Transportation Libraries and Information Centers

NAME: U.S. Dept. of Transportation, National Highway Traffic Safety Administration, Office of the Chief Information Officer, Technical Information Services Divison (NPO-411)

1200 New Jersey Avenue, S.E.
Room E12-100 (NHTSA Reading Room)
Washington, DC 20590
(Security Entrance through West Building)

(202) 366-2588 or (202) 366-6982
(If an escort is needed to visit the Reading Room).

We prefer requests to be sent by e-mail to: or by FAX.

Date Established:



Over 20 million pages, some currently on microfiche. There is an ongoing program to scan paper and microfiche documents to create an Electronic Reading Room (with NHTSA Contract Reports linked to the TRIS Online Database in the near future). Also there are the public files of NHTSA’s Office of Defects Investigation, Office of Vehicle Safety Compliance, Crash Tests, NHTSA Dockets and Rulemaking (with the most recent files on DOT’s Docket Management System, which is accessible through

Subject Strengths:
Documents included in Highway Safety Literature since 1967 (with selected entries back to the 1950’s); summaries of technical service bulletins from 1998 to present on website (due to copyright), requests for full-text need to be made in writing and will be filled by providing a single copy under the “fair use” guidelines of the Copyright Law (Title 17, United States Code, Section 107).

Hours: 9:30 A.M. – 4:00 P.M., Monday through Friday

Open to the Public: Yes

Any Conditions: Requests for searches and any other services must be made in writing (mail, e-mail, and FAX are the current options).

Interlibrary Loan Policies: No current interlibrary loan. However, we attempt to meet the needs of other DOT Offices by copying documents, if at all possible. All other documents, which are available from the National Technical Information Service, will be referred to them, until they become available through the Electronic Reading Room.

Photocopy Fees: $$0.10 per page for paper documents or per page for microfiche blowbacks.

Service Fees: For commercial requests, the labor charge is regulated by the current issue of Title 49, CODE OF FEDERAL REGULATIONS, Part 7 et al., and are now $48.00 (subject to change in 2009 and future years).

Staff Overview

Number of Professional Staff: 6     Number of Support Staff:  1

Name: Title: Phone: Email:

Kevin M. Ball

Director, TIS

David G. Doernberg

Lead TIS Analyst

Shirlene D. Ball

Tech. Info. Analyst

Jeanette L. Chow

Tech. Info. Analyst

Theresa L. Gordon

Tech. Info. Analyst

Derrick A. Lewis

Reading Room Analyst (Support Staff)

Denise H. McNair

(Head Air Bag Switch Program) and Tech. Info. Analyst

Last update: June 27, 2008.