Rubber tired services along with their characteristics, market applicability and examples of where they are used are discussed in this section. Publicly Sponsored and Airport Sponsored Services Public transit and airport provided services are available at many airports. These services are described in Table 6.4-5. Traditional Public Bus Services These services include all forms of regularly scheduled public transportation, including local and regional bus routes operated by public transit agencies. Transit agencies usually offer a designated stop at the airport along a multiple-stop route (e.g., Suntran service at Tucson International Airport). Depending on demand, funding availability, and project priority, some transit agencies may provide express or semi- express routes to the airport (e.g., nonstop or limited-stop service between the airport and a nearby rail station or major activity center), as is currently provided from Portland International Airport to downtown Portland. The primary service objective for multiple-stop routes serving the airport is provision of scheduled service to numerous residential and commercial areas, usually located along a major arterial. The needs of the airport passenger, therefore, are considered equally as important as the needs of the general public passenger using the route. These routes, because of frequency of stops and associated travel times, are usually less attractive to airport passengers and visitors than to airport employees living along the route, who may elect to use this mode for cost or other reasons. On-Airport Shuttle Services Airport operators may provide shuttle services to transport passengers and employees between public or employee parking lots and passenger terminal buildings. Shuttle services are typically provided when walking distances to the terminals from the parking lots or between terminals are greater than 600 to 1000 feet, or a distance established by the airport operator. At Boston, Los Angeles, and Philadelphia International airports, shuttle services are provided to serve remotely located public and employee parking lots and multiple terminals. Depending on the location of the facilities to be served (e.g., employee and public parking lots, terminal buildings), the Airport may provide separate shuttle routes to cover different geographic areas. Separate shuttle routes may also be provided to segregate employees and the traveling public. These services are often operated by a private company under a business agreement with the airport; this agreement typically describes the shuttle bus company s responsibilities in providing the service (e.g., service frequencies, vehicle requirements, driver training). On-Airport shuttle services are often provided on a fixed- route, multiple-stop, scheduled basis without charge to system users. The frequency and extent to which such services are provided vary, depending on the proximity of the parking facilities to the airport terminals or employment centers, and demand for service. Typically, service with fixed headway of less than 5 to 10 minutes is available during peak periods; service may be less frequent or on an on-demand basis during off-peak periods. Shuttles to Other Locations Shuttle services transporting both the traveling public and employees to fixed-rail transit services or off-airport facilities may be provided solely by the airport operator or in conjunction with local transit or fixed-rail service agencies. These services provide passengers with a relatively high level of service (e.g., limited stops, curbside delivery of baggage and passengers). Examples of shuttle service to fixed-rail stations include the Washington Flyer serving Washington Dulles International Airport and a rail station located in West Falls Church, Virginia, and AirBart serving Oakland International Airport and the Coliseum Bart station.
Table 6.4-5 Publicly Sponsored and Airport Sponsored Services
Types of Service Traditional Bus Service On-Airport Shuttle Service Shuttles to Other Locations
Description of Service Regularly scheduled local and regional bus routes operated by public transit agencies Depending on demand, can be multi-stop routes, or if demand warrants, express or semi- express routes to airport Shuttle service transporting passengers and employees between parking lots and passenger terminal buildings
Service typically provided when walking distances greater than 600 to 1,000 feet Separate routes are often provided to segregate employees and traveling public Terminal-to-terminal services for transporting both public and employees to fixed-rail transit services or off-airport terminal facilities Provide passengers with relatively high level of service (i.e., limited stops, curbside delivery of baggage and passengers).
Operating
Characteristics
Full size buses with seating capacity of 35 to 55 passengers or articulated buses with seating capacity of 65 to 75 passengers Typically fixed route, scheduled service Typically operated under business agreement by contractor for airport
Types of vehicles (buses or vans) used vary due to passenger demand and physical characteristics of facilities. Typical service - fixed route, multiple-stop, scheduled services, 10-15 minute headway during peak periods; service may be less frequent or on-demand basis during off-peak Vehicle sizes vary depending upon passenger demands (e.g., peak arrival and departure activity, employees shift times). Can be either full size buses with capacity for 35 to 55 passengers or vans seating 16 to 20 passengers Typical headways less than 20 to 30 minutes

Usually fixed-route, scheduled services.
Fare
Characteristics
Fares usually established by governing public transit agency. Higher rates may be established for express routes Typically no charge to system users. Typically no charge or minimum charge to system users

Market Applicability
Employees - High
Resident Passengers - Medium
Non-Resident Passengers -Low
Employees - High
Resident Passengers - High
Non-Resident Passengers - Low
Employees - High
Resident Passengers - High
Non-Resident Passengers - Low
Ingredients
for Success
Express or semi-express service to major activity areas (e.g., CBD, popular tourist activity centers, residential areas with high concentrations of airport employees) Travel time savings along access corridors Frequent service, especially during periods of peak airport passenger and employee demands
Frequent service, especially during period of peak airport passenger and employee demand. Frequent service, especially during periods of peak airport passenger and employee demands. Low fares, travel time, reliability, convenience Coordination of efforts between the airport and other agencies (e.g., fixed-rail station or transit center)
Examples Suntran service at Tucson Int’l Airport Service provided from Portland Int’l Airport to downtown Portland Shuttle service provided at Boston, Los Angeles and Philadelphia Int’l airports to serve remote parking lots and multiple terminals
Washington Flyer between Washington Dulles Int’l airport and a Metro station. Air Bart serving Oakland Int’l airport and a nearby commuter rail station Van Nuys Express (L.A.) Logan Express (Boston)
Table 6.4-6 Privately Sponsored On-Demand Services
Types of Service Taxicabs Door-to-Door Shared Ride Vans Fixed-Route, Scheduled Services
Description of Service Exclusive ride, door-to-door service typically provided at small, medium and large hub airports
Demand-responsive services offered by private companies. May focus on providing services to specific geographic areas (i.e, northern suburbs, southern suburbs of a major metropolitan area)
Scheduled, line-haul services typically operated by private companies between airports and established stops (e.g., major activity and employment centers, areas with high concentrations of hotels and motels, intermodal transportation facilities)
Operating Characteristics Sedans, vans or station wagons used as service vehicles typically holding five or fewer passengers Service typically provided in vans with seating capacity for 8 to 12 passengers. Sedans, station wagons, mini-buses and stretch limousines may also be used. Depending on demand, services may be provided in contentional transit buses with seating capacity of 35 to 55 passengers or in vans with seating for 16 to 20 passengers.
Fare Characteristics Fares usually time-, zone-, or distance- dependent, usually for the entire vehicle, as recorded by taxi meter. Sometimes cab patron and driver may negotiate fare or agree to a fare based on authorized charges Typically flat fares or distance-based fares regardless of number of passengers transported Typically flat fares or distance-based fares
Market Applicability Employees - Low
Originating Residents - Medium
Originating Visitors - High
Employees - Low
Originating Residents - High
Originating Visitors - Medium
Employees - Low
Originating Residents - Medium
Originating Visitors - High
Ingredients for Success - Quality of service
- Availability of vehicles (waiting times)
- Airport rules and regulations
- Quality of service
- Number of enroute stops
- Cost (vs. taxicab)
- Travel time reliability
- Fares (vs. other modes)
- Travel time
- The identification of efficient and effective routes to and from the airport to serve specific market and high activity centers.
Examples Local service SuperShuttle
-- San Francisco airports
-- Los Angeles airports
-- Phoenix
-- Dallas/Ft. Worth
Marin Airporter
Connecticut
Privately Sponsored Services Privately sponsored services include taxicabs, and door-to- door shared ride vans that provide passengers with service directly between the airport and their destinations. Privately sponsored services also include regularly scheduled fixed route service between the airport and established stops. These services are described in Table 6.4-6. Taxicabs (includes medallion taxicabs, radio cabs, or metro cars) Taxicabs are exclusive-ride, door-to-door, on-demand services typically provided at large-, medium-, and small-hub airports. Taxicabs are frequently the second most commonly used mode of access to an airport. There are various types of operating arrangements between airports and their respective taxicab services, with some airports operating an open access system, allowing all properly permitted taxicabs (e.g., with permits from appropriate governmental agencies such as the local city or State Public Utilities Commission) to operate at the airport. Other airports enter into business agreement with a single taxicab operator or group of operators who, in exchange for the exclusive right to pickup airport passengers, assume responsibility for operation of the service (e.g., driver training, vehicle and insurance requirements). Many airports have problems efficiently and effectively providing taxis for passengers terminating their trip at the airport. Taxis are sometimes not available during peak periods or during inclement weather, while at non-peak times a surplus of taxis may exist. Taxis may not be well maintained, drivers may not speak English very well, or passengers may be overcharged. In 1995, special taxicab service agreements existed at a number of airports: Minneapolis-St. Paul International Airport allowed taxicabs permitted by four different agencies (i.e., Minneapolis, St. Paul, and two classifications of suburban counties) to operate on the airport. Seattle-Tacoma International Airport, allowed taxicab service by a consortium of drivers (i.e., owner- operators), formed at the request of the Airport operator. A survey was conducted in 1995 to determine how seven large airports managed taxi operations. Ground transportation managers, parking structure managers and taxi managers at New York LaGuardia, Chicago O Hare, Cincinnati, Miami, Phoenix and San Francisco Airports were interviewed. None of the airports had a formal Taxi Management Plan . All of the airports placed some restrictions on which taxis are allowed to enter the airport to pick up passengers. LaGuardia and O'Hare require all empty taxis that enter the airport to have medallions showing that they are licensed by the city within which the airport is situated. Both airports restrict entry to only city licensed medallion holders. Other taxis, not licensed in the city may only drop off passengers, and may not enter the airport without passengers in the vehicle. The taxi system at Cincinnati is run by an association of 13 taxi companies from two states (Kentucky and Ohio) who manage and police themselves. The association has an agreement with the airport and, therefore, the airport permits only taxis from the association to enter the airport to pick up passengers. Prearranged service is not allowed, and no other taxis are permitted to enter the airport. Miami International permits all taxis licensed within Miami County to enter the airport and San Francisco requires a city permit to enter the airport. Both airports allow unlicensed taxis to drop off passengers, but they may not enter the airport specifically to pick up passengers. Phoenix contracts for taxi service with three companies and only taxis from those companies may enter the airport to pick up passengers. Non- contract taxis may only drop off passengers and then must immediately leave the airport premises. None of the surveyed airports charge a fee when taxis enter the airport, but all six charge when taxis exit the staging facility. Cincinnati airport charges an exit fee of $2.00 per taxi. A dollar fifty goes to the taxi association for management and administration costs of the taxi system. The money is used to pay the dispatchers and to manage the staging facilities and the taxi stands at curbside. The other fifty cents goes to the airport. Miami charges a dollar exit fee that is added into the fare on the taxi meter. Phoenix charges two types of fees. The first is a flat fee of $200 per vehicle per year. Each of the three companies with service contracts are responsible for paying the fee for each of the vehicles working at the airport. This flat fee helps with the administrative costs incurred by the airport for quarterly vehicle inspection, decals, meter inspection and insurance. The other type of fee at Phoenix is a one dollar trip fee paid by the driver upon leaving the staging lot, which is added onto the passenger s fare. All of the airports hold taxis in some type of staging facility. Most often the facility is within a few miles of the airport, if not directly on the terminal grounds. These staging facilities tend to be large enough to hold a considerable supply of taxis. For example, O'Hare International Airport has a facility large enough to hold 600 to 700 taxis. If the staging lot is full, the taxis wait at curbside, where there is room for about 20 taxis. San Francisco recently opened up two overflow lots to handle extra taxis on the facility, which previously circulated through the roadway network until space in the staging lot was available. Washington National Airport has one staging facility that accommodates 485 taxis and another that accommodates over a hundred. Typically, a curb starter or a dispatcher communicates by radio with the staging facility dispatchers to request taxis when they are needed. The staging facility dispatchers write a ticket, collect the exit fee and stamp the ticket showing that the fee has been paid by the taxi. The taxi drives off to the destination terminal, hands the ticket to the starter, picks up the passenger(s) and leaves the airport to drop off the passenger. Usually, it is a first in first out (FIFO) system, where the first taxi in line is the first to be called for duty. In several instances when a taxi serves a short haul trip and returns to the airport within a half hour it does not have to wait in line, and no trip fee is charged. This provides some incentive for taxis to serve less profitable short haul trips. Automatic Vehicle Identification (AVI) technology for taxi monitoring was not used at any of the airports at the time of the survey. However, several airports were exploring use of AVI technology. San Francisco found that using AVI for taxis was too expensive, yet the airport uses AVI for tracking other ground transportation such as shuttle buses and limousines. O'Hare was awaiting state approval for incorporating AVI technology into their ground transportation management system. Miami uses AVI to monitor the number of courtesy shuttles that continuously circle the roadway, but was not using AVI for taxi monitoring. Door-to-door, shared-ride vans These demand-responsive shared-ride services, offered by private companies, are often attractive to travelers who might otherwise drive alone to the Airport and use on- or off- Airport public parking facilities or rental car services. In metropolitan regions, door-to-door companies may focus on providing service to specific geographic areas (e.g., at Chicago O Hare International Airport, Tri-State Coaches to the South suburbs and Northwest Indiana and Airport Express service to the South Shore suburbs). Fixed-Route, Scheduled Services. These scheduled line-haul services are typically operated by private companies between the airport and established stops (e.g., major activity and employment centers, areas with a high concentration of hotels and motels, and intermodal transportation facilities). Examples of this type of service include the Raz Trans Airporter at Portland International Airport serving selected hotels, the convention center, and the Greyhound bus station, and the Connecticut Limousine serving the three New York City airports and selected areas in New York and Connecticut. These services may be provided either by private operators under exclusive concession agreements with the Airport or on a competitive basis. Prearranged Services Prearranged transit services are typically provided on a prearranged basis, with passengers calling in advance for vehicle services. These services include chauffeured limousines, charter vans and buses, and courtesy vehicles. These services are described in Table 6.4-7. Chauffeured Limousine Services At some airports, chauffeured limousine service is available on-demand, possibly illegally or improperly. These services are usually expensive and provide high quality individualized service to passengers. Charter Vans and Buses These charter services are usually provided by operators of tour companies for special, infrequent group events that require the use of a full-size bus (i.e., seating capacity of 35 to 55 passengers), or for regularly scheduled events, including the transportation of cruise ship passengers. Due to space constraints at the terminal curbside and because it is often necessary for operators of these vehicles to wait while passengers claim baggage, separate staging facilities (e.g., courtyards) may be provided.
Table 6.4.-7 Privately Sponsored Prearranged Services
Types of Service Chauffeured Limousines Charter Vans/Buses Courtesy Vehicles
Description of Service Exclusive ride-services provided on pre-arranged basis with passengers calling in advance for vehicle services Usually provided by operators of tour companies or for special, infrequent group events that require use of full-size bus (35 to 55 passengers) or for regularly scheduled events (i.e., cruise ship passengers activity) Typically shared-ride, on-demand services provided for customers of on- and off-airport rental car agencies, hotels, motels, off-airport public parking lots
Operating Characteristics Private companies offering services usually provide stretch or luxury limousines with maximum seating capacity of four to five passengers. Depending on demand, services may be provided in full size buses or mini-buses with seating for 16 to 20 passengers

Because of space constraints at curbside and because operators may wait while passengers claim baggage, separate staging facilities may be provided

Operators of the primary services (e.g., hotels, parking facilities) may provide a variety of vehicles to transport patrons to and form the airport, including vans, mini-buses and full size buses.

Service may be provided at regular intervals (e.g., headways less than 10 to 15 minutes) regardless of demand

At locations with low, sporadic demand, passengers may be required to notify respective agencies of their arrival at the airport to arrange for services

Fare Characteristics Fares typically charged on per hour or daily basis regardless of number of passengers being transported Charter companies usually paid on per hour basis regardless of number of passengers being transported Typically no charge to system users as transportation is considered part of, or incidental to, primary services being provided
Market Applicability Employees - None
Originating Residents - Medium
Originating Visitors - Medium
Employees - Low
Originating Residents - Low
Originating Visitors - High
Employees - Low
Originating Residents - Low
Originating Visitors - High
Ingredients for Success - High proportion of business trips
- Fare (compared to parking costs)
- Provision of high levels of passenger service
- Not airport-dependent
- Frequency of service
- Quality of service
Examples Local service Local service Most hotels, motels, rental car agencies, and private parking lots
Courtesy Vehicles Courtesy vehicles are typically shared-ride, on-demand services provided for customers of on- and off-Airport rental car agencies, hotels, motels, off-airport public parking lots, and other companies. At many airports courtesy vehicles provide service at regular intervals (e.g., headway of less than 10 to 15 minutes) regardless of the demand. During off-peak periods or at locations where demand for these services is low or sporadic, passengers may be required to notify the respective agency of their arrival at the airport to arrange for transportation services. Airport Rail Services Many airports face severe congestion problems caused by rubber tired access to the airport. Rail transit is often considered as an alternative for solving these congestion problems. Rail service is not a viable option for most airports and even the most successful airport access rail service in the US carries less than 10% of originating and terminating passengers to and from the airport. The most successful European service does not achieve more than a 30% mode split. However, in locations where desirable characteristics such as those described in this section occur, rail does offer some benefits. The literature indicates that the perceived primary benefits of rail service are the following: o Provides an environmentally friendly and cost-effective airport access mode that can attract passengers who would otherwise travel in automobiles. o Reduces congestion on access routes and airport roadways. o Enhances a community s image as a modern, world-class city and can assist in attracting business, tourism, and new airline service to a community. Desirable Characteristics of Rail Service The technical characteristics of both existing urban rail and light rail technologies and proposed advanced transit systems and magnetically-levitated or linear induction rail systems have been described in numerous publications. Airport rail systems that attract the highest percentage of airport passengers and employees appear to have the following common characteristics: o Direct Service - Rail services that allow passengers to travel between the airport and major activity centers (e.g., the CBD, tourist attractions) without making transfers, or incurring numerous stops. o Frequent Service - Rail services that minimize passenger waiting times by providing headway of 10 minutes or less during peak periods, thereby reducing travel times and enhancing the convenience of the system. o Extensive Regional Coverage - Airport rail systems that are part of a comprehensive network of rail service and feeder buses provide an attractive alternative to a greater number of potential passengers than systems that consist of a single line (e.g., between the airport and the CBD). o Available Parking - Residents, wishing to park at rail stations away from the airport and use rail as their airport access mode, will be influenced by the availability of parking at non-airport stations. The operators of some commuter rail systems prohibit overnight parking in order to increase parking availability for typical non-Airport commuters. o Through Service - Routes that continue past the airport will likely support more frequent service and attract more ridership than routes that terminate at the airport. In a very few European airports rail service is provided using dedicated trains with special features such as unique exterior color schemes, on-board attendants, and oversize baggage compartments or provision for hanging garments. However, in order to allow equipment to be interchanged throughout the system, most rail operators prefer to use standard equipment on the airport lines. Desirable Characteristics of Airport Rail Stations Airport rail stations that have attracted the highest percentage of airport passengers and employees appear to have the following common characteristics: The station is located within convenient walking distance of the terminal. - Ideally the rail station is: o Located within 500 feet of the terminal building, thereby avoiding the need for passengers to ride a shuttle bus or transfer to a people mover system to access the terminal building. o Designed to minimize (or avoid) the need for passengers to change levels, climb stairs, or use an escalator. Grade- separated paths between the terminal building and rail station should, however, be provided to eliminate the need for passengers to cross roadways. Grade-separated paths enhance passenger safety and eliminate impacts on roadway operations. o Designed to accommodate passengers with baggage carts or suitcases with wheels. o Designed to comply with ADA requirements. o Located adjacent to the baggage claim areas, where passengers select from the available travel modes. Click HERE for graphic. Fig. 6.4-2 HOV Use at US Airports Baggage handling is made easier - Ideally passengers are offered: o Porter service to assist in transporting baggage between the terminal and rail platform (or rail car). o Baggage trolleys that can accompany a passenger on the entire route between the baggage claim area and the rail platform, including on escalators. o Baggage handling services that allow passengers to check their baggage to (or from) their ultimate destination. For example, the Swiss "Fly/Rail-Baggage" service allows passengers to check their bags at any of over 100 rail stations in Switzerland through to their final destination (i.e., avoiding the need to claim and recheck bags at the airport) or to check their bag at any Swissair airport ticket counter in any nation (or at those of certain other airlines) through to any of 100 Swiss rail stations. Examples of more limited baggage handling services exist in Sweden and Japan. The station provides good information systems. - Good information systems include: o Clear signage and graphics, posted in highly visible locations at frequent intervals through out the terminal and rail station to facilitate passenger wayfinding. o Information describing fares, schedules, and best routes to popular destinations. This information should be presented simply and clearly (e.g., easily understood by persons who are unfamiliar with the rail system and the region). o Pathways that allow passengers to identify their destination and minimize their reliance on signs. o Airline flight information displays in the rail station, to assist rail passengers in finding the proper terminal building or concourse. o Staffed information booths to supplement available signs and computerized terminals. The station is designed to enhance passenger comfort and convenience. - Examples of desirable design features include: o Passenger amenities, such as telephones, benches, vending machines, and concession areas. o Passive and active security features (e.g., video or audio monitoring of platforms and station areas, well-lit corridors, visible elevators, roving security personnel). o Sheltered waiting areas, with heating and air conditioning. Access Characteristics of US Airports Figure 6.4-2 provides the minimum, maximum, and median percent of passengers who access different size airports via high occupancy modes (i.e., rail, bus, van, limousine). These transit mode splits are displayed for airports having annual originations that range from under a half million to over five million passengers per year. Even though a clear cut relationship cannot be identified from the available data, several observations about mode of access to airports can be made from Figure 6.4-2. The use of high occupancy ground access modes generally increases as originations increase: the median value for access by a high occupancy mode at airports with less than five million annual originations is in the range of 11 to 15 percent, and the median for airports with over five million annual originations is 21 percent. The maximum transit use for airports with less than 2.5 million originations is 18 percent, and for airports with over 2.5 million originations is 35.6 percent. Forecasting Use of New Access Modes ======================================== The stated preference approach is based on interviews with members of the potential market for AGT service, which collect relevant information on how these tripmakers trade-off cost, time, reliability, safety, comfort, and privacy in making choices among travel modes to the airports. Once the trade-off behavior is identified, it is used to evaluate the actual trade-off situations passengers and employees are expected to experience in 2003, the ridership projection year, and thus to develop the ridership projection. The stated preference approach used here is an AGT study based on an extensive survey research effort completed at JFK and passengers and employees using the airports, and also the travel alternatives to those individuals. ======================================== Very little research has been performed to develop travel demand models that predict the mode of access to airports resulting from proposed improvements to high occupancy services. A model was developed in 1994 to forecast ridership for a proposed Automated Guideway Transit (AGT) facility to serve New York s LaGuardia and John F. Kennedy airports. This model was based on stated preference analysis. The statistical behavioral choice logic model that was used had the formulation: Probability AGT = eA*TimeAGT+B*CostAGT/(eA*TimeAGT+B*CostAGT + eA*TimeCurrent Mode+B*CostCurrent Mode) Where: e = 2.7 C = a constant A= a coefficient for riding time B= a coefficient for cost The forecasting procedure used to forecast ground access trips for the AGT is illustrated in Figure 6.4-3. The development and application of this procedure, including data collection, was very expensive, and is probably only warranted when considering a major rail expansion. Since travel forecasting models are not readily available, airport planners must have some method for identifying potential utilization of proposed high occupancy ground access service improvements. The following sections provide summary information about high occupancy service and mode splits that have been achieved at different sized US airports. Planners should be able to use this data to identify a comparable airport that has service similar to what is being considered. This data coupled with a market analysis and professional judgement should help planners make a preliminary estimate of how much proposed high occupancy ground access improvement will be used. Click HERE for graphic. Figure 6.4-3 AGT Forecasting Procedure Access to Airports Served by Rubber Tired Transit High occupancy access to most US airports is provided only by rubber tired transit. This section describes the characteristics of service at selected US airports. Data on mode of access used was assembled from the most recent passenger surveys at 34 US airports. Airports were then categorized into those served by rail transit and those only served by rubber tired vehicles. Airport access modes (e.g. limousines) are defined differently in different airport access surveys. The seven airport access modes reported in the following sections were defined as follows: o Private Auto - parked, drop-off, parking lot shuttle o Rental Car - rental car, rental car courtesy vehicle o Taxi - city taxi, suburban taxi o Other On-Demand Services - limousine, door-to- door van, hotel/motel courtesy vehicle, charter bus,military bus, government o Scheduled Bus and Van Services - city transit bus, regional bus, airport express/shuttleservices o Courtesy Vans - Hotel and Motel Courtesy Vans o Rail - rail and light rail transit, regional and commuter rail services, AMTRAK, also includes feeder service to local rail o Other - helicopter, water shuttle/ferry, walking. Data for airports served by only rubber tired vehicles are presented in this section and data for airports served by rail transit are provided in the next section. Airports served by rubber tired transit were categorized by size based on the number of annual originations (originating and terminating passengers) served by the airport. Airports With Less Than 500,000 Originations/Year Data was available for only four airports with less than a half million annual originations. These airports are identified in Table 6.4-7 along with annual originations, the percent originations are of total enplanements, and the year that the survey was conducted. Table 6.4-8 provides mode of access information for airports with less than 500,000 annual originating passengers. Each of the four airports in this category primarily serves originating passengers (over 80% of enplanements). Travel time to the airport from the central business district (CBD) can take anywhere from five minutes at Palm Springs by taxi to as long as an hour by bus at Long Beach. Transit use for these airports ranges from 2.3 percent in Long Beach to 15.2 percent in Savannah. Table 6.4-7 Airports With Less Than 500,000 Originations Airport Originations Percent Survey (Millions/yr.) Originations Year Palm Springs .2 90 1990 (PSP) Springfield Reg. .2 85 1993 (SPI) Long Beach (LCB) .3 96 1991 Savannah (SPV) .4 80 1989 Atlantic City .1 100 1995 Intl. (ACY)
Table 6.4-8 Mode of Access to Airports with Less than 500,000 Annual Originating Passengers
(PSP) (SPI) (LGB) (SAV) (ACY)
Mode Split (%)
Private vehicle 43.0 38.0 70.8 37.1 58.0
Rental car 38.0 46.0 16.6 43.5 2.0
Taxicab 8.0 3.0 10.3 4.2 10.0
Other on-demand -- 4.0 -- 8.0 24.0
Scheduled bus/van -- -- 1.5 2.3 4.0
Courtesy Vans 8.0 2.0 -- -- --
Other 3.0 7.0 0.8 4.9 2.0
Travel Time to Airport (minutes)
Via taxicab 5 15 20-70 15 15
Via bus 15 -- 45-60 15 --
Travel Cost to Airport
Via taxicab $5.00 $8.00 $15-35 $15.00 $27.00
Via bus $0.50 -- $0.75-2.70 $12.00 --
Bus Headways (minutes) 30 -- 30 10 --
Airports With 500,000 to 2.5 Million Originations/Year Data for only four airports were available for this group as well. These airports are identified in Table 6.4-9 along with originations, the percent originations are of total enplanements, and the year that the survey was conducted. Mode of access data for these airports is provided in Table 6.4-10. These airports shared many similar characteristics to the airports in the previous category. Originating passengers at three of the airports use private vehicles less than 60 percent of the time and heavily use rental cars, taxicabs and transit. Transit is used for access at these three airports over 12 percent of the time. This can be attributed to the high number of non-resident, nonbusiness trips made to those airports. Table 6.4-9 Airports With .5 to 2.5 Million Originations Airport Originations Percent Survey (Millions/yr) Originations Year Wichita (ICT) .5 83 1989 Albany (ALB) .8 94 1993 Tucson (TUS) 1.1 85 1991 Reno (RNO) 1.8 82 1989
Table 6.4-10 Mode of Access for Airports with .5 to 2.5 Million Annual Originating Passengers
(ICT) (ALB) (TUS) (RNO)
Mode Split (%)
Private vehicle 76.5 58.0 50.8 48.3
Rental car 14.5 15.0 31.1 27.8
Taxicab 3.9 9.0 4.4 7.9
Other on-demand 3.2 5.0 4.9 1.8
Scheduled bus/van -- 4.0 0.6 12.4
Courtesy Vans -- 6.0 6.8 --
Other 1.9 3.0 1.4 1.8
Travel Time to Airport (minutes)
Via taxicab 10-15 20 15-20 5-10
Via bus -- 20-30 25 20
Travel Cost to Airport
Via taxicab $7.60 $13.00 $15-17 $8.00
Via bus -- $0.75 $0.75 $1.00
Bus Headways (minutes) -- 30-60 60 25
Airports With 2.5 to 5 Million Originations Data were available for 11 airports with 2.5 to 5 million annual originations. These airports are identified in Table 6.4-11 along with originations, the percent originations are of total enplanements, and the year that the survey was conducted. The majority of enplanements at St. Louis, Minneapolis-St. Paul, and Houston Intercontinental airports are not originations. John F. Kennedy airport also serves a high proportion of enplaning passengers that do not use ground transportation. These airports all serve as hubs for major air carriers or have a large number of international flights. The remaining serve a high proportion of originating flights (70-98 percent of enplanements). Chicago Midway and St. Louis Lambert are included in this group since they did not have rail service at the time of the survey, however they have since added rail service. Mode of access information for the 11 airports that serve 2.5 to 5 million annual originating passengers is provided in Table 6.4-12. It is difficult to characterize the key factors contributing to transit ridership to and from these eleven airports. 94 percent of the access to San Jose is by private vehicle, rental car and taxicab while only 6 percent of passengers use transit. Conversely, 36 percent of the passengers at JFK use transit while less than 38 percent use private vehicles. The high transit use at JFK can probably be attributed to its location in New York City (the highest transit use city in the US) and by the large proportion of originating passengers that are traveling for more than a few days on an international trip. Transit use at other airports can be explained by a number of factors. Portland has a popular scheduled bus and express service and Tampa has a popular courtesy and shuttle van service. Ft. Lauderdale has a large number of cruise ship bus passengers and therefore, has a high use of scheduled bus and van service. New Orleans serves a high number of non-business, nonresident passengers who heavily use taxicabs and other on- demand services to access the airport. Airports in this group illustrate more than any of the other groups, how the unique characteristics of each airport, particularly the markets served, determine how passengers get to and from the airport. Table 6.4-11 Airports With 2,500,000 to 5,000,000 Annual Originations Airport Originations Percent Survey (Millions/yr) Originations Year Chicago Midway 2.6 88 1990 (MDW) San Jose (SJC) 2.8 87 1990 Ontario 3.0 98 1987 California (ONT) New Orleans (MSY) 3.0 91 1994 Portland (PDX) 3.0 70 1990 Ft. Lauderdale 3.4 87 1990 (FLL) Tampa (TPA) 4.0 83 1990 Houston (IAH) 4.1 47 1986 St. Louis (STL) 4.4 45 1990 John F. Kennedy 4.8 58 1993 (JFK) Minneapolis (MSP) 4.9 47 1985
Table 6.4-12 Profile of Airport Characteristics for Airports with 2.5 - 5 Million Annual Originating Passengers
AIRPORT (MDW) (SJC) (ONT) (MSY) (PDX) (FLL) (TPA) (IAH) (STL) (JFK) (MSP)
Mode Split (%)
Private vehicle 48.3 66.1 59.0 21.0 64.0 46.0 48.6 67.0 63.4 38 67.4
Rental car 10.6 24.7 22.2 18.0 18.0 27.5 32.4 15.0 12.5 3 12.2
Taxicab 26.8 3.4 6.3 33.0 5.0 10.0 2.8 7.0 12.0 24 7.3
Other on-demand 9.7 2.1 3.2 24.0 -- 5.7 11.0 -- 1.0 21 6.9
Scheduled bus/van 0.6 1.2 3.6 1.0 6.0 8.5 0.6 5.0 1.7 10 1.9
Courtesy Vans 1.5 2.2 3.4 3.0 7.0 2.0 3.7 3.0 6.1 3 4.3
Other 2.5 0.3 2.3 -- -- 0.3 0.9 3.0 3.3 2 --
Travel Time to Airport (minutes)
Via taxicab 20-30 10-45 25-90 20-30 20 5-7 20-40 30-40 15-30 35-60 15-30
Via bus 20-50 15-20 30-120 50 25 5-7 30 60 10 20-75 42
Travel Cost to Airport
Via taxicab $17-20 $16-35 $25-90 $21.00 $22.00 $8.00 $13-15 $30-40 $13-18 $30-35 $20.00
Via bus $1.80 $1.00 $0.75- 3.85 $1.10 $1.00 $8-10 $0.85 $1.20 $1.35 $1.25 $0.90
Bus Headways (minutes) 12-14 30-60 60 10-20 15-30 20 60 20-25 7-15 30 20-40
Key Factors Contributing to Transit Ridership - - Dispersion of origins/ destinations
- Many business and resident passengers
- - Many non- resident, non- business passengers - Scheduled Bus and Express Service - Large Volume of Cruise Ship Bus Passengers - Primarily Courtesy and Shuttle van Service - Distance
from CBD
- Unit Terminals
- - Unit Terminals
- Local Service to CBD
-
Airports With Greater Than 5 Million Originations/Year Data were available for seven of these large airports, which are not served by rail transit. These airports are identified in Table 6.4-13 along with originations, the percent originations are of total enplanements, and the year that the survey was conducted. These larger airports, except for Miami and Seattle, primarily serve originating passengers. Miami and Seattle serve a large number of International flights. At La Guardia, which is the New York airport that primarily serves passengers traveling to and from the New York area, 84.9 percent of the enplanements are originating trips. Table 6.4-13 Airports With More Than 5 Million Originations/Year Airport Originations Percent Survey (Millions/yr) Originations Year Seattle (SEA) 6.0 67 1988 Miami (MIA) 6.1 60 1991 Orlando (MCO) 6.4 74 1990 LaGuardia (LGA) 7.9 85 1993 Newark (EWR) 8.4 76 1993 San Francisco 9.9 71 1993 (SFO) Los Angeles 13.6 74 1993 (LAX) Mode of access data for these airports is provided in Table 6.4-14. Of the seven airports in this category, five have passengers that use on-demand services such as limousine, door-to-door vans and hotel/motel courtesy vehicles the most of all transit alternatives. La Guardia and Newark have a large demand for on- demand limousine service. San Francisco and Los Angeles have successful on-demand, shared ride van service. Orlando passengers use scheduled bus and van service more than any other transit alternative. This may be because Orlando is a tourist destination with many tour packages. These tour packages provide bus service to and from the airport for the many non-resident tourist passengers who frequent the airport.
Table 6.4-14 Mode of Access for Airports with Greater than 5 Million Originating Passengers/Year
(SEA) (MIA) (MCO) (LGA) (EWR) (SFO) (LAX)
Mode Split (%)
Private vehicle 78.8 44.5 33.2 30.0 52.0 43.0 50.9
Rental car 5.2 25.5 46.2 4.0 10.0 18.0 19.6
Taxicab 2.6 12.2 5.4 36.0 7.0 8.0 5.4
Other on-demand -- 12.9 1.0 21.3 20.8 16.0 9.4
Scheduled bus/van 8.0 1.2 8.1 5.0 5.9 8.0 6.0
Courtesy Vans 3.7 3.7 1.9 1.0 3.0 6.0 4.9
Other 1.7 -- 4.2 1.0 1.0 1.0 3.8
Travel Time to Airport (minutes)
Via taxicab 20-45 20 25 20-40 30-45 25 30-45
Via bus 40 35-40 40 20-75 30-45 30-50 45-50
Travel Cost to Airport
Via taxicab $12-48 $16.50 $24.00 $15-25 $30-35 $29.00 $27-30
Via bus $1.60 $1.00 $0.75 $1.25 $7.00 $1.75 $1.10
Bus Headways (minutes) 30 60 60 10-20 15-30 30 30
Key Factors Contributing to Transit Ridership -- -- - Destination Resort
- Many non- Resident/ non Business Passengers
- Taxicab and on- demand (black car services attractive) - Characteristics of New Jersey Market
- On-demand limousines
- High cost of parking
- Concentration of origins/ destinations
- On- demand, shared ride vans successful
- On- demand, shared ride vans successful
- Dispersion of origins/ destinations
Airports With Rail Service Data were available for 9 airports with rail service. Cleveland Hopkins , Philadelphia, Washington National, Atlanta Hartsfield, and Chicago O Hare airports have rail transit stations within walking distance of the terminal. Four others, Washington Dulles, Boston Logan, Baltimore Washington and Oakland have shuttle bus service to a rail station. These airports are identified in Table 6.4-15. All of the airports in this group serve more than 2.5 million originating passengers, and all but Hartsfield and O Hare (major transfer Hubs) primarily serve originating passengers. Hartsfield and O Hare are the two largest transfer points in North America, and even though only 40% of enplanements at those airports are originations, they both serve over 8 million annual originations. In North America, rail systems have been most successful at airports serving frequent travelers who have little or no baggage (e.g., passengers on shuttle flights), and where rail offers faster or more reliable travel times due to congestion on access routes or lack of parking at the airport. Table 4.6-16 provides mode of access information for the 5 airports that have rail stations within walking distance of the terminal. Access by rail to these airports ranges from 2 percent of originating passengers at Philadelphia International to over 9 percent at Washington National and Atlanta Hartsfield. Philadelphia International has the highest overall transit usage (over 28 percent). Table 6.4-15 Airports With Rail Service Airport Originations Percent Survey (Millions/yr) Origination Year Cleveland 2.9 74 1988 Hopkins (CLE) Philadelphia 5.0 69 1993 (PHL) Washington 6.4 89 1992 National (DCA) Atlanta 8.4 38 1989 Hartsfield (ATL) Chicago 12.8 44 1989 O Hare (ORD) Washington 2.7 68 1992 Dulles (IAD) Boston Logan (BOS) 8.2 80 1993 Baltimore 3.0 75 1992 Washington (BWI) Oakland (OAK) 3.1 88 1990 Table 4.6-17 provides mode of access information for the 4 airports that have shuttle buses to a rail station. Rail is used for access at two of these airports (Washington Dulles and Oakland) less than 1% of the time. At Baltimore Washington International rail is used 1% of the time and at Boston Logan, which is the airport in this group with the best rail service, rail
Table 6.4-16 Mode of Access for Airports with Rail Within Walking Distance
Airport (CLE) (PHL) (DCA) (ATL) (ORD)
Mode Split (%)
Private vehicle 73.4 49.0 33.0 60.0 47.0
Rental car 11.2 18.0 11.0 15.0 9.9
Taxicab 5.0 5.0 36.0 7.0 14.8
Other on-demand -- 13.0 3.0 -- 15.1
Scheduled bus/van 3.0 5.0 -- -- 4.6
Courtesy Vans 3.0 3.0 6.0 -- 4.5
Rail 2.8 2.0 9.0 9.3 3.8
Other 1.6 5.0 2.0 8.7 0.3
Travel Time to Airport (minutes)
Via rail 22-25 25-30 35-40 16 35-40
Via taxicab 15-30 15-30 10-20 15-20 25-60
Via bus 30-45 15-30 10-20 35-40 45-60
Travel Cost to Airport
Via rail $1.50 $7.50 $1.25 $1.25 $1.50
Via taxicab $16-17 $22-25 $9-16 $15.00 $25-30
Via bus $10-15 -- $8.00 $8.00 $15.00
Bus Headways (minutes) 15 -- 30-60 15-60 5-10
Rail Headways (minutes) 12 30 5-10 8-15 5
Rail Station Location Under Terminal 4 stops, each bag claim area Across Road Near baggage claim area Under garage
Rail Station Distance to Terminal (ft.) 330 330 1,650 330 1,000
Key Factors Contributing to Transit Ridership - Little time savings
- Parking available
- No access congestion
- Low visibility
- High cost
- Transfer required to CBD
- Parking available
- Frequent users, shuttle passengers
- Access congestion
- Lack of parking
- Convenient
- Travel time savings
- Convenient CBD service
- Parking at stations
- Parking available
- Reliable travel time
- Travel time savings
- Travel cost savings
- Used by employees
Table 6.4-17 Mode of Access for Airports with Shuttle Bus to Rail
(IAD) (BOS) (BWI) (OAK)
Mode Split (%)
Private vehicle 58.0 40.1 63.0 69.0
Rental car 18.0 14.0 17.0 16.9
Taxicab 14.0 18.2 7.0 3.0
Other on-demand -- 12.8 -- 2.3
Scheduled bus/van 5.0 4.2 7.0 6.6
Courtesy Vans 5.0 1.9 4.0 1.5
Rail -- 5.8 1.0 --
Other -- 3.0 1.0 0.7
Travel Time to Airport (minutes)
Via rail 37-42 20 -- --
Via taxicab 45-60 15-30 16-18 10-45
Via bus 45 30-60 25-35 30
Travel Cost to Airport
Via rail $9.65 $0.85 -- --
Via taxicab $35-40 $12-20 $15-25 $20-30
Via bus $16.00 $5-8 $1.75 $1.00
Bus Headways (minutes) 30 30-60 40 30-60
Rail Headways (minutes) -- 8-12 -- --
Rail Station Location None © Remote None © --
Rail Station Distance to Terminal (ft.) Miles 5,250
(Shuttle bus)
Miles Miles
Key Factors Contributing to Transit Ridership - Bus to Rail
- Distance from CBD
- Reliable travel time
- Constrained access
- Shuttle passengers
- Large rail service area
- service to CBD
- Bus to Rail
- Distance from CBD
- Frequent Users, shuttle passengers
- Bus to Rail
is used by almost 6 % of originating passengers. Shuttle bus service to a rail station does not appear to attract many airport users unless it is very convenient, and serves a congested airport such as Logan. A characteristic common to all of the successful rail facilities is that for the most part they provide a travel time savings and a travel cost savings. Travel to the airports by rail takes between ten to 20 minutes less time than travel by taxicab or bus, with the exception of Philadelphia International. Parking availability tends to be a problem at many airports served by rail. This may cause travelers to use alternative modes of transportation to the private vehicle if they can not be guaranteed parking at the airport. Ample parking exists at the rail stations and at the airports in Atlanta, Philadelphia and Cleveland Hopkins. Washington National and Boston have constrained access, limited parking and site congestion. 6.5 Intermodal Transportation Facilities Intermodal transportation facilities are designed to accommodate various modes of transportation and to allow for the transfer of passengers and/or cargo from one travel mode to another. Traditionally, intermodal transportation facilities have been planned to facilitate cargo transfer (e.g., from air or shipping modes to rail or trucking modes and vice versa). However, with growing concerns over air quality levels, the move toward encouraging the use of high- occupancy vehicles as a means of relieving congestion, and governmental legislative impetus, e.g., (passage of 1991 ISTEA and the Clean Air Act Amendment), there is increasing interest in providing facilities for intermodal transfer of passengers as well as cargo. In the airport environment, intermodal passenger transportation facilities should provide convenient and efficient transfers from one travel mode to another in order to facilitate trips to and from the airport. "The design of an intermodal facility is dictated by the nature of the transfers occurring there. Fundamentally, the transfer is perceived as an impediment to travel. All trips involving more than one mode of travel require a transfer, as do many trips on a single mode. Experience has shown that where the difficulty of transferring has been reduced, user satisfaction and the amount of travel have both increased. Since transfers cannot be entirely eliminated, it is essential to make them as quick and pleasant as possible." ======================================== Four "C" words have been identified as the core of intermodal transportation facility planning. "(1) Connections. The convenient, rapid, efficient, and safe transfers of people and goods among modes that characterize comprehensive and economic transportation service; (2) Choices. Opportunities afforded by modal systems that allow transportation users to select their preferred means of conveyance; (3) Coordination and (4) Cooperation. Collaborative efforts of planners, users, and transportation providers to resolve travel demands by investing in dependable, high-quality transportation service either by a single mode or by two or more modes in combination." ======================================== Source The special requirements of airport travelers, visitors, and employees should be accommodated. This should include minimizing walking distances between any two travel modes, providing timed transfers and connections to minimize passenger delay, and limiting baggage-carrying. Efforts to achieve high levels of passenger service are necessary to encourage the use of high-occupancy vehicles such as rail, transit, and commercial vehicles, usually available at such facilities. In addition to these more popular modes of travel there are many others that could be utilized to and from an intermodal transfer facility. Various types of on-airport and off-airport intermodal transportation facilities can be provided for the benefit of airport passengers, visitors, and employees. A document, prepared for the Federal Highway Administration that may be used as a guide for the evaluation of an intermodal transportation facility is entitled Evaluation of Intermodal Transportation Facilities. Intermodal facilities and specific planning and design considerations for each type are described in the following sections. On-airport Intermodal Facilities Table 6.5-1 provides specific planning and design considerations for on-airport intermodal facilities. On- airport intermodal facilities are typically designed to improve circulation at the terminal curbside by separating some or all commercial transportation activity (e.g., shuttles services, courtesy vehicles, prearranged ground transportation) from private vehicle activity; such separation of activity minimizes curbside requirements at the terminals. In addition, these facilities provide improved levels of service for passengers using some modes of shared-ride transportation to the airport as fewer interterminal and on- airport stops are required. The intermodal facilities can vary in the level of passenger amenities, services, and functions available, and can be classified broadly as either "mini-terminals", "mega-terminals", or intermodal terminal facilities. ======================================== MODES OF ACCESS TO AN INTERMODAL TRANSFER FACILITY o Automobile: Kiss-n-Ride, Park-n-Ride, Private, Package Drop-Off, Rental o Pedestrian: Abled and Disabled o Metrorail o Light Rail Transit (LRT) o Personal Rapid Transit (PRT) o Group Rapid Transit (Peoplemover) o Buses: Local, Express, Intercity, Tours, School o Shuttles, Trams o Limos o Taxis o Bicycles o Motorcycles o Commuter Rail o Intercity Rail: High Speed, Conventional o Handicapped Services o Delivery: Packages, Mail, Freight, Baggage o Boats: Ferries, Water Taxis, Private Boats ======================================== Source

Table 6.5-1 On-Airport Intermodal Transportation Facilities

Description of Facilities

Examples

Planning Issues To Be Considered

Mini-Terminals

Bus shelters, waiting rooms with limited passenger amenities, covered shelters.

Located near parking structure or lot, perhaps located adjacent to commercial vehicle lane, near baggage claim area.

Portland International Airport provides covered shelters for passengers waiting at island curbside adjacent to roadway.

Consider airport policies and studies related to land use planning, terminal area planning and surface access planning (new roadways, links to existing or planned rail systems).

Identify any potential constraints at sites and access constraints such s freeway construction.

Identify type of facilities to be provided at intermodal facility vs. airport facility.

Design facility to allow for flexibility to expand or reassign areas based on changing needs.

Mega- Terminals/Ground Transportation Centers (GTCs)

Multi-storied buildings with passenger pickup and dropoff for various modes, ticketing, baggage claim, rental car facilities, etc.

San Francisco, Los Angeles and Miami International Airports are currently planning for specially designated ground transportation centers at sites separate from terminal.

Design facility to minimize walking distances; separate vehicle and pedestrian and vehicular activity; minimize need for passenger signage, etc.

Provide reliable and rapid transportation service between facility and airport.

Coordinate timed transfers and connections of various modes to minimize passenger delays.

Intermodal Terminal Facility

Airports which, within their terminal facilities, serve as convenient transfer point for various modes of travel. Typically, integration of air, bus and commuter rail operations within one transportation center.

Michigan Regional Airport has provision for air, bus and commuter rail operations within the Michigan Transportation Center.

Consider mode-specific planning and design related to operational and enforcement issues.

Consider potential passenger perceptions regarding level of convenience due to number of mode transfers and location of facility in relation to boarding areas.

Consider availability of funding sources for financing of facility, including both airport and non-airport sources.

Mini-Terminals This classification refers to facilities such as bus shelter or waiting rooms located near a parking structure and often located near the baggage claim area or adjacent to a commercial vehicle lane. Mini-terminals do not have many passenger amenities and often are just a small waiting room or a covered shelter. Mega-Terminals/Ground Transportation Centers (GTCS) Most often these facilities are referred to as ground transportation centers and are typically multi-storied buildings with passenger pickup and drop off for various modes (car, taxi, courtesy bus, shuttle). Many times these facilities also have ticketing, rental car facilities, baggage claim, and automated peoplemover systems to link centers with passenger terminals. This provides a transfer convenient for both passengers and employees of the airport. GTCs are often at a location separate from the passenger terminal. Intermodal Terminal Facility This classification refers to airports which, within their terminal facilities, serve as a convenient transfer point for various modes of travel. They serve as an intermodal transfer facility offering connections to bus and commuter rail operations but within the airport, thereby offering the integration of all three services under one roof. Planning Issues to be Considered in Designing On-Airport Intermodal Facilities o Consider airport policies and studies related to land use planning, terminal area planning and surface access planning (e.g., new roadways, links to existing or planned rail systems). o Identify any potential constraints at the sites including available area, environmental concerns, signalized intersections near or at capacity, inadequate queuing capacity to enter and exit the proposed facility. o Identify the type of facilities that should be provided at the intermodal facility versus those that should be located at the airport terminal (e.g., commercial vehicle curbsides, rental car facilities, concessions, offices, passenger ticketing, baggage check-in, public or employee parking, vehicle staging area). o Design the facility to allow for flexibility to expand or to reassign areas as ground transportation and passenger needs change. o Design the facility to ease passengers' walking distance, confusion of signage, baggage carrying needs. o Provide rapid and reliable transportation between the facility and the airport. o Coordinate timed transfers and connections of various modes to minimize passenger delays. o Consider mode-specific planning and design related to operational and enforcement issues (e.g., dispatch and queuing areas for taxicabs, quick turnaround and maintenance facilities for rental car operations). o Consider potential passenger perceptions regarding level of convenience due to number of mode transfers and location of the facility in relation to boarding areas. o Consider availability of funding sources for financing of the facility, including both airport and non-airport sources (ISTEA funds, user fees). Identify the need for project support (state and local transportation and transit agencies, commercial vehicle operators, airlines). Off-airport Intermodal Facilities Off-airport intermodal facilities, often referred to as satellite terminals, are typically operated by either public or private agencies rather than the local airport. These facilities can be classified broadly as either limited-service or full-service terminals. Table 6.5-2 provides specific planning and design considerations for off-airport intermodal facilities.
Table 6.5-2 Off-Airport Intermodal Transportation Facilities

Description of Facilities

Examples

Planning Issues To Be Considered

Limited Service Terminals

Satellite terminals, typically operated by public or private agencies other than the local airport.
Park n' Fly type facilities, provide parking for airport bound travelers and convenient transfers to dedicated service to airport.

Facility may offer additional passenger amenities including waiting areas, some airline ticketing services.

Flyaway Service in Van Nuys, CA is a 24 hour bus service to LAX. It provides 2000 parking spaces, ticket counters for several airlines, skycap baggage service, waiting areas and parking lot security for passengers.

Coordinate multiple-agency concerns and requirements (i.e., re-routing public transit services, potential funding sources, etc.).

Identify feasible locations for off-airport intermodal facilities that are appropriately located to attract high passenger levels (i.e., along a congested highway corridor that provides high occupancy vehicle lanes, with in a corridor with high levels of airport-bound business trips).

Full Service Terminals

Remote airport passenger terminals, offering airline ticketing and baggage check-in services in addition to transportation to nearest airport.

Currently in Orlando there are plans to construct an intermodal transportation center designed to function as a remote airport terminal with airline ticketing, security screening and passenger and baggage check-in.

Consider availability of property for the facility, including any land use, environmental or physical constraints at the site.

Identify potential impacts of the facility on surrounding residential or commercial areas.

Limited Service Terminals This classification generally refers to "Park-n-Fly" type facilities that provide parking for airport-bound travelers and convenient transfers to a dedicated airport service (e.g., direct rail or bus service). Some facilities may also offer additional passenger amenities including waiting areas and some airline ticketing services. The Flyaway Service in Van Nuys, California is an example of this type of facility. It offers a 24-hour bus service to Los Angeles International Airport, with 15 to 30 minute headways during peak periods. This service is convenient to both passengers and employees of the airport. Figure 6.5-1 illustrates the ridership on the bus service that serves the Van Nuys terminal. Bus service is used mainly by passengers, particularly during the peak vacation months of June, July and August when passenger ridership is between 60,000 to 70,000 riders per month. The use of this facility by employees of the airport is relatively constant throughout the year with approximately 10,000 passengers each month. In addition to bus service, the facility provides 2000 parking spaces, ticket counters for several airlines, skycap baggage service, waiting areas, and parking lot security for its passengers. (Passengers may purchase bus tickets until two minutes prior to bus departure.) Another example of this type of facility is the Logan Express bus service which serves the Boston, Massachusetts area as illustrated in Figure 6.5.2. Full Service Terminals These facilities, operating as remote airport passenger terminals, offer ticketing and baggage check-in services in addition to transportation to the nearest major airport. Click HERE for graphic. Figure 6.5-1 Van Nuys Express Ridership Planning Issues to be Considered in Designing Off-Airport Intermodal Facilities Planning for these off-airport intermodal facilities often requires close coordination among various public and private entities, including private commercial vehicle operators, rail and transit agencies, the airport, local communities, and metropolitan planning organizations. When designing an intermodal facility it is important to assure a good fit with the remainder of the transportation system and assure the transportation system's fit with the intermodal facility. The following issues should be addressed when planning for off- airport intermodal facilities: Click HERE for graphic. Figure 6.5-2 Logan Express Bus Service o Properly locating a facility relative to other facilities and modes to appropriately attract high passenger levels (e.g., along a congested highway corridor that provides high- occupancy vehicle lanes, within a corridor with high levels of airport-bound business trips). o Relocating modes to better service the facility. o Coordinating multiple agency concerns and requirements like realigning schedules and routes to better coordinate transfers at the facility and throughout the system. o Introducing new modes and services to capitalize on the new facility and to accommodate new demand. o Establishing priorities of access to facilities. o Redefining the roles of existing transfer facilities to eliminate duplication and to develop specialization. o Upgrading the condition of modal equipment to match the new facility. o Respecting business and community needs and environmental concerns by identifying potential impacts of the facility on surrounding residential and commercial areas. o Considering the availability of property for the facility, including any land use, environmental or physical constraints at the site. o Considering availability of funding sources for financing of the facility, including both airport and non-airport sources (ISTEA funds, user fees). Identify the need for project support (state and local transportation and transit agencies, commercial vehicle operators, airlines). 6.6 Transportation Demand Management As congestion and environmental problems have worsened transportation demand management (TDM) has become more and more important as an alternative for solving congestion problems in urban areas. Transportation demand management measures are designed to reduce the number of vehicle trips made, by shifting trips to higher occupancy modes. As has been discussed elsewhere in this guide, there are two major travel markets that access an airport; employees and travelers. These two groups usually do not travel at the same time and often are coming from different areas. Most TDM measures are designed to encourage employees to use higher occupancy vehicles and may be relevant to airport and tenant employees who work at an airport. A limited number of measures are also relevant to air passengers who access an airport. These measures often complement or supplement other airport access alternatives such as transit or parking improvements. Management of Employee Trips A study of California airports estimated that 40 percent of all vehicle trips to the airport and 20 percent of all airport related vehicle miles traveled (VMT) are by employees. A study at Logan Airport in Boston reported that 25 percent of vehicle trips to the airport are by employees. These estimates are probably transferrable to airports nationwide, therefore employees are responsible for a considerable portion of the regional VMT associated with airport operations and an even higher proportion of the congestion occurring on airport access roads. Employee trip reduction measures have been studied and applied at urban and suburban employment centers for a number of years, however there is much less experience with measures aimed specifically at airport employees, who are different in many ways from the usual office employee. Many airport activities take place 24 hours a day, and are performed by employees who work on different shifts. Many employees begin at least one end of their trip outside normal working hours, and often must be at work before public transportation starts to operate. Other employees, such as flight crews, may only travel to and from the airport at their home base once or twice a week on a variable schedule and cannot arrange for ridesharing. Employees at most U.S. airports enjoy on-airport parking, fully subsidized by their respective employers. Nonetheless planners should analyze the employee situation at an airport, understand the different markets and identify potential application of TDM measures. The tables in sections 6.6 will provide some information on employee related TDM measures. Further descriptions of TDM measures and their application to employees can be found in FHWA TDM Measures. Management of Passenger Trips The implementation of a successful travel demand management program to reduce airport passenger ground access trips is considerably more difficult than for employee trips. Passengers do not travel to the airport on a regular basis and therefore cannot make regular ridesharing arrangements such as vanpools and carpools. Passengers can be encouraged to travel in higher occupancy modes through parking pricing policies, and through the provision of convenient express transit services such as the Boston Logan Express service. Air passengers are concerned about getting to and from the airport as quickly, conveniently and reliably as possible. They cannot afford to miss their flight and are often on a tight schedule. Passengers will only use high occupancy modes if they are perceived as reliable and fast. Air travelers, particularly those traveling on business, are often not particularly price sensitive to the cost of the access trip, including parking charges, and are willing to pay for the convenience of taking a taxi or parking at an airport. However, experience with work travelers has shown that if the cost of driving alone is increased and quality alternatives are provided, passengers making business and pleasure trips will be more likely to shift to higher occupancy modes. The willingness of passengers and employees to use higher occupancy modes, if they have the right characteristics, is shown by the ridership on the Logan Express in Boston, the Flyaway service in Los Angeles (as shown in Figure 6.5-1), and Metrorail at Washington National Airport. ======================================== Discouraging passengers from driving to the airport and parking in long term lots does not always reduce congestion and air pollution. Some alternative modes such as Pick-up/Drop off and taxi may actually increase vehicle trips associated with passenger access to the airport. A useful concept for comparing ground access impacts of each mode is the average number of vehicle trips per passenger (VTPP). This measure was developed by Boston Central Transportation Planning Staff based on information from a 1987 Air Passenger Survey. The higher the VTPP is for a mode the more it has a negative effect on congestion and air pollution. VTPP will be different depending on the situation. For example, Los Angeles International and San Francisco International airports have experienced much lower occupancies for their door to door van service and would probably have a much higher VTPP for that mode. LOGAN INTERNATIONAL AIRPORT Vehicle Trips per Passenger by Ground Access Mode Access Mode VTPP Pick-up/Drop-off* 1.29 Taxi 1.09 Long Term Park 0.74 Rental 0.64 Door-to-Door 0.33 Scheduled HOV** 0.10 Transit*** 0.00 * Pick-up/Drop-off includes short-term parking ** Includes Logan Express *** MBTA Blue Line to Massport shuttle bus and Logan Water Shuttle ======================================== Estimates of achievable high occupancy vehicle utilization by passengers can be made by analyzing the mode splits that were reported in the tables included in section 6.4. The results of this analysis, included as table 6.6-1, shows that high occupancy use ranges from 37% of the passengers originating at Philadelphia International Airport to 5% of those originating at the airport in Wichita Kansas. Table 6.6.1 HOV Use at Different Size Airports. Originations Number Highest Lowest Median (Millions) of Airports HOV Use HOV Use HOV Use >5 11 37% 15% 24% 2.5-5.0 9 33% 10% 13% 1-2.5 1 16% 16% - .5-1.0 2 16% 5% - <.5 1 15% 15% - Management of Commercial Vehicles Commercial vehicles such as taxicabs, limousines, van services, and bus service can also contribute to airport congestion. These vehicles often circulate through the terminal access roads looking for passengers to pick up, monopolize terminal curb space, or block terminal roads. Management of curbside utilization by these vehicles is discussed in section 6.3. Other approaches to managing these vehicles, as well as autos that circulate through the terminal area and locations where management techniques have been implemented are described in Table 6.6-2.
TABLE 6.6-2 Commercial Vehicle Management
TDM MEASURE DESCRIPTION EXAMPLES
Vehicle Entrance Fee All vehicles entering an airport are charged a fee whether they go to the curb, parking lot or just passing through. Dallas/Fort Worth International Airport charges all vehicles a $.50 entrance fee.
Limits on Taxicabs and Limousines Taxicabs and limousines are required to have entry permits, exclusive contracts and/or trip fees are imposed. San Francisco, Sacramento, Los Angeles International and John Wayne.
Limits on Hotel, Parking, and Car Rental Shuttles

Using Automatic Vehicle Identification, a circuit fee on shuttles is imposed to encourage getting as many riders as possible per trip and limiting circulation around the terminal.

Consolidate shuttle services (e.g., hotel/model and rental car) by using the same shuttle to access multiple locations.

Los Angeles International, Dallas/Ft. Worth, Minneapolis-St. Paul, Washington National
TDM Measures This section will discuss several different types of TDM measures that are applicable to airport related employees, airport passengers, and commercial vehicles that serve airports. The types of TDM measures discussed in this section include: o High Occupancy Vehicles o Financial Incentives o Parking Management o Information and Marketing, and o Airport Access Fees and Circulation Control High Occupancy Vehicles A number of transit options were discussed in section 6.4. These options, such as Express buses and shuttle buses are traditionally viewed as TDM measures and provide an alternative to single occupant vehicles for employees as well as passengers. In addition to the transit services described earlier, employees at an airport can also carpool or vanpool to work. The inflexibility and variety of work schedules make it difficult for many employees to take advantage of traditional carpools and vanpools as an alternative to driving alone. However, employers at an airport can sponsor carpool and vanpool programs for those employees who can take advantage of them. Vanpooling programs encourage groups of employees to ride to work together in a van that is driven by one of the employees. Employers can support vanpooling by: o Providing ridematching assistance o Buying or leasing vans for employees use o Subsidizing employee ownership or lease o Subsidizing vanpools or riders by paying operational expenses and parking costs o Insuring vans o Maintaining vans o Fueling vehicles Financial Incentives Airport employers can provide financial incentives that encourage employees to use higher occupancy modes. Financial incentives that can be provided by employers include rideshare subsidies, transportation allowances, and indirect incentive as described in Table 6.6-3. If employees are provided high quality service as an alternative to driving alone, these incentives provide further impetus for workers at an airport to use higher occupancy modes.
Table 6.6-3 Financial Incentives
TDM STRATEGIES CHARACTERISTICS EXAMPLES
1. Rideshare Subsidies

Regular, periodic payments made to employees who use car/vanpools, transit, bicycles, or other alternatives to driving alone.

Subsidies most often provided as cash payments of a pre-set amount or as a reimbursement for actual travel costs, but may also be pre-paid fare media such as transit passes or coupons.

Union Bank San Diego, California: Offers 315 employees 100% transit subsidy. Employees have free parking, but off-site, in a company-leased garage several blocks away. Monthly garage pass holders are given passes to downtown trolley service, which connects garage to office
2. Transportation & Travel Allowances Regular, periodic payments provided either as cash payment or one time income adjustment. They differ from subsidies in that they are given to all travelers even those who drive alone. Flexibility in mode choice provided because no mode is favored over others. CH2M HILL- Bellevue, Washington: Travel allowance of $40 per month.
3. Indirect Financial Incentives

Employers who do not want to offer employees cash payment can provide positive economic incentives to shift drivers to ridesharing by offering measurable benefits with monetary, but non-cash value.

Use of fleet vehicles for ridesharing; subsidized fuel or maintenance provided on-site or with vouchers accepted at local gas stations; extra vacation time accumulated; catalog points awarded for ridesharing and redeemable for merchandise; free or discounted equipment (i.e., walking shoes, bicycles, etc.)

Allergan - Irvine, California: Offers employees one to two extra paid vacation days per year for ridesharing on a regular basis (two to three days or more per week).
Table 6.6-4 Information and Marketing TDM Measures
TDM STRATEGIES CHARACTERISTICS EXAMPLES MARKET SEGMENT
Employee Visitors Local Residents Meeter/ Greeter
1. Employer Ridematching Program Employer-sponsored ridematching assists employees by identifying employees who want to use commute alternatives and matches them. FMC Corporation - Princeton, New Jersey X
2. Information Dissemination Bulletin boards, flyers distributed to desks, in-house newsletters, promotional events such as rideshare fairs. Kiosk at S.F. Int’l Germantown Share Ride - Germantown, Maryland: Promotional events, mass mailings, newsletters. X X X X
3. Transportation Coordinator Provides personalized assistance. Offers individual trip planning assistance, as well as marketing and information functions. Irvine Spectrum - Irvine, California:
TMA Coordinator
X X X X
4. Special Promotions Periodic prize drawings, contests, awards for ridesharing, commuter and bike clubs and other activities to attract the attention and generate excitement about the use of commute alternatives. -- X
5. Guaranteed Ride Home Commuter insurance of not being stranded without transportation in an emergency. Free or subsidized emergency transportation, generally by taxi or rental car for the trip home. -- X X X X
Information and Marketing Another means of encouraging the use of high occupancy transportation by both airline passengers and employees who work at an airport is to make information on alternative modes easily available to them. This can be accomplished by: o Ground transportation kiosks at the airport that provide passengers and employees with information o Transportation coordinators who provide information upon request and who actively encourage use of high occupancy modes, o Providing employees who rideshare with a guaranteed ride home if they use a high occupancy mode to reach the airport and cannot use it home because of unanticipated work requirements. These information and marketing measures and other examples are included in Table 6.6-4. Parking Management Perhaps the most effective transportation demand management measure for airports are parking management measures. Higher charges for parking will encourage employees and some passengers to look for high quality multi-passenger alternatives to the automobile for their trip to the airport. However, there is a risk that higher prices will increase the drop off of passengers, which may add to airport congestion and air pollution. Examples of parking management measures and their applicability to employees and passengers are shown in Table 6.6-5.
Parking Management Program
TDM STRATEGIES CHARACTERISTICS EXAMPLES MARKET SEGMENT
Employee Visitors Local Residents Origination- Visitors Meeter/ Greeter
1. Preferential Parking for Ride sharing Employees who rideshare receive reserved parking spaces near entrance to building. In situations where parking facilities are large, vary in convenience or attractiveness, or where parking is limited, preferential parking can be an effective incentive to rideshare. Lawrence Livermore Labs - Livermore, California: Preferential parking. X
2. Parking Prices/ Fees Fee charged for vehicle parking in a garage, l ot or other facility.
Can generate revenue that can be used to subsidize transit and other alternative modes.
Single fee paid daily by all vehicles entering facility; single fee paid for monthly parking pass; different rates charged for different modes or at different times of day.
Twentieth Century Corp. - Warner Center
W. San Fernando, California: Priced parking.
Most major airports.
X X X X X
3. Parking Supply Reduction Limit amount of parking available. X X X X X
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